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Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940)
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- Source
- Zentralblatt für Bibliothekswesen. 57(1940), S.16-22
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¬The reference assessment manual (1995)
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- Footnote
- Rez. in: College and research libraries. 57(1996) no.3, S.307-308 (M. Crist); Journal of academic librarianship 22(1996) no.4, S.314 (D. Ettinger)
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Staley, L.: E-mail reference : experiences at City University (1998)
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- Date
- 22. 2.1999 17:57:23
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Aghemo, A.: Etica professionale e servizio di informazione (1993)
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- Date
- 6. 4.1996 13:22:31
1. 1.1999 19:00:57
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Albert, E.: Vpliv knjiznicarjevega vedenja na uspesnost referencne sluzbe v Slovenskih splosnoizobrazevalnih knjiznicah (1998)
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22. 2.1999 19:29:43
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Radford, M.L.: Approach or avoidance? : The role of nonverbal communication in the academic library user's decision to initiate a reference encounter (1998)
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Günther, S.: Aufbruch in den virtuellen Raum : Anleitung zum Aufbau eines Web Contact Centers (2005)
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- BuB. 57(2005) H.9, S.611-616
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Pontis, S.; Blandford, A.; Greifeneder, E.; Attalla, H.; Neal, D.: Keeping up to date : an academic researcher's information journey (2017)
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- 16.11.2017 12:57:25
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- Journal of the Association for Information Science and Technology. 68(2017) no.1, S.22-35
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Hoffmann, B.: Auskunftstätigkeit im Dienste des Leihverkehrs (1978)
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Library users and reference services (1995)
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- 25.11.1995 19:57:05
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Niggemeyer, E.: Brandschutzmauer für das Internet?! : Erfahrungsbericht der UB Hohenheim über die Einrichtung von Internet-Arbeitsplätzen für Benutzer (1996)
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- 20. 7.1996 14:57:04
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Oellers, A.: ¬Die Einbeziehung des Internet in den Informationsdienst amerikanischer Public Libraries (1994)
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Lavin, M.R.: Improving the quality of business reference servcies (1995)
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Froehlich, T.J.: Survey and analysis of the major ethical and legal issues facing library and information services (1997)
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Keiper, K.: ¬Die Nutzung von Internetdiensten an der Auskunft der Bibliothek der Universität Konstanz (1997)
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Floeting, H.; Gaevert, S.; Balfidan, B.; Nigdeli, A.; Riedmann, E.: Städte im Netz : Elektronische Bürger-, Stadt- und Wirtschaftsinformationssysteme der Kommunen. Ergebnisse einer Difu-Städteumfrage (1997)
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Gebhard, P.: ¬The reference realist in library academia (1997)
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- Footnote
- Rez. in: Library review 47(1998) nos.1/2, S.56-57 (B. Duckett)
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Quint, B.: ¬The return of the reference interview : Web search interfaces would benefit by implementing more user-oriented procedures (2002)
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Gläser, C.: Elektronischer Auskunftsdienst im Echtzeitbetrieb : Chatangebote in anglo-amerikanischen Bibliotheken - Möglichkeiten der Übertragbarkeit auf deutsche Bibliotheken (2002)
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Virkus, S.: Information literacy : seeking meaning - competency, skills and literacy (2003)
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