-
Maxted, L.R.: ¬The interview process in online searching (1983)
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- Pages
- S.50-56
-
Crews, K.D.: ¬The accuracy of reference service : variables for research and implementation (1988)
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- Date
- 30.12.2008 12:56:52
-
Tätigkeiten im Auskunftsdienst : (= Arbeitshilfen zum Auskunftsdienst; 1) (1986)
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- Series
- Dbi-Materialien; 56
-
Auskunftsmittel - Charakterisierung und Typologie : Arbeitshilfen zum Auskunftsdienst; 2) (1986)
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- Series
- Dbi-Materialien; 56
-
Statistik im Auskunftsdienst : Arbeitshilfen zum Auskunftsdienst; 3) (1986)
0.03
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- Series
- Dbi-Materialien; 56
-
Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
-
Papendieck, A.: Organisation des Auskunftsdienstes in öffentlichen Bibliotheken (1982)
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- Series
- Lehrbriefe Auskunftsdienst; 1) (Dbi-Materialien; 22
-
Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Source
- Reference librarian. 1988, no.22, S.241-244
-
Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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- Source
- Maktaba. 11(1989), no.1, S.19-22
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Informationsdienst an Öffentlichen Bibliotheken der Bundesrepublik Deutschland (1986)
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- Series
- Dbi-Materialien; 56
