Search (21 results, page 1 of 2)

  • × year_i:[1990 TO 2000}
  • × theme_ss:"Benutzerstudien"
  1. Hawk, W.B.; Wang, P.: Users' interaction with the World Wide Web : problems and problem solving (1999) 0.02 
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    Abstract
    In this paper, we report on the second part of an empirical study designed to observe how users interact with World Wide Web resources. Applying a holistic approach, the researches examine users' cognitive, affective, and physical behaviors during user-Web interaction in order to understand better the nature of information retrieval on the Web, the needs of Web users, and the problem-solving strategies Web users employ. From analyses and the participant verbalizations collected during monitored searches, the researchers developed a taxonomy of problem solving strategies. The coding scheme was developed based on a content analysis of the integrated process data. Information from triangulation follow-up with participants via anonymously completed questionnaires, the taxonomy, and analyses of search transcripts were collected to determine 1) what problems users encountered during the interaction and how users solved these problems; and 2) which problem-solving strategies Web users considered and selected for finding factual information. The focus of the coding was on the participants' cognitive, affective, and physical behaviors in response to the components of the problems encountered, which included problems of the following types: Web interfaces, users' mental models, and the Web information sources. Searching behavior and problem-solving patterns are described and interpreted within the relevant situational context and the problems users encountered are identified and analyzed. Both the problems users faced and their problem-solving approaches endeavored evidence a strong reliance on mental models of the features available on sites, the location of those features, and other interface design concepts
  2. Hochheiser, H.; Shneiderman, B.: Understanding patterns of user visits to Web sites : Interactive Starfield visualizations of WWW log data (1999) 0.02 
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    Abstract
    HTTP server log files provide Web site operators with substantial detail regarding the visitors to their sites. Interest in interpreting this data has spawned an active market for software packages that summarize and analyze this data, providing histograms, pie graphs, and other charts summarizing usage patterns. While useful, these summaries obscure useful information and restrict users to passive interpretation of static displays. Interactive starfield visualizations can be used to provide users with greater abilities to interpret and explore web log data. By combining two-dimensional displays of thousands of individual access requests, color and size coding for additional attributes, and facilities for zooming and filtering, these visualizations provide capabilities for examining data that exceed those of traditional web log analysis tools. We introduce a series of interactive starfield visualizations, which can be used to explore server data across various dimensions. Possible uses of these visualizations are discussed, and difficulties of data collection, presentation, and interpretation are explored
  3. Nims, J.K.; Rich, L.: How successfully do users search the Web? (1998) 0.02 
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    Abstract
    Describes how librarians at Bowling Green State University, USA, used the McKinley Search Voyeur World wide Web site to observe a sample of searches currently entered by users of the McKinley Magellan search engine, in order to try to establish how library patrons search for information. Discusses search errors revealed by this research and provides a list of tips for successful WWW searching
  4. Fidel, R.; Davies, R.K.; Douglass, M.H.; Holder, J.K.; Hopkins, C.J.; Kushner, E.J.; Miyagishimas, B.K.; Toney, C.D.: ¬A visit to the information mall : Web searching behavior of high school students (1999) 0.02 
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    Abstract
    This article analyzes Web searching behavior for homework assignments of high school students through field observations in class and the terminal with students thinking alound, and through interviews with various participants, including the teacher and librarian. Students performed focused searching and progressed through a search swiftly and flexibly. They used landmarks and assumed that one can always start a new search and ask for help. They were satisfied with their searches and the results, but impatient with slow response. The students enjoyed searching the Web because it had a variety of formats, it showed pictures, it covered a multitude of subjects and it provided easy access to information. Difficulties and problems students encountered emphasize the need for training to all involved, and for a system design that is based on user seeking and searching behavior
  5. Wallace, P.M.: Periodical title searching in online catalogues (1997) 0.01 
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    Date
    29. 7.1998 10:57:22
  6. Tomney, H.; Burton, P.F.: Electronic journals : a case study of usage and attitudes among academics (1998) 0.01 
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    Date
    22. 5.1999 19:07:29
  7. Large, A.; Beheshti, J.; Moukdad, H.: Information seeking on the Web : navigational skills of grade-six primary school students (1999) 0.01 
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    Abstract
    Reports on research into the information-seeking habits of primary schoolchildren conducted under operational conditions. Three workstations with Internet access were installed in a grade-six classroom in suburban Montreal. After a short introductory training session for the entire group followed by short individual sessions for each student, 53 students, working in small groups, used these workstations over a six-week period to seek information on the Web of relevance to a class project assigned by their teacher. The project dealt with the Winter Olympic Games (recently completed at that time). The student objective was to locate relevant information for a poster and an oral presentation on one of the sports represented at the Games. All screen activity was directly captured on videotape and group conversations at the workstation were audiotaped. Demographic and computer literacy information was gathered in a questionnaire. This paper presents a map of the information-seeking landscape based upon an analysis of the descriptive statistics gathered from the Web searches. It reveals that the novice users favored browsing over analytic search strategies, although they did show some sophistication in the construction of the latter. Online help was ignored. The children demonstrated a very high level of interactivity with the interface at the expense of thinking, planning and evaluating. This is a preliminary analysis of data which will subsequently be expanded by the inclusion of qualitative data
  8. Nahl, D.: Ethnography of novices' first use of Web search engines : affective control in cognitive processing (1998) 0.01 
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    Abstract
    Reports results of a study, conducted at Hawaii University, Department of Information and Computer Science, to understand the novide searchers' experience in learning to use a WWW search engine. Without prior searching instruction, undergraduate novives wrote structured self reports during their first session on a Web search engine. Users choose their own topics and followed written instructions that prompted them to describe thoughts and feelings during specified stages of the search; pre search formulation; search statement formulation; search strategy; and evaluation of the results. The sentences in the self reports were numbered and then coded according to their affective or cognitive function. The affective sentences reveal how users set goals and limit the scope of the cognitive operations. Search acts appear to be governed by an affective filter that organizes incoming information and provides criteria for ranking cognitive relevance to search goal. Content analysis identifies reasons users have for rating self confidence, stress level, satisfaction, usefulness, and success with future searches
  9. Witt, M.: Survey on the use of the catalogue at the Mediatheque of the Cité des Sciences et de l'Industrie (CSI) (1993) 0.01 
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    Source
    International cataloguing and bibliographic control. 22(1993) no.4, S.68-71
  10. Meadow, C.T.: Speculations on the measurement and use of user characteristics in information retrieval experimentation (1994) 0.01 
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    Source
    Canadian journal of information and library science. 19(1994) no.4, S.1-22
  11. Berger, F.C.; Hofstede, A.H.M. ter; Van der Weide, T.P.: Supporting query by navigation (1996) 0.01 
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    Source
    Information retrieval: new systems and current research. Proceedings of the 16th Research Colloquium of the British Computer Society Information Retrieval Specialist Group, Drymen, Scotland, 22-23 Mar 94. Ed.: R. Leon
  12. Stokmans, M.; Oomens, A.: Meer grasduinen door genreplaatsing? : genre- of alfabetische plaatsing: onderzoek naar verschillen in gebruikersgedrag (1997) 0.01 
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    Source
    BibliotheekBlad. 1(1997) no.21, S.22-23
  13. Drabenstott, K.M.; Simcox, S.; Fenton, E.G.: End-user understanding of subject headings in library catalogs (1999) 0.01 
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    Date
    10. 9.2000 17:38:22
  14. Busch, J.A.; Giral, A.: Subsidizing end user access to research databases : from card file to the World Wide Web (1996) 0.01 
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  15. Belkin, N.J.: ¬An overview of results from Rutgers' investigations of interactive information retrieval (1998) 0.01 
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    Date
    22. 9.1997 19:16:05
  16. Byström, K.: Information seekers in context : an analysis of the 'doer' in INSU studies (1999) 0.01 
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    Date
    22. 3.2002 9:55:52
  17. Su, L.T.; Chen, H.L.: Evaluation of Web search engines by undergraduate students (1999) 0.01 
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    Abstract
    This research continues to explore the user's evaluation of Web search engines using a methodology proposed by Su (1997) and tested in a pilot study (Su, Chen, & Dong, 1998). It seeks to generate useful insight for system design and improvement, and for engine choice. The researchers were interested in how undergraduate students used four selected engines to retrieve information for their studies or personal interests and how they evaluated the interaction and search results retrieved by the four engines. Measures used were based on five evaluation criteria: relevance, efficiency, utility, user satisfaction, and connectivity. Thirty-six undergraduate juniors and seniors were recruited from the disciplines of sciences, social sciences and humanities. Each searched his/her own topic on all four engines in an assigned order and each made relevance judgements of retrieved items in relation to his/her information need or problem. The study found some significant differences among the four engines but none dominated in every aspect of the multidimensional evaluation. Alta Vista had the highest number of relevant and partially relevant documents, the best relative recall and the highest precision ratio based on PR1, Alter Vista had significantly better scores for these three measures than for Lycos. Infoseek had the highest satisfaction rating for response time. Both Infoseek and Excite had significantly higher satisfaction ratings for response time than Lycos. Excite had the best score for output display. Excite and Alta Vista had significantly better scores for output display than Lycos. Excite had the best rating for time saving while Alta Vista achieved the best score for value of search results as a whole and for overall performance. Alta Vista and Excite had significantly better ratings for these three measures than Lycos. Lycos achieved the best relevance ranking performance. Further work will provide more complete picture for engine comparison and choice by taking into account participant characteristics and identify factors contributing to the user's satisfaction to gain better insight for system design and improvement
  18. Coles, C.: Information seeking behaviour of public library users : use and non-use of electronic media (1999) 0.01 
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    22. 3.2002 8:51:28
  19. Ennis, M.; Sutcliffe, A.G.; Watkinson, S.J.: Towards a predictive model of information seeking : empirical studies of end-user-searching (1999) 0.01 
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    22. 3.2002 9:54:13
  20. Green, A.-M.; Davenport, E.: Putting new media in its place : the Edinburgh experience (1999) 0.01 
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    Abstract
    The Household Information Systems (HIS) project in Queen Margaret College was funded to explore the use of new media in a group of Edinburgh households (Davenport & Higgins, 1995). One of the motivations of the HIS 'programme' was to find a suitable theoretical and/or exploratory framework, which takes account of multiple aspects of behaviour surrounding technologies, and thus avoids assumptions about their role in information-seeking or other isolated activities. A focus on single activities would occlude knowledge of other motivations: bonding, killing time, defining boundaries. In Phase One, `information management' rather than `information seeking' was used as a conceptual framework, embracing work on the `life cycle' of ICTs as illustrated by Kopytoffs `biography of things' approach (1986), Johnson's cultural circuit (1986), research on households as micro-organisations by McCrone and his colleagues (1994), and work by Silverstone and others on ICTs in the home as tools for internal and external adaptation (Silverstone, 1994, Silverstone et al 1994). The `management' framework has been productive - Phase One allowed us to identify patterns of ICT acquisition and deployment in the home, and, more interestingly, structures of appropriation which reflect rules, roles and responsibilities in individual households. These constitute what may be called a `reproduction lattice' (adapting terminology used by Kling (1987) in his analysis of the `web of computing' in organisations), a structure which captures the political and cultural economy of a household. Phase One's findings are consistent with those of other researchers working in the area of domestic consumption of ICTs but a major limitation of the work is the homogeneous nature of the respondents. Among our Edinburgh 'household managers', internal culture was a more compelling explanation for use than technical functionality.

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