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Christensen, A.: Virtuelle Auskunft mit Mehrwert : Chatbots in Bibliotheken (2008) 4.07

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Theme: Informationsdienstleistungen

Johnson, J.D.: ¬An impressionistic mapping of information behavior with special attention to contexts, rationality, and ignorance (2009) 4.07

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Theme: Informationsdienstleistungen

Becker, T.: Kollegiales Feedback im Auskunftsdienst : Qualitätsstandards als Instrument der kooperativen Qualitätssicherung (2009) 4.07

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Theme: Informationsdienstleistungen

Gläser, C.: ¬Die Bibliothek als Lernort : neue Servicekonzepte (2008) 4.07

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Theme: Informationsdienstleistungen

Hütte, M.; Kundmüller-Bianchini, S.; Kustos, A.; Nilges, A.; Platz-Schliebs, A.: Von der Teaching Library zum Lernort Bibliothek (2009) 4.07

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Theme: Informationsdienstleistungen

Hapke, T.: Informationskompetenz 2.0 und das Verschwinden des "Nutzers" (2007) 4.07

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Theme: Informationsdienstleistungen

Christensen, A.: Auskunft 2.0 : Vom Wie und Wo der bibliothekarischen Antwort im Web 2.0 (2007) 4.07

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Theme: Informationsdienstleistungen

Sühl-Strohmenger, W.: Medienkompetenz und Bibliotheken in Deutschland (2007) 4.07

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Theme: Informationsdienstleistungen

Homeyer, E.: lnformationskompetenz an Grundschulen : Probleme und Perspektiven für Schulen und Lehrer ; mit einem wertenden Überblick der Fortbildungsangebote in den einzelnen Bundesländern (2008) 4.07

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Theme: Informationsdienstleistungen

Lankes, R.D.: New concepts in digital reference (2009) 4.07

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Theme: Informationsdienstleistungen

Case, D.O.: Looking for information : a survey on research on information seeking, needs, and behavior (2002) 4.07

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Theme: Informationsdienstleistungen

Shen, Y.: Scholarly communication in scientific research practice : a study of computer sciences faculty (2006) 4.07

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Theme: Informationsdienstleistungen

Kormos, J.: On the methods by which we acquire information, and the effectiveness of libraries in supporting these behaviors (2005) 4.07

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Theme: Informationsdienstleistungen

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