Document (#12242)

Author
Herget, J.
Hensler, S.
Title
Auf der Suche nach dem Endnutzer : zur Entmythologisierung eines Phänomens
Source
Nachrichten für Dokumentation. 47(1996) H.1, S.15-24
Year
1996
Abstract
Die Zahl von Endnutzern von Online-Datenbanken in der betrieblichen Praxis liegt mittlerweile viel höher, als gemeinhin angenommen wird. Die vorliegende Arbeit referiert die Ergebnisse einer empirischen Untersuchung und gibt exemplarisch Auskunft über den Stand der Verbreitung von Endnutzern in deutschen Unternehmen. Darüberhinaus beleuchten die Ausführungen unterschiedlichen Anforderungen von Endnutzern im Vergleich zu Vermittlern. Die Ergebnisse verdeutlichen, daß Endnutzer elektronischer Informationsdienste nicht nur in kleinen Unternehmen, sondern auch in Großunternehmen verbreitet sind. Im Rahmen eines Informationsmanagements sollte insbesondere die Koexistenz zwischen speziellen Informationsvermittlungsstellen und den verschiedenen Endnutzern bewußt gesteuert werden. Hierbei sollte auch der Frage besondere Aufmerksamkeit geschenkt werden, wo sinnvolle Grenzen der eigenen Kompetenz für den Endnutzer erreicht sind

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