-
Khoo, C.S.G.; Ng, K.; Ou, S.: ¬An exploratory study of human clustering of Web pages (2003)
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- Abstract
- This study seeks to find out how human beings cluster Web pages naturally. Twenty Web pages retrieved by the Northem Light search engine for each of 10 queries were sorted by 3 subjects into categories that were natural or meaningful to them. lt was found that different subjects clustered the same set of Web pages quite differently and created different categories. The average inter-subject similarity of the clusters created was a low 0.27. Subjects created an average of 5.4 clusters for each sorting. The categories constructed can be divided into 10 types. About 1/3 of the categories created were topical. Another 20% of the categories relate to the degree of relevance or usefulness. The rest of the categories were subject-independent categories such as format, purpose, authoritativeness and direction to other sources. The authors plan to develop automatic methods for categorizing Web pages using the common categories created by the subjects. lt is hoped that the techniques developed can be used by Web search engines to automatically organize Web pages retrieved into categories that are natural to users. 1. Introduction The World Wide Web is an increasingly important source of information for people globally because of its ease of access, the ease of publishing, its ability to transcend geographic and national boundaries, its flexibility and heterogeneity and its dynamic nature. However, Web users also find it increasingly difficult to locate relevant and useful information in this vast information storehouse. Web search engines, despite their scope and power, appear to be quite ineffective. They retrieve too many pages, and though they attempt to rank retrieved pages in order of probable relevance, often the relevant documents do not appear in the top-ranked 10 or 20 documents displayed. Several studies have found that users do not know how to use the advanced features of Web search engines, and do not know how to formulate and re-formulate queries. Users also typically exert minimal effort in performing, evaluating and refining their searches, and are unwilling to scan more than 10 or 20 items retrieved (Jansen, Spink, Bateman & Saracevic, 1998). This suggests that the conventional ranked-list display of search results does not satisfy user requirements, and that better ways of presenting and summarizing search results have to be developed. One promising approach is to group retrieved pages into clusters or categories to allow users to navigate immediately to the "promising" clusters where the most useful Web pages are likely to be located. This approach has been adopted by a number of search engines (notably Northem Light) and search agents.
- Date
- 12. 9.2004 9:56:22
-
Poo, D.C.C.; Khoo, C.S.G.: Online Catalog Subject Searching (2009)
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- Abstract
- The Online Public Access Catalog (OPAC) is an information retrieval system characterized by short bibliographic records, mainly of books, journals, and audiovisual materials available in a particular library. This, coupled with a Boolean search interface and a heterogeneous user population with diverse needs, presents special problems for subject searching by end users. To perform effective subject searching in the OPAC system requires a wide range of knowledge and skills. Various approaches to improving the OPAC design for subject searching have been proposed and are reviewed in this entry. The trend toward Web-based OPAC interfaces and the developments in Internet and digital library technologies present fresh opportunities for enhancing the effectiveness of the OPAC system for subject searching.
- Source
- Encyclopedia of library and information sciences. 3rd ed. Ed.: M.J. Bates
-
Khoo, C.S.G.; Wan, K.-W.: ¬A simple relevancy-ranking strategy for an interface to Boolean OPACs (2004)
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- Content
- "Most Web search engines accept natural language queries, perform some kind of fuzzy matching and produce ranked output, displaying first the documents that are most likely to be relevant. On the other hand, most library online public access catalogs (OPACs) an the Web are still Boolean retrieval systems that perform exact matching, and require users to express their search requests precisely in a Boolean search language and to refine their search statements to improve the search results. It is well-documented that users have difficulty searching Boolean OPACs effectively (e.g. Borgman, 1996; Ensor, 1992; Wallace, 1993). One approach to making OPACs easier to use is to develop a natural language search interface that acts as a middleware between the user's Web browser and the OPAC system. The search interface can accept a natural language query from the user and reformulate it as a series of Boolean search statements that are then submitted to the OPAC. The records retrieved by the OPAC are ranked by the search interface before forwarding them to the user's Web browser. The user, then, does not need to interact directly with the Boolean OPAC but with the natural language search interface or search intermediary. The search interface interacts with the OPAC system an the user's behalf. The advantage of this approach is that no modification to the OPAC or library system is required. Furthermore, the search interface can access multiple OPACs, acting as a meta search engine, and integrate search results from various OPACs before sending them to the user. The search interface needs to incorporate a method for converting the user's natural language query into a series of Boolean search statements, and for ranking the OPAC records retrieved. The purpose of this study was to develop a relevancyranking algorithm for a search interface to Boolean OPAC systems. This is part of an on-going effort to develop a knowledge-based search interface to OPACs called the E-Referencer (Khoo et al., 1998, 1999; Poo et al., 2000). E-Referencer v. 2 that has been implemented applies a repertoire of initial search strategies and reformulation strategies to retrieve records from OPACs using the Z39.50 protocol, and also assists users in mapping query keywords to the Library of Congress subject headings."
- Source
- Electronic library. 22(2004) no.2, S.112-120
-
Khoo, C.S.G.; Zhang, D.; Wang, M.; Yun, X.J.: Subject organization in three types of information resources : an exploratory study (2012)
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- Abstract
- Knowledge tends to be structured differently in different types of information resources and information genres due to the different purposes of the resource/genre, and the characteristics of the media or format of the resource. This study investigates subject organization in three types of information resources: books (i.e. monographs), Web directories and information websites that provide information on particular subjects. Twelve subjects (topics) were selected in the areas of science, arts/humanities and social science, and two books, two Web directories and two information websites were sampled for each subject. The top two levels of the hierarchical subject organization in each resource were harvested and analyzed. Books have the highest proportion of general subject categories (e.g. history, theory and definition) and process categories (indicating step-by-step instructions). Information websites have the highest proportion of target user categories and genre-specific categories (e.g. about us and contact us), whereas Web directories have the highest proportion of specialty categories (i.e. sub-disciplines), industry-role categories (e.g. stores, schools and associations) and format categories (e.g. books, blogs and videos). Some disciplinary differences were also identified.
-
Wang, Z.; Khoo, C.S.G.; Chaudhry, A.S.: Evaluation of the navigation effectiveness of an organizational taxonomy built on a general classification scheme and domain thesauri (2014)
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- Abstract
- This paper presents an evaluation study of the navigation effectiveness of a multifaceted organizational taxonomy that was built on the Dewey Decimal Classification and several domain thesauri in the area of library and information science education. The objective of the evaluation was to detect deficiencies in the taxonomy and to infer problems of applied construction steps from users' navigation difficulties. The evaluation approach included scenario-based navigation exercises and postexercise interviews. Navigation exercise errors and underlying reasons were analyzed in relation to specific components of the taxonomy and applied construction steps. Guidelines for the construction of the hierarchical structure and categories of an organizational taxonomy using existing general classification schemes and domain thesauri were derived from the evaluation results.
- Source
- Journal of the Association for Information Science and Technology. 65(2014) no.5, S.948-963
- Theme
- Klassifikationssysteme im Online-Retrieval
Semantisches Umfeld in Indexierung u. Retrieval
-
Ou, S.; Khoo, C.S.G.; Goh, D.H.: Multi-document summarization of news articles using an event-based framework (2006)
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- Abstract
- Purpose - The purpose of this research is to develop a method for automatic construction of multi-document summaries of sets of news articles that might be retrieved by a web search engine in response to a user query. Design/methodology/approach - Based on the cross-document discourse analysis, an event-based framework is proposed for integrating and organizing information extracted from different news articles. It has a hierarchical structure in which the summarized information is presented at the top level and more detailed information given at the lower levels. A tree-view interface was implemented for displaying a multi-document summary based on the framework. A preliminary user evaluation was performed by comparing the framework-based summaries against the sentence-based summaries. Findings - In a small evaluation, all the human subjects preferred the framework-based summaries to the sentence-based summaries. It indicates that the event-based framework is an effective way to summarize a set of news articles reporting an event or a series of relevant events. Research limitations/implications - Limited to event-based news articles only, not applicable to news critiques and other kinds of news articles. A summarization system based on the event-based framework is being implemented. Practical implications - Multi-document summarization of news articles can adopt the proposed event-based framework. Originality/value - An event-based framework for summarizing sets of news articles was developed and evaluated using a tree-view interface for displaying such summaries.
-
Wang, Z.; Chaudhry, A.S.; Khoo, C.S.G.: Using classification schemes and thesauri to build an organizational taxonomy for organizing content and aiding navigation (2008)
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- Abstract
- Purpose - Potential and benefits of classification schemes and thesauri in building organizational taxonomies cannot be fully utilized by organizations. Empirical data of building an organizational taxonomy by the top-down approach of using classification schemes and thesauri appear to be lacking. The paper seeks to make a contribution in this regard. Design/methodology/approach - A case study of building an organizational taxonomy was conducted in the information studies domain for the Division of Information Studies at Nanyang Technology University, Singapore. The taxonomy was built by using the Dewey Decimal Classification, the Information Science Taxonomy, two information systems taxonomies, and three thesauri (ASIS&T, LISA, and ERIC). Findings - Classification schemes and thesauri were found to be helpful in creating the structure and categories related to the subject facet of the taxonomy, but organizational community sources had to be consulted and several methods had to be employed. The organizational activities and stakeholders' needs had to be identified to determine the objectives, facets, and the subject coverage of the taxonomy. Main categories were determined by identifying the stakeholders' interests and consulting organizational community sources and domain taxonomies. Category terms were selected from terminologies of classification schemes, domain taxonomies, and thesauri against the stakeholders' interests. Hierarchical structures of the main categories were constructed in line with the stakeholders' perspectives and the navigational role taking advantage of structures/term relationships from classification schemes and thesauri. Categories were determined in line with the concepts and the hierarchical levels. Format of categories were uniformed according to a commonly used standard. The consistency principle was employed to make the taxonomy structure and categories neater. Validation of the draft taxonomy through consultations with the stakeholders further refined the taxonomy. Originality/value - No similar study could be traced in the literature. The steps and methods used in the taxonomy development, and the information studies taxonomy itself, will be helpful for library and information schools and other similar organizations in their effort to develop taxonomies for organizing content and aiding navigation on organizational sites.
- Date
- 7.11.2008 15:22:04
- Theme
- Information Resources Management
-
Khoo, C.S.G.; Teng, T.B.-R.; Ng, H.-C.; Wong, K.-P.: Developing a taxonomy to support user browsing and learning in a digital heritage portal with crowd-sourced content (2014)
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- Abstract
- A taxonomy is being developed to organize the content of a cultural heritage portal called Singapore Memory Portal, that provides access to a collection of memory postings about Singapore's history, culture, society, life/lifestyle and landscape/architecture. The taxonomy is divided into an upper-level taxonomy to support user browsing of topics, and a lower-level taxonomy to represent the types of information available on specific topics, to support user learning and information synthesis. The initial version of the upper-level taxonomy was developed based on potential users' expectations of the content coverage of the portal. The categories are centered on the themes of daily life/lifestyle, historically significant events, disasters and crises, festivals, a variety of cultural elements and national issues. The lower-level taxonomy was derived from attributes and relations extracted from essays and mindmaps produced by coders after reading memory postings for a sample of topics.
- Source
- Knowledge organization in the 21st century: between historical patterns and future prospects. Proceedings of the Thirteenth International ISKO Conference 19-22 May 2014, Kraków, Poland. Ed.: Wieslaw Babik
-
Cheng, W.-N.; Khoo, C.S.G.: Information structures in sociology research papers : modeling cause-effect and comparison relations in research objective and result statements (2021)
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- Abstract
- When writing a research paper, the author has to select information to include in the paper to support various arguments. The information has to be organized and synthesized into a coherent whole through relationships and information structures. There is hardly any research on the information structure of research papers, and how information structure supports rhetorical and argument structures. Thus, this study is focused on information organization in the Abstract and Introduction sections of sociology research papers, analyzing the information structure of research objective, question, hypothesis, and result statements. The study is limited to research papers reporting research that investigated cause-effect relations between two concepts. Two semantic frames were developed to specify the types of information associated with cause-effect and comparison relations, and used as coding schemes to annotate the text for different information types. Six link patterns between the two frames were identified-showing how comparisons are used to support the claim that the cause-effect relation is valid. This study demonstrated how semantic frames can be incorporated in discourse analysis to identify deep structures underlying the argument structure. The results carry implications for the knowledge representation of academic research in knowledge graphs, for semantic relation extraction, and teaching of academic writing.
- Source
- Journal of the Association for Information Science and Technology. 72(2021) no.11, S.1367-1385
-
Cheng, W.-N.; Khoo, C.S.G.: Information and argument structures in Sociology research abstracts (2018)
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- Source
- Challenges and opportunities for knowledge organization in the digital age: proceedings of the Fifteenth International ISKO Conference, 9-11 July 2018, Porto, Portugal / organized by: International Society for Knowledge Organization (ISKO), ISKO Spain and Portugal Chapter, University of Porto - Faculty of Arts and Humanities, Research Centre in Communication, Information and Digital Culture (CIC.digital) - Porto. Eds.: F. Ribeiro u. M.E. Cerveira
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Khoo, C.S.G.; Dai, D.; Loh, T.E.: Using statistical and contextual information to identify two- and three-character words in Chinese text (2002)
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- Abstract
- Khoo, Dai, and Loh examine new statistical methods for the identification of two and three character words in Chinese text. Some meaningful Chinese words are simple (independent units of one or more characters in a sentence that have independent meaning) but others are compounds of two or more simple words. In their segmentation they utilize the Modern Chinese Word Segmentation for Application of Information Processing, with some modifications to focus on meaningful words to do manual segmentation. About 37% of meaningful words are longer than 2 characters indicating a need to handle three and four character words. Four hundred sentences from news articles were manually broken into overlapping bi-grams and tri-grams. Using logistic regression, the log of the odds that such bi/tri-grams were meaningful words was calculated. Variables like relative frequency, document frequency, local frequency, and contextual and positional information, were incorporated in the model only if the concordance measure improved by at least 2% with their addition. For two- and three-character words relative frequency of adjacent characters and document frequency of overlapping bi-grams were found to be significant. Using measures of recall and precision where correct automatic segmentation is normalized either by manual segmentation or by automatic segmentation, the contextual information formula for 2 character words provides significantly better results than previous formulations and using both the 2 and 3 character formulations in combination significantly improves the 2 character results.
- Source
- Journal of the American Society for Information Science and technology. 53(2002) no.5, S.365-377
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Khoo, C.S.G.; Poo, D.C.C.: ¬An expert system approach to online catalog subject searching (1994)
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- Source
- Information processing and management. 30(1994) no.2, S.223-238
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Sun, G.; Khoo, C.S.G.: ¬A framework to represent variables and values in social science research data sets to support data curation and reuse (2018)
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- Source
- Challenges and opportunities for knowledge organization in the digital age: proceedings of the Fifteenth International ISKO Conference, 9-11 July 2018, Porto, Portugal / organized by: International Society for Knowledge Organization (ISKO), ISKO Spain and Portugal Chapter, University of Porto - Faculty of Arts and Humanities, Research Centre in Communication, Information and Digital Culture (CIC.digital) - Porto. Eds.: F. Ribeiro u. M.E. Cerveira
