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Nilan, M.S.; Hert, C.A.: Incorporating the user in system evaluation and design (1992)
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- Abstract
- Suggests a user based approach to system design and evaluation, of computerized library systems (e.g. OPACs), which is application specific. Data was collected on 93 end user interactions with a newly implemented OPAC in a large US university library. Concludes that researchers need to explore questions relating directly to problems, faced by users and to present findings in ways which provide action oriented recommendations
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- S.217-234
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Hert, C.A.; Nilan, M.S.: User-based information retrieval evaluation : an examination of an online public access catalog (1991)
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- Pages
- S.170-177