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Layne, S.S.: Artists, art historians, and visual art information (1994)
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- Source
- Reference librarian. 1994, no.47, S.22-36
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Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008)
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- Date
- 9. 2.2008 17:52:22
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Pettigrew, K.E.; Durrance, J.C.; Unruh, K.T.: Facilitating community information seeking using the Internet : findings from three public library-community network systems (2002)
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- Abstract
- Pettigrew, Durrance, and Unruh report on data collected by survey, interview, field observation and focus groups concerning three communities recognized for community information networks in which the local public library played a leading role. The survey was posted for 73 days on the website of each network and yielded 197 responses providing insights on how the public uses CI systems, barriers encountered, and resulting benefits to users and communities. Responding users were diverse demographically, and sought a wide variety of information types. The information types were broader than previous CI studies with a strong emphasis on employment, volunteerism, social services, local history and genealogy, sale, exchange and donation of goods, news, and technical information. Barriers identified were technological, economic, geographic, search skill related, cognitive, and psychological, as well as a large class of information related barriers concerning the quality of the information provided, its accessibility, and security. Users are identified who browse the CI system with particular interest in discovering material of potential value to others. The systems are valued and used by the adult population and seem to strengthen existing communities while stimulating the formation of information communities.
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Ruthven, I.: ¬The language of information need : differentiating conscious and formalized information needs (2019)
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- Abstract
- Information need is a fundamental concept within Information Science. Robert Taylor's seminal contribution in 1968 was to propose a division of information needs into four levels: the visceral, conscious, formalized and compromised levels of information need. Taylor's contribution has provided much inspiration to Information Science research but this has largely remained at the discursive and conceptual level. In this paper, we present a novel empirical investigation of Taylor's information need classification. We analyse the linguistic differences between conscious and formalized needs using several hundred postings to four major Internet discussion groups. We show that descriptions of conscious needs are more emotional in tone, involve more sensory perception and contain different temporal dimensions than descriptions of formalized needs. We show that it is possible to differentiate levels of information need based on linguistic patterns and that the language used to express information needs can reflect an individual's understanding of their information problem. This has implications for the theory of information needs and practical implications for supporting moderators of online news groups in responding to information needs and for developing automated support for classifying information needs.
-
Malan, C.: Personal strategies in reference work (1992)
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- Source
- Cape librarian. 36(1992) no.10, S.22-23
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Bostian, R.; Robbins, A.: Effective instruction for searching CD-ROM indexes (1990)
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- Date
- 21. 3.2008 13:22:03
-
Rader, H.B.: Library orientation and instruction - 1993 (1994)
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- Source
- Reference services review. 22(1994) no.4, S.81-
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Source
- Reference librarian. 1988, no.22, S.241-244
-
Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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- Source
- Maktaba. 11(1989), no.1, S.19-22
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Eisenberg, M.: Big 6 tips : number two. Information seeking strategies (1997)
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- Source
- Emergency librarian. 25(1997) no.2, S.22
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Limberg, L.: Information seeking and learning outcomes : a study of the interaction between two phenomena (1998)
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- Date
- 22. 5.1999 18:43:51
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Rowley, J.: ¬The changing face of current awareness services (1998)
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- Date
- 9. 2.1997 18:44:22
22. 2.1999 17:48:45
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Tenopir, C.; Ennis, L.: ¬The digital reference work of academic libraries (1998)
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- Online. 22(1998) no.4, S.22-28
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Broady, J.E.: Costing of bibliographic services (1997)
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- Date
- 9. 2.1997 18:44:22
22. 9.1997 18:41:15
-
Thomas, J.; Sottong, S.P.: Automating your ready-reference file (1994)
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- Source
- Reference services review. 22(1994) no.1, S.89-93
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Armour, J.; Cisler, S.: Community networks on the Internet (1994)
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- Library journal. 119(1994) no.11, S.22-24
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Tenopir, C.: Reference services from RLG (1995)
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- Date
- 25.11.1995 19:22:01
-
Tenopir, C.: Integrating electronic reference (1995)
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- Date
- 25.11.1995 19:22:01
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Gill, H.S.; Yates-Mercer, P.: ¬The dissemination of information by local authorities on the World Wide Web (1998)
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- Date
- 10. 1.1999 17:22:49
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Kelly, J.; Robbins, K.: Changing roles for reference librarian (1996)
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- Source
- Journal of library administration. 22(1996) nos.2/3, S.111-121
