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Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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Layne, S.S.: Artists, art historians, and visual art information (1994)
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Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008)
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Malan, C.: Personal strategies in reference work (1992)
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Tenopir, C.: Reference services from RLG (1995)
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