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Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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Tan, E.M.-Y.; Goh, D.H.-L.: ¬A study of social interaction during mobile information seeking (2015)
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Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008)
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Bostian, R.; Robbins, A.: Effective instruction for searching CD-ROM indexes (1990)
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Rader, H.B.: Library orientation and instruction - 1993 (1994)
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989)
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Rowley, J.: ¬The changing face of current awareness services (1998)
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Tenopir, C.; Ennis, L.: ¬The digital reference work of academic libraries (1998)
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Broady, J.E.: Costing of bibliographic services (1997)
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Thomas, J.; Sottong, S.P.: Automating your ready-reference file (1994)
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Armour, J.; Cisler, S.: Community networks on the Internet (1994)
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Tenopir, C.: Reference services from RLG (1995)
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Tenopir, C.: Integrating electronic reference (1995)
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Gill, H.S.; Yates-Mercer, P.: ¬The dissemination of information by local authorities on the World Wide Web (1998)
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