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Pontis, S.; Blandford, A.; Greifeneder, E.; Attalla, H.; Neal, D.: Keeping up to date : an academic researcher's information journey (2017)
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Layne, S.S.: Artists, art historians, and visual art information (1994)
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Malan, C.: Personal strategies in reference work (1992)
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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