-
Hall, J.: Survey of information services in British university libraries (1975)
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- Source
- Journal of librarianship. 7(1975), S.112-131
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Boucher, V.: Nonverbal communication and the library reference interview (1976)
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- Source
- RQ. 16(1976), S.27-32
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Swope, M.J.; Katzer, J.: Why don't they ask questions? (1972)
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- Source
- RQ. 12(1972), S.161-166
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Cheney, F.N.: Guidelines for reviewing reference books (1971)
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- Pages
- S.276-292
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Harrelson, L.E.: Large libraries and information desks (1974)
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- College and research libraries. 25(1974), S.21-27
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Peck, T.P.: Ladsirlac, Sinto, Herties and all that (1974)
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- Special libraries. 65(1974), S.196-200
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¬The librarian and reference service (1977)
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- Pages
- 281 S
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Halldorsson, E.A.; Murfin, M.E.: ¬The performance of professionals and non-professionals in the reference interview (1977)
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- College and research libraries. 38(1977), S.385-395
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Galvin, T.J.: Current problems in reference service (1971)
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- XVIII,162 S
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Kister, K.F.: Wanted: more professionalism in reference book reviewing (1979)
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- Reference quarterly. 19(1979), S.144-148
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Galvin, T.J.: Case studies and case method (1970)
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- S.214-218
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Gelfand, M.A.: New York Metropolitan reference and research library agency (METRO) (1977)
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- S.90-94
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Slavens, T.; Horn, B.: Computer assisted instruction in education of reference librarians (1975)
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- Proceedings of the American Society for Information Science. 12(1975), S.68
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Garvey, W.D.: Communication: the essence of science : facilitating information exchange among librarians, scientists, engineers and students (1979)
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- XII,332 S
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Grogan, D.: Practical reference work (1979)
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- Pages
- 144 S