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Reference and information services : an introduction (1995)
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- Classification
- All B 91 / Nachschlagewerke
All B 91 / Elektronische Publikationen
Bib A 591 / Auskunft
a Angelsächsische Welt / All B 91 Nachschlagewerke
a Angelsächsische Welt / All B 91 Elektronische Publikationen
- Content
- Enthält die Kapitel: BOPP, R.E.: History and varieties of reference services; SUTTON, E.D. u. L.D. HOLT: The reference interview; DALRYMPLE, P.D.: Bibliographic control, organization of information, and search strategies; KLUEGEL, K.M.: Introduction to electronic reference services; KLUEGEL, K.M.: Trends in electronic reference services: opportunities and challenges; WILSON, L.A.: Instruction as a reference service; WOODARD, B.S.: Reference staff training and development; ALLEN, B.: Evaluation of reference services; KIBBEE, J.Z.: Organization and management of reference and information services; KING, D.N. u. R.E. RUBIN: A philosophy of service; SUTTON, E.D., F.J. JACOBSON u. L.E. HOLT: Reference services for specific populations; SMITH, L.C.: Selection and evaluation of reference sources; MILLER, S.: Directories; STENSTROM, P.F.: Almanacs, yearbooks, and handbooks; BOPP, R.E.: Biographical sources; FAIRCHILD, C.A.: Dictionaries; JACOBSON, F.F.: Encyclopedias; COBB, D.A.: Geographical sources; PENKA, C.B. u. M. LANDIS: Bibliographies and library catalogs; SMITH, L.C.: Indexes and abstracts; BEKIARES, S.E. u. M. MALLORY: Government documents and statistics sources;
- Footnote
- Rez. in: College and research libraries 57(1996) no.1, S.91-93 (R. Kieft); IfB 5(1997) H.1/2, S.24-26 (K. Schreiber); Electronic library 14(1996) no.5, S.471-472 (G. Matthews)
- LCSH
- Information services
- SBB
- All B 91 / Nachschlagewerke
All B 91 / Elektronische Publikationen
Bib A 591 / Auskunft
a Angelsächsische Welt / All B 91 Nachschlagewerke
a Angelsächsische Welt / All B 91 Elektronische Publikationen
- Subject
- Information services
-
Schwuchow, W.: Fundamental questions of financing and pricing information services (1992)
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- Pages
- S.91-97
- Source
- Information management for information services - economic challenge for the 90's: Proceedings of a Workshop for Participants from Countries in Central and Eastern Europe and Developing Countries, Berlin, 13.-19. Oct. 1991. Ed.: B.G. Goedegebuure u. K.A. Stroetmann
- Type
- a
-
Geffert, B.: Community networks in libraries : a case study of the Free-Net P.A.T.H. (1993)
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- Source
- Public libraries. 32(1993) Mar./Apr., S.91-100
- Type
- a
-
Gambles, B.; McGuire, K.: Information direct : setting up a fee-based public library service in Birmingham Public Libraries (1990)
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- Abstract
- Information direct was a service set up as a response to the mounting pressure of business enquiries on Birmingham Public Libraries' Business Information Department. Describes the marketing effort undertaken at the start and covers: the range of services; charging policies; and monitoring (the strategic objective was to break even in 1 year and become self-financing in 3 years).
- Source
- Aslib information. 18(1990) no.3, S.91-92
- Type
- a
-
Atkinson, J.D.; Figueroa, M.: Information seeking behaviour of business students : a research study (1997)
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- Abstract
- Investigates library use and research behaviour of business students at California State University at San Marcos. A sample of 68 graduate and 91 undergraduate students were surveyed and observed for their behaviour in 3 conceptual domains: query formulation and task assignments, prereference process expectations and post reference process responses. Participant observations confirmed many of the student attitudes revealed in the survey
- Type
- a
-
Fine, S.: Librarians and the art of helping (1998)
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- Abstract
- Explores the relationship between counselling theory and practice and the helping role of librarianship. The thesis is that in this information intensive environment, the art of helping a user define and clarify the right problem is more crucial than ever before. Emphasis is on the beliefs that underlie the counselling role and the behaviours that allow the user to move from the reference question to the real problem. Presents and analyzes examples of non helpful and helpful responses
- Source
- Reference librarian. 1998, no.59, S.77-91
- Type
- a
-
Leenen, H.; Steen-Moerman, M. v.d.: Public libraries : adapting public library work to changing conditions (1997)
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- Pages
- S.91-111
- Source
- Librarianship and information work worldwide 1996/97: an annual survey. Ed.: M.B. Line u.a
- Type
- a
-
Interagency conference on public access (1992)
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- Abstract
- Reports on the 1st interagency conference on public access to government information, focusing on that which is collected, generated and maintained in electronic format, sponsored by the US Environmental Protection Agency at Solomons, Maryland, on 20-21 May 91. Included were: a general discussion of purposes of the conference, definition of specific issues relating to public access - benefits to the citizen, what agencies are obligated to provide, how best to provide access, who bears the cost, and to what extent agencies can market their products and provide value added information services, agency presentations of their experiences in public access programmes, and the high performance computing and NREN programme and its implications for public access
- Source
- Government information quarterly. 8(1992) no.2, S.187-198
- Type
- a
-
Bucknall, T.; Mangrum, R.: U-search : a user study of the CD-ROM service at the University of North Carolina at Chapel Hill (1992)
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- Abstract
- Members of the reference staff of the North Carolina University at Chapel Hill, Davis Library, conducted a month-long electronic survey of users of the U-search CD-ROM service in spring 91. Evaluates the 1.135 responses to a variety of questions pertaining to public service issues, user attitudes towards CD-ROM searching, and the place of CD-ROM within the overall research strategy
- Type
- a
-
Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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- Date
- 27.12.2015 18:22:38
- Type
- a
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Stevens, N.D.: First-hand reflections on the realities of reference service (1995)
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- Abstract
- In this article, Stevens, a retired library administrator, discusses the realities of contemporary reference service based on his first-hand experience as a part-time volunteer at the reference desk of an academic library. He descibes his own education and experience, the circumstances that encouraged him to voluteer, and the setting in which he works. Next he discusses his training, his impressions of the users, what he has learned form his fellow reference librarians, and the nature of the printed and electronic resources with which reference librarians now work. Finally, he encourages other library administrators to volunteer to provide line services at the reference desk, or another unit, at their own libraries
- Source
- Reference services review. 23(1995) no.2, S.91-
- Type
- a
-
Layne, S.S.: Artists, art historians, and visual art information (1994)
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- Abstract
- Discusses how artists, particularly in the applied arts, and art historians, look for and use information. Emphasizes the need for visual as well as tecxtual information in art
- Source
- Reference librarian. 1994, no.47, S.22-36
- Type
- a
-
Eisenberg, M.: Big 6 tips : number two. Information seeking strategies (1997)
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- Abstract
- Discusses stage 2 in the process of teaching information problem solving, information seeking strategies, which has 2 components: determining the range of possible sources, and evaluating them to determine priorities. Describes 'brainstorming and narrow', the essential process for information seeking strategies
- Source
- Emergency librarian. 25(1997) no.2, S.22
- Type
- a
-
Rader, H.B.: Library orientation and instruction - 1993 (1994)
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- Abstract
- This annotated bibliography lists materials dealing with information literacy - including instruction in the use of information resources, research, and computer skills related to retrieving, using, and evaluating information. This review, the 20th to be published in RSR, includes items in English published in 1993
- Source
- Reference services review. 22(1994) no.4, S.81-
- Type
- a
-
Limberg, L.: Information seeking and learning outcomes : a study of the interaction between two phenomena (1998)
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- Abstract
- Presents and discusses some findings from a dissertation research project aimed at investigating the interaction between students' information seeking and use and the learning outcomes of an assignment
- Date
- 22. 5.1999 18:43:51
- Type
- a
-
Meadows, A.J.: Communicating research (1997)
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- Footnote
- Rez in: JASIS 51(2000) no.1, S.90-91 (C.L. Borgman)
-
Shaw, D.: Challenges of information technology in improving information services (1997)
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- Abstract
- Reviews the significant changes in information technology over the last 50 years and considers the many implications for information services. The Internet, global access to distributed information sources, and remote users all present challenges to would-be providers of information services. As resources proliferate, the information professional must develop new methods for locating and accessing them: reliance on publishers and reviews is no longer sufficient. Information service providers can now serve more diverse clienteles, but must be aware of the greater range of information needs and styles of information seeking. The continuing challenge is to harness the information technologies to meet these needs
- Date
- 22. 2.1999 16:50:03
- Source
- Journal of information; communication; and library science. 4(1997) no.1, S.3-9
- Type
- a
-
Rowley, J.: ¬The changing face of current awareness services (1998)
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- Abstract
- Presents a state of the art review of current awareness services in 1997 noting: the components of typical current awareness services; the range and types of databases that may be scanned during searches; and the role of feedback and document delivery mechanisms. Includes a checklist of criteria which may be used to evaluate current awreness services, including: database coverage; timeliness and currency; cost; and mechansims for creating and maintaining user SDI profiles. Discusses the main types of current awareness services: contents page services; abstracting and indexing services; and integrated online products (such as Engineering Index's Engineering Village), including SDI. Considers the concept of currency and remarks on the tendency for current awareness services to be products of a producer led rather than a user led culture
- Date
- 9. 2.1997 18:44:22
22. 2.1999 17:48:45
- Source
- Journal of librarianship and information science. 30(1998) no.3, S.177-183
- Type
- a
-
Tenopir, C.; Ennis, L.: ¬The digital reference work of academic libraries (1998)
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- Abstract
- Reports a survey of all academic members of the Association of Research Libraries in the 4th quarter of 1997 which examined how academic libraries incorporate electronic information sources into their reference activities and the effects on libraries services. There was a response rate of 68 per cent, Compares results surveys carried out in 1991 and 1994. The survey covered: numbers of computers access options (intermediary, end user online, CD-ROM locally loaded databases or those accessible through the library catalogue and the Internet. There is a trend away from print resources, particularly indexing and abstracting materials, and away from CD-ROM LANs and local loading of databases towards remote online resources
- Source
- Online. 22(1998) no.4, S.22-28
- Type
- a
-
Gill, H.S.; Yates-Mercer, P.: ¬The dissemination of information by local authorities on the World Wide Web (1998)
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- Abstract
- Reports results of an e-mail questionnaire survey of 161 UK local authorities to determine their use of the WWW for the dissemination of information. Identifies the resons for its adoption, the benefits and disadvantages and the types of information being disseminated by this means. All the Web sites were observed and assessed for relevance and quality and 4 local authorities were used as case studies
- Date
- 10. 1.1999 17:22:49
- Source
- Journal of information science. 24(1998) no.2, S.105-112
- Type
- a
