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Metz, A.: Community service : a bibliography (1996)
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- 17.10.1996 14:22:33
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Information brokers and reference services (1989)
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- Reference librarian; no.22
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Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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Curzon, S.C.: Managing the interview (1995)
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- Footnote
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International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001)
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Layne, S.S.: Artists, art historians, and visual art information (1994)
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Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008)
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Bryson, J.: Managing information services : an integrated approach (1997)
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Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997)
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Kuhlthau, C.C.: Seeking meaning : a process approach to library and information services (2003)
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Malan, C.: Personal strategies in reference work (1992)
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Rader, H.B.: Library orientation and instruction - 1993 (1994)
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- Footnote
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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- Footnote
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Nicholas, D.: Assessing information needs : tools and techniques (1996)
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