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  • × theme_ss:"Informationsdienstleistungen"
  1. Healy, L.M.; Carey, M.L.: Focus on the client : social service dimensions of I&R (1988) 0.02 
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  2. Basch, R.: May I help you? : Customer service beyond. (1990) 0.02 
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  3. Dillon, M.; Jul, E.: Assessing Information on the Internet: : Toward Providing Library Services for Computer-Mediated Communication (2001) 0.02 
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    Footnote
    Teil eines Themenheftes: OCLC and the Internet: An Historical Overview of Research Activities, 1990-1999 - Part I
  4. Dillon, M.: Assessing Information on the Internet: : Toward Providing Library Services for Computer-Mediated Communication (2001) 0.02 
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    Footnote
    Teil eines Themenheftes: OCLC and the Internet: An Historical Overview of Research Activities, 1990-1999 - Part I
  5. Malan, C.: Personal strategies in reference work (1992) 0.02 
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    Source
    Cape librarian. 36(1992) no.10, S.22-23
  6. Bostian, R.; Robbins, A.: Effective instruction for searching CD-ROM indexes (1990) 0.02 
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    Date
    21. 3.2008 13:22:03
  7. Rader, H.B.: Library orientation and instruction - 1993 (1994) 0.02 
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    Source
    Reference services review. 22(1994) no.4, S.81-
  8. Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995) 0.02 
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    Footnote
    Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
  9. Stevens, N.D.: ¬The importance of the verb in the reference question (1988) 0.02 
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    Source
    Reference librarian. 1988, no.22, S.241-244
  10. ¬The reference assessment manual (1995) 0.02 
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    Footnote
    Rez. in: College and research libraries. 57(1996) no.3, S.307-308 (M. Crist); Journal of academic librarianship 22(1996) no.4, S.314 (D. Ettinger)
  11. Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989) 0.02 
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    Source
    Maktaba. 11(1989), no.1, S.19-22
  12. Eisenberg, M.: Big 6 tips : number two. Information seeking strategies (1997) 0.02 
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    Source
    Emergency librarian. 25(1997) no.2, S.22
  13. Limberg, L.: Information seeking and learning outcomes : a study of the interaction between two phenomena (1998) 0.02 
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    Date
    22. 5.1999 18:43:51
  14. Nicholas, D.: Assessing information needs : tools and techniques (1996) 0.02 
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    Date
    26. 2.2008 19:22:51
  15. Ford, N.: Introduction to information behaviour (2015) 0.02 
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    Date
    22. 1.2017 16:45:48
  16. Rowley, J.: ¬The changing face of current awareness services (1998) 0.02 
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    Date
    9. 2.1997 18:44:22
    22. 2.1999 17:48:45
  17. Tenopir, C.; Ennis, L.: ¬The digital reference work of academic libraries (1998) 0.02 
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    Online. 22(1998) no.4, S.22-28
  18. Jacobsen, T.E.: 'All I need is in the computer' : reference and bibliographic instruction in the age of CD-ROMs (1992) 0.01 
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  19. Horning, K.T.: How can I help you? : the joys and challenges of reference work with children (1994) 0.01 
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  20. Wormell, I.: Success factors for fee-based information services (1996) 0.01 
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