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Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995)
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- Footnote
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Stevens, N.D.: ¬The importance of the verb in the reference question (1988)
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Limberg, L.: Information seeking and learning outcomes : a study of the interaction between two phenomena (1998)
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Hults, P.: Reference evaluation : an overview (1992)
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Metzger, P.: Anything goes : an expert system for information sources in Americam musical theater (1993)
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Rice, R.E.; Tarin, P.: Staying informed : scientific communication and the use of information sources within disciplines (1993)
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Richardson, J.V.: Knowledge-based systems for general reference work : applications, problems, and progress (1995)
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- Footnote
- Rez. in: Journal of documentation. 52(1996) no.1, S.122-123 (B. Duckett); Information processing and management 32(1996) no.2, S.255-256 (F.W. Lancaster); JASIS 46(1995) no.10, S.792-793 (P. Wilson); College and research libraries 56(1995) no.6, S.562-563 (E. Blakely)
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Berinstein, P.: Communicating with library users : a self-study program (1994)
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Stubley, P.: Authoring multimedia : a staff training package for librarians and information workers (1993)
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Doty, P.: Tears live in an onion (1998)
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