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Bostian, R.; Robbins, A.: Effective instruction for searching CD-ROM indexes (1990)
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Daves, L.; Longchamp, L.: Courtiers et consultants en information (1994)
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Lamb, R.; King, J.L.; Kling, R.: Informational environments : organizational contexts of online information use (2003)
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Tedd, L.A.; Yeates, R.: ¬A personalized current awareness service for library and information services staff : an overview of the NewsAgent for Libraries project (1998)
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Atkinson, R.: ¬A rationale for the redesign of scholarly information exchange (2000)
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Schmidt, R.: Bibliothekarische Informationsdienstleistungen in den neunziger Jahren (1990)
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Schmidt, R.: Berater - Bearbeiter - Broker : Beiträge zur Systematisierung der Informationsdienstleistung (1990)
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Shaw, R.R.: Mechanical storage, handling, retrieval and supply of information (1958)
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Horn, R.: Why they don't ask questions (1974)
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Gers, R.; Seward, L.J.: Improving reference performance : results of a statewide study (1985)
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Schmidt, R.: ¬Das dritte Ohr : 'Informationsemphatie': Pflichtfach für Informationsmanager (1993)
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Böhme, R.: Probleme bei der Entwicklung der Informationsarbeit der allgemeinen öffentlichen Bibliotheken (1966)
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Mummendey, R.: Auskunft und Benutzung in amerikanischen Bibliotheken (1956)
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Williamson, R.: ¬The knowledge warehouse (1987)
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Spiller, R.: Bildschirmtext-Externer Rechner und das Informationssystem IBAS (1984)
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