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Ebreart, J.: Vers la bibliothèque sans murs : les actions de la Bibliothèque du Congrès (1991)
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Ducharme, C.: ¬Le réseau multimedia de la bibliothèque municipale de Lyon (1995)
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Cournoyer, J.: Services d'information : bouleversements; enjeux at strategies (1996)
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Campbell, F.: Journalistic construction of news : information gathering (1997)
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Song, S.-f.: Rethinking of the development of reference service (1997)
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Bertrand, D.: ¬Les cederoms multimedias dans les bibliothèques publiques (1997)
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Daniel, F.: Servicestation auf der Datenautobahn : Die Abteilung 'Beratung und elektronische Dienste' der StadtBibliothek Köln (1998)
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Nieting, F.: Kommerzielle Online-Archive in Öffentlichen Bibliotheken der ersten Stufe (1999)
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Garten, E.D.: Using consultants in libraries and information centres (1992)
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- Footnote
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MIKUM: ein Versuch mit Klein- und Mittelunternehmen (1993)
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Malan, C.: Personal strategies in reference work (1992)
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Bostian, R.; Robbins, A.: Effective instruction for searching CD-ROM indexes (1990)
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Rader, H.B.: Library orientation and instruction - 1993 (1994)
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Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995)
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- Footnote
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Wagner, T.: Evaluation von Point-of-Information (POI)-Systemen : die Akzeptanz von Informationskiosken in Abhängigkeit von Informationsrelevanz und Informationsaufbereitung (1997)
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Eisenberg, M.: Big 6 tips : number two. Information seeking strategies (1997)
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Limberg, L.: Information seeking and learning outcomes : a study of the interaction between two phenomena (1998)
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Bieletzki, C.; Roth, K.: Kommerzielle Online-Hosts und öffentliche Bibliotheken in Deutschland : Stand und Perspektiven der Zusammenarbeit (1998)
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- Information und Märkte: 50. Deutscher Dokumentartag 1998, Kongreß der Deutschen Gesellschaft für Dokumentation e.V. (DGD), Rheinische Friedrich-Wilhelms-Universität Bonn, 22.-24. September 1998. Hrsg. von Marlies Ockenfeld u. Gerhard J. Mantwill