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  • × theme_ss:"Informationsdienstleistungen"
  1. Stalker, J.C.; Murfin, M.E.: Quality reference service : a preliminray case study (1996) 0.12
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    Source
    Journal of academic librarianship. 22(1996) no.6, S.423-429
  2. Durrance, J.C.: Community information services : an innovation at the beginning of its second decade (1984) 0.09
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  3. Durrance, J.C.: Reference success : does the 55 percent rule tells the whole story? (1989) 0.09
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  4. McClure, C.R.; Bertot, J.C.; Zweizig, D.L.: Public libraries and the Internet (1994) 0.07
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  5. Mottorn, J.C.: Current awareness : a review of automated tables of contents services (1994) 0.06
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  6. Durrance, J.C.: Factors that influence reference success : what makes questioners willing to return? (1995) 0.05
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  7. Phillips, J.C.; King-Blandford, M.: Electronic instruction at Carlson Library : emerging challenges (1997) 0.05
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  8. Durrance, J.C.: Information needs : old song, new tune (1989) 0.04
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  9. Coles, C.: Information seeking behaviour of public library users : use and non-use of electronic media (1999) 0.04
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    Abstract
    This paper highlights some of the significant findings from author's PhD: "Factors affecting the end-use of electronic databases in public libraries." Public libraries have a wide range of different types of users who, unlike academic or special library users, are not necessarily information-trained (see Coles, 1998). Whereas the academic, special library user may have specific information needs that can be met by electronic sources, public library users do not necessarily have such specific information needs that can easily be identified and met. Most user surveys have tended to concentrate on the searching and retrieval aspect of information seeking behaviour, whereas this study's user survey focused more on how people perceived and related to Information and Communication Technologies (ICTs). It was not how people searched a particular electronic source, in this case CD-ROM, that was of prime interest but rather whether or not people actually used them at all and the reasons why people did or did not use electronic media. There were several reasons the study looked at CD-ROM specifically. Firstly, CD-ROM is a well established technology, most people should be familiar with CD-ROM/multimedia. Secondly, CD-ROM was, at the start of the study, the only open access electronic media widely available in public libraries. As well as examining why public library users chose to use electronic sources, the paper looks at the types of CD-ROM databases used both in the library and in general Also examined are what sort of searches users carried out. Where appropriate some of the problems inherent in studying end-users in public libraries and the difficulty in getting reliable data, are discussed. Several methods were used to collect the data. I wished to avoid limiting research to a small sample of library sites, the aim was to be as broad in scope as possible. There were two main groups of people 1 wished to look at: non-users as well as CD-ROM users
    Date
    22. 3.2002 8:51:28
  10. Stalker, J.C.; Murfin, M.E.: Frequently Asked Questions : an effective way to store and retrieve reference information? (1996) 0.04
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  11. Modern library technology and reference services (1993) 0.04
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    Content
    Enthält die Beiträge: CLINE, P.: Confessions of a reference technophile; STABLER, K.Y.: Who's on first, what's on second: patterns of reference services in academic libraries; ANDERSON,B. u. S.T. HUANG: Impact of new technology on training paraprofessional staff; McCONNELL, J.C.: Technoloy and teaching in academia; COLLINS, K.L.K. u. S.N. TAKACS: Information technology and the teaching role of the college librarian; MILLER, J.P., J.M. RHOLES u. K. WIELHORSKI: Planning reference service points: a decision making model; ROCKMAN, I.F.: Teaching about the Internet: the formal course option; JACKSON-BROWN, G.: The academic librarian's new role as information provider; CIBBARELLI, P.R., E.H. GERTEL u. M. KRATZERT: Choosing among the options for patron access databases: print, online, CD-ROM, or locally mounted; SCHLOMAN, B.F.: Managing reference services in an electronic environment; BOBP, M.E., M. KRATZERT u. D. RICHEY: The emergence of systemwide electronic access to information sources: the experience of two California State University libraries; KLEINER, J.P.: The electronic library: the hub of the future's information networks
  12. Durrance, J.C.; Fisher, K.E.: Determining how libraries and librarians help (2003) 0.04
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  13. Bertot, J.C..; McClure, C.R.: Outcomes assessment in the networked environment : research questions, issues, considerations, and moving forward (2003) 0.04
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  14. Matylonek, J.C.; Ottow, C.; Reese, T.: Organizing ready reference and administrative information with the reference desk manager (2001) 0.04
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  15. Stalker, J.C.; Murfin, M.E.: Why reference librarians won't disappear : a study of success in identifying answering sources for reference questions (1996) 0.03
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  16. Fisher, K.E.; Durrance, J.C.; Hinton, M.B.: Information grounds and the use of need-based services by immigrants in Queens, New York: : a context-based, outcome evaluation approach (2004) 0.03
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  17. Pettigrew, K.E.; Durrance, J.C.; Unruh, K.T.: Facilitating community information seeking using the Internet : findings from three public library-community network systems (2002) 0.03
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  18. Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940) 0.03
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    Source
    Zentralblatt für Bibliothekswesen. 57(1940), S.16-22
  19. Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970) 0.03
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    Source
    Bücherei und Bildung. 22(1970), S.63-71
  20. Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965) 0.03
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    Source
    Bibliothekar. 19(1965), S.15-22

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