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Stalker, J.C.; Murfin, M.E.: Quality reference service : a preliminray case study (1996)
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- Source
- Journal of academic librarianship. 22(1996) no.6, S.423-429
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Durrance, J.C.: Community information services : an innovation at the beginning of its second decade (1984)
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Durrance, J.C.: Reference success : does the 55 percent rule tells the whole story? (1989)
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McClure, C.R.; Bertot, J.C.; Zweizig, D.L.: Public libraries and the Internet (1994)
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Mottorn, J.C.: Current awareness : a review of automated tables of contents services (1994)
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Durrance, J.C.: Factors that influence reference success : what makes questioners willing to return? (1995)
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Phillips, J.C.; King-Blandford, M.: Electronic instruction at Carlson Library : emerging challenges (1997)
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Durrance, J.C.: Information needs : old song, new tune (1989)
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Stalker, J.C.; Murfin, M.E.: Frequently Asked Questions : an effective way to store and retrieve reference information? (1996)
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Modern library technology and reference services (1993)
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- Content
- Enthält die Beiträge: CLINE, P.: Confessions of a reference technophile; STABLER, K.Y.: Who's on first, what's on second: patterns of reference services in academic libraries; ANDERSON,B. u. S.T. HUANG: Impact of new technology on training paraprofessional staff; McCONNELL, J.C.: Technoloy and teaching in academia; COLLINS, K.L.K. u. S.N. TAKACS: Information technology and the teaching role of the college librarian; MILLER, J.P., J.M. RHOLES u. K. WIELHORSKI: Planning reference service points: a decision making model; ROCKMAN, I.F.: Teaching about the Internet: the formal course option; JACKSON-BROWN, G.: The academic librarian's new role as information provider; CIBBARELLI, P.R., E.H. GERTEL u. M. KRATZERT: Choosing among the options for patron access databases: print, online, CD-ROM, or locally mounted; SCHLOMAN, B.F.: Managing reference services in an electronic environment; BOBP, M.E., M. KRATZERT u. D. RICHEY: The emergence of systemwide electronic access to information sources: the experience of two California State University libraries; KLEINER, J.P.: The electronic library: the hub of the future's information networks
-
Durrance, J.C.; Fisher, K.E.: Determining how libraries and librarians help (2003)
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Bertot, J.C..; McClure, C.R.: Outcomes assessment in the networked environment : research questions, issues, considerations, and moving forward (2003)
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Matylonek, J.C.; Ottow, C.; Reese, T.: Organizing ready reference and administrative information with the reference desk manager (2001)
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Stalker, J.C.; Murfin, M.E.: Why reference librarians won't disappear : a study of success in identifying answering sources for reference questions (1996)
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Fisher, K.E.; Durrance, J.C.; Hinton, M.B.: Information grounds and the use of need-based services by immigrants in Queens, New York: : a context-based, outcome evaluation approach (2004)
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Pettigrew, K.E.; Durrance, J.C.; Unruh, K.T.: Facilitating community information seeking using the Internet : findings from three public library-community network systems (2002)
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-
Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940)
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- Source
- Zentralblatt für Bibliothekswesen. 57(1940), S.16-22
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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- Source
- Bücherei und Bildung. 22(1970), S.63-71
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Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965)
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- Source
- Bibliothekar. 19(1965), S.15-22
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Metz, A.: Community service : a bibliography (1996)
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- Date
- 17.10.1996 14:22:33