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Geffert, B.: Community networks in libraries : a case study of the Free-Net P.A.T.H. (1993)
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Homann, B.: Schulungen als Aufgabe einer benutzerorientierten Bibliothek (1996)
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Personnel issues in reference services (1986)
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- Katz, B. u. R.A. Fraley
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research and theory : Current trends in information (1984)
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- Katz, B. u. R. Kinder
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Evaluation of reference services (1982)
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- Katz, B. u. R.A. Fraley
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Finance, budget, and management for reference services (1989)
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- Fraley, R.A. u. B. Katz
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Information and referral in reference services (1988)
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- Middleton, M.S. u. B. Katz
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International aspects of reference and information services (1987)
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- Katz, B. u. R.A. Fraley
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¬The publishing and review of reference sources (1987)
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- Katz, B. u. R. Kinder
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¬The reference library user : problems and solutions (1991)
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Reference services in the 1980s (1982)
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Reference services today : from interview to burnout (1987)
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Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940)
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965)
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Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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Rüdiger, B.; Baumgärtel, M.: Kooperative Erschließung von bibliothekarischen Internetquellen : ein Projekt des DBI (1997)
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- Weiter auf dem Weg zur Virtuellen Bibliothek! Praxis, Projekte, Perspektiven. 2. INETBIB-Tagung der Universitätsbibliothek Dortmund und der Fachhochschule Potsdam, Fachbereich Archiv-Bibliothek - Dokumentation vom 10.-11.3.1997. 2., erw. Aufl. Hrsg. von B. Tröger u. H.-C. Hobohm
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Best, H.; Plutat, B.: ¬"Ein Haufen Steine macht noch lange kein Gebäude ..." : Das Internet Projekt BINE in der Stadtbibliothek Bremen (1997)
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- Weiter auf dem Weg zur Virtuellen Bibliothek! Praxis, Projekte, Perspektiven. 2. INETBIB-Tagung der Universitätsbibliothek Dortmund und der Fachhochschule Potsdam, Fachbereich Archiv-Bibliothek - Dokumentation vom 10.-11.3.1997. 2., erw. Aufl. Hrsg. von B. Tröger u. H.-C. Hobohm
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Reference and information services : a reader for the nineties (1991)
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- Editor
- Katz, B.