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  • × theme_ss:"Informationsdienstleistungen"
  • × language_ss:"i"
  1. Aghemo, A.: Anche l'arte ha sue regole : e possibile anche per il bibliotecario del servizio d'informazione fondare la sua attivita su un 'codice' certo? (1993) 0.03
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    Abstract
    In some areas of librarianship, such as cataloguing and subject classification, there are established rulebooks to guide librarians in their work. Information librarians however have no such aid; their metier is more an art than a profession, since reader queries may concern any aspect of human knowledge. After analysing hundreds of information library reader requests; G. Jahoda and colleagues have sought to formulate self-operating rules for interpreting such queries, utilising the 2 basic elements - what is 'known' and what is 'required' - contained in each request. Lists the categories into which each element breaks down. When presented in matrix form these can indicate the type of reference work to consult to resolve any reader queries
    Date
    6. 4.1996 13:22:31
    Type
    a
  2. Aghemo, A.: Come valutare il servizio di informazione (1993) 0.03
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    Date
    6. 4.1996 13:22:31
    Footnote
    Übers. des Titels: How to assess a library information service
    Type
    a
  3. Aghemo, A.: Etica professionale e servizio di informazione (1993) 0.03
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    Abstract
    An awareness exists among Italian librarians of the need for an established code of ethics for library reference services. Considers the principles that such a code should incorporate; the US Commitment to Information services, for example, affirms users' rights of access to library books and resources, regardless of content and opinions expressed. Censoship is opposed and people are not barred from library use for ethnis, social or religious reasons. An ethical code would require library staff to be impartial, give attention and respect to users, allocate time properly, and avoid prejudice. Discusses the problems of library ethics which arise when user requests relate to sensitive topics e.g. euthansia, cocaine refining
    Date
    6. 4.1996 13:22:31
    Type
    a
  4. Bolzoni, D.; Santoro, M.: Percorsi bibliografici (1996) 0.00
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    Abstract
    Describes a proposed system for helping public library users, in praticular students, in their document searches. The system would directly involve users in compiling cards that indictae the various library sources (encyclopedias, books, newspapers, magazines, etc.) from which they retrieved bibliographic data. These cards would then be used to create a search path catalogue having 2 sections: general research topics; and keywords. Subsequently the librarian would form a database from this information. Such a system would not only benefit other researchers but also help the library to plan acquisition and rationalise its document arrangements. The scheme won 3rd prize in an open competition designated 'La biblioteca desiderata' (The kind of library we want), promoted jointly by the Milan Province Cultural Office and Biblioteche Oggi
    Type
    a
  5. Aghemo, A.: ¬Il reference librarian nel contesto multimediale (1998) 0.00
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    Abstract
    Discusses the specialised knowledge and training which the multimedia reference librarian needs in order to provide a satisfactory oersonalised assistance service to online and CD-ROM users. Multimedia products combine electronic text, graphic art, animation and video for user interaction from a workstation. Thus the librarian should not only by familiar with search engines and websites, but also understand computer start-up procedures, passwords, keyboards, software and basic maintenance, data security matters and copyright. Explains the 4 distinct levels of librarian help in query-solving
    Footnote
    Übers. d. Titels: The reference librarian in a multimedia context
    Type
    a
  6. Diella, L.: Formare al reference in una biblioteca di facolta (1998) 0.00
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    Abstract
    Describes how the small-scale public information service at Milan's Universita degli Studi Political Sciences library coped with the emergency caused by the sudden resignation of its reference librarian by drafting in on a part-time replacement basis existing library staff without previous reference desk experience. Outlines their intensive training in the information technology needed to enable them to provide the differing materials and services required by 3 classes of reader: undergraduates, graduates and postgraduates
    Type
    a
  7. Revelli, C.: ¬Le informazioni in biblioteca (1997) 0.00
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    Type
    a
  8. Solimine, G.: Qualita totale e qualita del colloquio (1993) 0.00
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    a