Document (#22739)

Author
Georgy, U.
Title
Qualitätsmanagement bei Datenbankherstellern und -anbietern
Source
Information - Wissenschaft und Praxis. 54(2003) H.3, S.163-168
Year
2003
Abstract
Oualitätsmanagement erfährt im Bereich der Information eine besondere Dimension. Zum einen spielt neben der objektiven Qualität die subjektive Qualität, die allein der Kunde definiert, eine maßgebliche Rolle. Zum anderen ist das Qualitätsmanagement für Datenbankhersteller und -anbieter gerade in Zeiten des Internet ein hervorragendes Marketinginstrument. Der Artikel beleuchtet verschiedene Aspekte des Oualitätsmanagements bei Datenbankherstellern und -anbietern, die seit vielen Jahren immer wieder diskutiert, aber selten als Gesamtpaket, sondern eher als Einzelmaßnahmen gesehen werden..
Theme
Information Resources Management

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