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  1. Stalker, J.C.; Murfin, M.E.: Quality reference service : a preliminray case study (1996) 0.11
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    Source
    Journal of academic librarianship. 22(1996) no.6, S.423-429
  2. Durrance, J.C.: Community information services : an innovation at the beginning of its second decade (1984) 0.09
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  3. Durrance, J.C.: Reference success : does the 55 percent rule tells the whole story? (1989) 0.09
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  4. McClure, C.R.; Bertot, J.C.; Zweizig, D.L.: Public libraries and the Internet (1994) 0.06
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  5. Mottorn, J.C.: Current awareness : a review of automated tables of contents services (1994) 0.05
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  6. Durrance, J.C.: Factors that influence reference success : what makes questioners willing to return? (1995) 0.04
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  7. Phillips, J.C.; King-Blandford, M.: Electronic instruction at Carlson Library : emerging challenges (1997) 0.04
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  8. Durrance, J.C.: Information needs : old song, new tune (1989) 0.04
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  9. Stalker, J.C.; Murfin, M.E.: Frequently Asked Questions : an effective way to store and retrieve reference information? (1996) 0.03
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  10. Modern library technology and reference services (1993) 0.03
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    Content
    Enthält die Beiträge: CLINE, P.: Confessions of a reference technophile; STABLER, K.Y.: Who's on first, what's on second: patterns of reference services in academic libraries; ANDERSON,B. u. S.T. HUANG: Impact of new technology on training paraprofessional staff; McCONNELL, J.C.: Technoloy and teaching in academia; COLLINS, K.L.K. u. S.N. TAKACS: Information technology and the teaching role of the college librarian; MILLER, J.P., J.M. RHOLES u. K. WIELHORSKI: Planning reference service points: a decision making model; ROCKMAN, I.F.: Teaching about the Internet: the formal course option; JACKSON-BROWN, G.: The academic librarian's new role as information provider; CIBBARELLI, P.R., E.H. GERTEL u. M. KRATZERT: Choosing among the options for patron access databases: print, online, CD-ROM, or locally mounted; SCHLOMAN, B.F.: Managing reference services in an electronic environment; BOBP, M.E., M. KRATZERT u. D. RICHEY: The emergence of systemwide electronic access to information sources: the experience of two California State University libraries; KLEINER, J.P.: The electronic library: the hub of the future's information networks
  11. Durrance, J.C.; Fisher, K.E.: Determining how libraries and librarians help (2003) 0.03
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  12. Bertot, J.C..; McClure, C.R.: Outcomes assessment in the networked environment : research questions, issues, considerations, and moving forward (2003) 0.03
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  13. Matylonek, J.C.; Ottow, C.; Reese, T.: Organizing ready reference and administrative information with the reference desk manager (2001) 0.03
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  14. Stalker, J.C.; Murfin, M.E.: Why reference librarians won't disappear : a study of success in identifying answering sources for reference questions (1996) 0.03
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  15. Fisher, K.E.; Durrance, J.C.; Hinton, M.B.: Information grounds and the use of need-based services by immigrants in Queens, New York: : a context-based, outcome evaluation approach (2004) 0.03
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  16. Pettigrew, K.E.; Durrance, J.C.; Unruh, K.T.: Facilitating community information seeking using the Internet : findings from three public library-community network systems (2002) 0.03
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  17. Metz, A.: Community service : a bibliography (1996) 0.02
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    Date
    17.10.1996 14:22:33
  18. Information brokers and reference services (1989) 0.02
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    Series
    Reference librarian; no.22
  19. Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994) 0.02
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    Date
    27.12.2015 18:22:38
  20. Curzon, S.C.: Managing the interview (1995) 0.02
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    Footnote
    Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)

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