Search (110 results, page 1 of 6)

  • × theme_ss:"Informationsdienstleistungen"
  • × year_i:[1980 TO 1990}
  1. Papendieck, A.: Organisation des Auskunftsdienstes in öffentlichen Bibliotheken (1982) 0.04 
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    Content
    Enthält folgende Lehreinheiten: LE1: Ziele und Aufgaben des Informationsdienstes - LE2: Die organisatorischen Voraussetzungen des Auskunftsdienstes - LE3: Funktionalität des Auskunftsdienstes in der Mittelstadtbibliothek - LE4: Funktionalität des Auskunftsdienstes in der Großstadtbibliothek - LE5: Auskunftsdienst in einer mehrgeschossigen Mittelstadtbibliothek - LE6: Auskunftsdienst in einer mehrgeschossigen Mittelstadtbibliothek
    Series
    Lehrbriefe Auskunftsdienst; 1) (Dbi-Materialien; 22
  2. Rienermann, A.: Aufstellung von Informationsbeständen : Analyse in- und ausländischer Fachbeiträge und deutscher Klassifikationen Öffentlicher Bibliotheken sowie Entwurf eines Aufstellungsschemas für Sachauskunftsmittel (1980) 0.02 
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  3. Mayerhöfer, J.: Informations- und Wissensvermittlung in Bibliotheken (1983) 0.02 
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    Source
    Bibliotheken bauen und führen. Eine internationale Festgabe für Franz Kroller zum 60. Geburtstag. Hrsg. von Sigrid Reinitzer
  4. Informationsdienste für Handel und Industrie / Information services for industry : Workshop Hatfield 1989. Arbeitspapiere (1989) 0.02 
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    Content
    Kapitel: (1) Die Zielgruppe und ihr Informationsbedarf // (2) Analyse der Dienstleistung // (3) Marketing für den Informationsdienst // (4) Praktische Anschauung // (5) Zusammenarbeit und Informationsverbünde // (6) Finanzierung und Kostenrechnung // (7) Management und Verwaltung
    Footnote
    Rez. in: ZfBB 38(1991) S.385-386 (J.Tehnzen). - Vgl. auch die Beiträge in: Aslib information 18(1990) no.4, S.119-125.
  5. Devant, R.: ¬Der Informationsdienst in den Öffentlichen Bibliotheken der Bundesrepublik Deutschland : Entwicklung und Stand (1986) 0.02 
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  6. Reckruth, C.: ¬Der Informationsdienst in Britischen Public Libraries : Entwicklung, Grundlagen und Formen (1982) 0.02 
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  7. Baader, P.: ¬Der Informationsdienst in Britischen Public Libraries : Entwicklung, Grundlagen und Formen (1982) 0.02 
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  8. Huthloff, C.-R.: Online-Informationsvermittlung und Auskunft (1987) 0.02 
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    Series
    Zeitschrift für Bibliothekswesen und Bibliographie: Sonderh.44
    Source
    Zur Internationalität wissenschaftlicher Bibliotheken: 76. Deutscher Bibliothekartag in Oldenburg 1986. Hrsg.: Y.A. Haase u.a
  9. Grüner, M.: Markt und Staat in der Fachinformation : welche Rolle werden sie in Zukunft spielen? (1985) 0.02 
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  10. Information und Dokumentation (IuD) (1986) 0.02 
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    Content
    Enthält die Beiträge: MANZ, W.: Information und Dokumentation (IuD): Grundsätze, Methoden, Geschichte und Organisation; DUGALL, B.: Bestandsverzeichnisse; ALLISCHEWSKI, H.: Bibliographien; BOHRMANN, H.: Dokumentation der Tagespresse; WEISKE, C.: Referatedienste; TANNHOF, W.: Current Contents; LAUX, W.: Dokumentationskarteien; BRAUN, T.: Zugriff auf Online-Informationsdienste; REIN, H.G.: Online-Recherchen in nicht-fachspezifischen Datenbanken: eine Übersicht; Gokl, R.: Die Einführung von Online-Recherchen in der Spezialbibliothek
    Editor
    Deutsches Bibliotheksinstitut in Zusammenarbeit mit der ASpB und der Sektion 5 des DBV
  11. Hitzeroth, C.: Benutzer- und problemgerechte Aufbereitung umfangreicher Rechercheergebnisse aus der Datenbank INFODATA im Informationszentrum für Informationswissenschaft und -praxis der Gesellschaft für Information und dokumentation mbH (GID-IZ), Frankfurt am Main (1983) 0.02 
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    Source
    5. Frühjahrstagung der DGD in Neu-Isenburg vom 26.-28. April 1983: Vorträge
  12. Böllmann, E.: Informationsvermittlung in Großbritannien (1986) 0.02 
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    Source
    Der österreichische Bibliothekartag 1984, Klagenfurt, 3.-8.9.1984, Vorträge und Kommissionssitzungen, Pre-Conference Seminar
  13. Wattendorf, B.: Neuerscheinungen "Allgemeiner Informationsmittel" des Jahres 1982 : Vergleichende Untersuchungen des Titelangebotes in der "Deutschen Bibliographie" (Wöchentliches Verzeichnis, Reihe A) und im "Informationsdienst" der Lektoratskooperation (1985) 0.02 
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  14. Umstätter, W.; Rehm, M.: Einführung in die Literaturdokumentation und Informationsvermittlung : Medizin - Biologie, Chemie - Physik (1981) 0.02 
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  15. Gloeckner-Rist, A.; Lehmler, W.; Wettler, M.: Endnutzerrecherchen in bibliographischen CD-ROM-Datenbanken (1989) 0.02 
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    Abstract
    In der Bibliothek der Universität Konstanz werden seit eineinhalb Jahren CD-ROM-Datenbanken für Endnutzerrecherchen angeboten. Der Benutzungsstatistik zufolge werden die CD-ROM-Datenbanken häufig verwendet, und die Benutzer sind mit den Ergebnissen ihrer Recherchen überwiegend zufrieden. Eien detaillierte Analyse der Protokolle von 52 recherchen zeigt jedoch, daß die Endnutzer Schwierigkeiten mit der Systembedienung haben und ihre Suchanfragen häufig unzulänglich formulieren. Konsequenzen für die Entwicklung von Schulungsprogrammen und für die Einbindung von CD-ROM-Datenbanken in das Informationsangebot wissenschaftlicher Bibliotheken werden aufgezeigt
  16. Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989) 0.02 
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    Abstract
    Considers the part played by nonverbal communication in a librarian's ability to develop expertise in the librarian-user interface of a reference work interview. Special attention is directed to gestures and facial expressions.
    Source
    Maktaba. 11(1989), no.1, S.19-22
  17. Informationsdienst an Öffentlichen Bibliotheken der Bundesrepublik Deutschland (1986) 0.01 
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    Content
    Enthält: Teil 1: Empfehlungen zur Organisation und zur Ausstattung // Teil 2: Auswahlliste zum Aufbau von Informationsbeständen sowie als Anlagen: 'Tätigkeiten im Auskunftsdienst' (=Arbeitshilfen zum Auskunftsdienst; 1) (8 S.); 'Auskunftsmittel: Charakterisierung und Typologie' (=Arbeitshilfen zum Auskunftsdienst; 2) (5 S.); 'Statistik im Auskunftsdienst' (=Arbeitshilfen zum Auskunftsdienst; 3) (3 S.)
    Footnote
    Aktualisierungen dazu in BuB für die folgenden ASB-Gruppen: A, G, E in BuB 40(1988) S.790-793 // H, K in: BuB 40(1988) S.991-992 // F, O in: BuB 41(1989) S.721-722 // R in: BuB 43(1991) S.82-88. - Neuausgabe des Teiles 2 als: 'Auswahlliste zum Auf- und Ausbau von Informationsbeständen in Öffenlichen Bibliotheken'. Berlin: Dbi 1993
  18. Oberhauser, O.: ¬Das Auskunftsinterview im Kontext des Online Information Retrieval : ein Überblick aus bibliothekarischer Sicht (1987) 0.01 
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    Abstract
    Nicht nur das traditionelle bibliothekarische Auskunftsinterview, sondern auch die Befragung bzw. Beratung, die im Zusammenhang mit der bibliothekarischen Dienstleistung des Online Information Retrieval zwischen Rechercheur und Endbenutzer abläuft, ist in der Literatur vielfach praxisbezogener, aber auch theoretischer Abhandlungen. Der gesamte Interviewprozeß läßt sich in 4 Phasen gliedern, deren zweite, das der Recherche vorausgehende 'Presearch-Interview' im engeren Sinn, für das Gelingen der Online-Suche besonders wichtig ist. Die dabei inhaltlich und formal wesentlichen Aspekte können in Form praktischer Gebrauchsanweisungen aufgelistet werden. Weiter sind Interview-Stil und -Verhalten von Bedeutung; auftretende Kommunikationsbarrieren können durch Einsatz nichtverbaler Kommunikationstechniken und einfühlsames Beraterverhalten überwunden werden. Eine neue Variante des Auskunftsinterviews ist das sog. 'Presearch-Counseling', das bei der Beratung von Bibliotheksbenutzern, die endbenutzergerechte Online-Retrievalsysteme verwenden, erforderlich sind
  19. Rauch, W.; Strauch, D.: Bildschirmtext: eine Einführung (1983) 0.01 
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    Abstract
    Dieser Aufsatz soll denjenigen lesern, die bisher noch wenig über Bildschirmtext wissen, einen kurzen Einblick geben. Dazu werden folgende 9 Fragen beantwortet: Was ist eigentlich Bildschirmtext? Worin bestehen die Möglichkeiten dieser Konfiguration? Welche Bedeutung hat Bildschirmtext als 'Neues Medium'? Wie gehen Benutzung und Input von Bildschirmtext praktisch vor sich? Welche verwandten Technologien gibt es? Wie ist der gegenwärtige Stand in der Bundesrepublik Deutschland? Was weiß man bisher über die Akzeptanz? Welche Entwicklungstendenzen zeichnen sich ab? und schließlich: welche Bedeutung hat Btx für Information und Dokumentation?
    Footnote
    In diesem Heft sind weitere Beiträge zum Thema Btx enthalten
  20. Klee, G.: Eindrücke vom Stand der Bürgerinformation in Schweden (1988) 0.01 
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    Abstract
    In der Bundesrepublik Deutschland haben die Bemühungen um eine effektive Bürgerinformation in den vergangenen Jahren an Qualität und Quantität deutlich zugenommen. Dennoch mangelt es zur Zeit noch an klaren Gestaltungskonzeptionen für eine umfassende Bereitstellung von Informationen für den Bürger. Aus diesem Grunde erscheint es interessant, einen Blick nach Schweden zu werfen, wo man bereits seit Beginn der siebziger Jahre Erfahrungen mit dem Ausbau des Bürgerservices - der Bürgerinformation - hat sammeln können. Der vorliegende Artikel skizziert einige der schwedischen Lösungsansätze auf zentralstaatlicher und kommunaler Ebene

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