-
Integrated information systems (1992)
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- COMPASS
- Management / Information / Use of / Computers
- Subject
- Management / Information / Use of / Computers
-
Johnston, S.: Training for the information economy : a study of the information culture of a graduate business school (1999)
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- Abstract
- As the corporate world becomes increasingly entwined with technological change and information systems, it is vital to examine the role of the information intermediary within such a context. The role of the trained information professional intermediary, whether a reference librarian, special librarian, on-line searcher or researcher, come under continual scrutiny as the corporate world undergoes radical transformation. This paper reports on a study which examines the role of the information professional within the library of a major academic business library. It has been observed that Wall Street functions almost entirely on information (Baldwin & Rice, 1997). Technology and the increasing need for a global perspective have challenged traditional corporate assumptions as the task of the contemporary business employee increasingly demands obtaining and working with information. In business environments, where the overriding goal is the economic progress of the company, information seeking must take place in rapidly changing, complex situations. The new business professional is not just someone familiar with the latest in management techniques. It is someone able to obtain, absorb and synthesize relevant information.
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
-
Wijnhoven. F.; Wognum, P.M.; Weg, R.L.W. van de: Knowledge ontology development (1996)
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- Abstract
- Knowledge-containing documents and data about knowledge have been handled in stable environments by bureaucratic systems using very stable knowledge ontologies. These systems, though not always very effective in such environments, will become highly ineffective in environments where knowledge has to be updated and replaced frequently. Moreover, organizations in such dynamic environments also use knowledge from extemal resources extensively. This makes the development of a stable ontology for knowledge storage and retrieval particularly complicated. This paper describes eight context classes of knowledge ontology development and explores elements of a method for ontology development. These classes are based an the differences in contexts defined along three dimensions: knowledge dynamics, complexity and social dispersion. Ontology development matches these contexts and ontology needs defined by (logical and social) structure and ontology maturity. The classification framework and methodology are applied to two cases. The first case illustrates a descriptive use of our framework to characterize ontology development in an academic environment. The second case illustrates a normative use of our framework. The method proposed seemed to be empirically valid and rich and be useful for detecting options for ontology improvement.
- Source
- Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
-
DeRoure, D.: ¬An open framework for collaborative distributed information management (1998)
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- Abstract
- The MEMOIR project supports researchers working with a vast quantity of distributed information, by assisting them in finding both relevant documents and researchers with related interests. It is an open architecture based on the existing Web infrastructure. Key to the architecture is the use of proxies: to support message routing for dynamic reconfiguration and extension of the system, to collect information about the trail of documents that a user visits, and to insert links on the fly. Presents the MEMOIR framework and its rationale, and discusses early experiences with the system
- Date
- 1. 8.1996 22:08:06
- Footnote
- Contribution to a special issue devoted to the Proceedings of the 7th International World Wide Web Conference, held 14-18 April 1998, Brisbane, Australia
-
Currie, W.L.: Organizational structure and the use of information technology : preliminary findings of a survey in the private and public sector (1996)
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- Abstract
- Examines several contextual factors relating to IT and organizational structure in private and public organizations. They include organization size; finance and accounting for IT; and management roles and responsibilities. A Questionnaire survey was sent to a random sample of public and private sector organizations ranging from local authorities, NHS trusts, banks, building societies and manufacturing firms. preliminary findings suggests that organizational restructuring is often implemented through ad hoc managerial strategies triggered by financial imparatives. Whilst IT plays a part in the restructuring process, complex environmental and internal influences on organization structure and IT make over generalizations highly problematic. This is irrespective of the sector in which the organization operates
- Date
- 22. 7.1996 19:46:16
- Source
- International journal of information management. 16(1996) no.1, S.51-64
-
Kirk, J.: Managers' use of information : a grounded theory approach (1997)
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- Abstract
- Reports results of a study of managers of organizations, to explore their understanding of information and the crucial value of information to their work roles. Describes and explains their actual use of information
- Source
- Information seeking in context: Proceedings of an International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 14-16 August 1996, Tampere, Finland. Ed.: P. Vakkari u.a
-
Webb, S.P.: Know how : the hidden information asset (1996)
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- Abstract
- Discusses the nature and use of individual knowledge and experience ('know how') as part of the corporate information resource. Looks at the reasons for taking a more formal approach to such information, drawing on author's research in British legal firms. Considers the impact of 'know how' systems on the future direction and style of library and information provision, and the role and responsibilities of LIS practitioners in their development, operation and use
-
Edwards, S.L.; Ewers, B.: Business information : five key findings of a survey (1998)
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- Abstract
- Reports 5 key results of a questionnaire survey comparing the use of internal and external information services by business persons in the City of Brisbane, Queensland. The 'Business information: an investigation of its sources and use survey' was undertaken on behalf of Queensland University of Technology Library's (QUT) Expert Information Service. The survey aimed to determine where and how business information is currently sourced, how often and why information is sought from any particular source and any problems users have in finding business information
-
Kelly, S.; Nicholas, D.: Is the business cybrarian a reality? : Internet use in business libraries (1996)
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- Abstract
- Presents the results of a survey of 36 banking and finance institutions in the UK on their information professionals' use of the Internet as a source of business information. The survey revealed that less than a third are currently using the Internet. Discusses the disadvantages and advantages of the Internet both as an information source and in terms of management. At the moment the Internet is a complementary information source although in the future it may become an entry-point to other information sources
-
Butcher, H.: Why don't managers use information? (1997)
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- Abstract
- Lack of use by managers of what are deemed to be valuable information sources is a cause of considerable worry to library and information (LIS) staff. Argues that problems of underutilization are more fundamental that user ignorance or stubbornness and that the LIS profession needs to provide itself with accurate, up to date, relevant and comprehensive information on managers in order to update and improve service provision to this sector
-
Haley, B.J.; Watson, H.J.: Using Lotus Notes in executive information systems (1996)
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- Abstract
- Describes the use of Lotus Notes groupware for executive information systems (EIS). Explains the functions that it offers and how they compensate for the weaknesses of existing EIS software. Reports on a survey of companies using Lotus Notes in EIS carries out in USA and Canada
-
Essers, J.; Schreinemakers, J.: Critical notes on the use of knowledge in knowledge management (1996)
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- Source
- Knowledge organization and change: Proceedings of the Fourth International ISKO Conference, 15-18 July 1996, Library of Congress, Washington, DC. Ed.: R. Green
-
Analytische Informationssysteme : Data Warehouse, On-Line Analytical Processing, Data Mining (1999)
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- Abstract
- Neben den operativen Informationssystemen, welche die Abwicklung des betrieblichen Tagesgeschäftes unterstützen, treten heute verstärkt Informationssysteme für analytische Aufgaben der Fach- und Führungskräfte in den Vordergrund. In fast allen Unternehmen werden derzeit Begriffe und Konzepte wie Data Warehouse, On-Line Analytical Processing und Data Mining diskutiert und die zugehörigen Produkte evaluiert. Vor diesem Hintergrund zielt der vorliegende Sammelband darauf ab, einen aktuellen Überblick über Technologien, Produkte und Trends zu bieten. Als Entscheidungsgrundlage für den Praktiker beim Aufbau und Einsatz derartiger analytischer Informationssysteme können die unterschiedlichen Beiträge aus Wirtschaft und Wissenschaft wertvolle Hilfestellung leisten.
- Content
- Grundlagen.- Data Warehouse.- On-line Analytical Processing.- Data Mining.- Betriebswirtschaftliche und strategische Aspekte.
-
Tolis, C.: Business modelling for understanding and change : a conceptual framework of model work (1996)
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- Abstract
- In companies, people often work together in order to understand and change the business. Some of this is explicitly considered development work, with a focus an working for tomorrow. A common element of much development work - whether implicit or explicit - is the use of various types of models. In model work, there are a number of differences that affect the process and outcome of co-operative development work. Drawing an theories of signs, learning, and knowledge, this paper develops a conceptual framework of model work. The framework examines differences and alternatives within three areas: models, activities, and basic assumptions. Recognition and exploration of a larger part of the framework are suggested as important means to utilising the differences to facilitate understanding and change within the company.
- Source
- Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
-
Court, A.W.: ¬The relationship between information and personal knowledge in new product development (1997)
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- Abstract
- Discusses the relationship between information, knowledge and memory in order to establish a set of definitions and meanings of these terms. Discusses the importance of communication within this process. Establishes how engineering designers use their personal knowledge and in particular, their memory whilst undertaking a variety of design tasks. Based on 20 empirical case studies of engineering designers working within their normal design environment. Presents issues for future research
- Source
- International journal of information management. 17(1997) no.2, S.123-138
-
Doyle, D.; Toit, A. du: Knowledge management in a law firm (1998)
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- Abstract
- Concentrates on the use of Intranet technology to further the goals and ideals og knowledge management in a law firm. Emphasises the need for research on the implementation of corporate Intranets and defines concepts commonly used when dealing with knowledge management and collaborative technology. discusses the benefits and disadvantages of proprietary collaborative technology and the potential of Intranets to enable enterprise-wide transformation
-
Glynn, K.; Koenig, M.E.D.: Small business and information technology (1995)
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- Abstract
- State of the art reviews coveruing a range of topics relating to small business information work, including: the relationship between small businesses and information sources and providers available to them; the use of information by small businesses; the state of the information technology adoption process by small businesses; and changes in small business information use. Concludes with a discussion about future research in the field and includes hypotheses about the impact of information access and technology on small businesses. Pays particular attention to the likely changes that are likely to take place in the small business environment, involving: telecommuting; and the electronic delivery of customized, timely environmental scanning information that will permit small businesses to function like big businesses. Decries the absence of effective links between small businesses and the information brokering world but sees small businesses taking advantage of some of the new lower cost online services that are being offered through the Internet
- Source
- Annual review of information science and technology. 30(1995), S.251-280
-
Analytische Informationssysteme : Data Warehouse, On-Line Analytical Processing, Data Mining (1998)
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- Abstract
- Neben den operativen Informationssystemen treten heute verstärkt Informationssysteme für die analytischen Aufgaben der Fach- und Führungskräfte in den Vordergrund. In fast allen Unternehmen werden derzeit Begriffe und Konzepte wie Data Warehouse, On-Line Analytical Processing und Data Mining diskutiert und die zugehörigen Produkte evaluiert. Vor diesem Hintergrund zielt der vorliegende Sammelband darauf, einen aktuellen Überblick über Technologien, Produkte und Trends zu bieten. Als Entscheidungsgrundlage für den Praktiker beim Aufbau und Einsatz derartiger analytischer Informationssysteme können die unterschiedlichen Beiträge aus Wirtschaft und Wissenschaft wertvolle Hilfestellung leisten
-
Budzik, J.; Hammond, K.: Q&A: a system for the capture, organization and reuse of expertise (1999)
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- Abstract
- It is a time-consuming and difficult task for an individual, a group, or an organization to systematically express and organize their expertise so it can be captured and reused. Yet the expertise of individuals within an organization is perhaps its most valuable resource. Q&A attempts to address this tension by providing an environment in which textual representations of expertise are captured as a byproduct of using the system as a semiautomatic question answering intermediary. Q&A mediates interactions between an expert and a question-asking user. It uses its experience referring questions to expert users to answer new questions by retrieving previously answered ones. If a user's question is not found within the collection of previously answered questions, Q&A suggests the set of experts who are most likely to be able to answer the question. The system then gives the user the option of passing a question along to one or more of these experts. When an expert answers a user's question, the resulting question answer pair is captured and indexed under a topic of the expert's choice for later use, and the answer is sent to the user. Unlike previous work on question-answering systems of this sort, Q&A does not assume a fixed hierarchy of topics. Rather, experts build the hierarchy themselves, as their corpus of questions grows. One of the main contributions of this work is a set of techniques for managing the emerging organization of textual representations of expertise over time by mediating the negotiation of shared representations among multiple experts
- Series
- Proceedings of the American Society for Information Science; vol.36
- Source
- Knowledge: creation, organization and use. Proceedings of the 62nd Annual Meeting of the American Society for Information Science, 31.10.-4.11.1999. Ed.: L. Woods
-
Auer, T.; Ruohonen, M.: Analyzing the quality of information system use and management in the organizational context : experiences from 2 cases (1997)
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- Abstract
- A conceptual framework for an holistic but systematic view of the complex nature of information systems utilization is needed. Sets out the information systems related organization maturity concept which concentrates on the quality of information systems utilization and its development in user-organizations from 3 perspectives: management, information systems usage and information technology. Presents the conceptual framework and tests it in 2 longitudinal mini-cases. Reports experiences and research findings and addresses future research needs
