-
International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001)
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- Date
- 25. 3.2003 13:22:23
-
¬The reference assessment manual (1995)
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- Editor
- Evaluation of Reference and Adult Services Committee Management and Operation of Public Services Section, Reference and Adult Services Division
- Footnote
- Rez. in: College and research libraries. 57(1996) no.3, S.307-308 (M. Crist); Journal of academic librarianship 22(1996) no.4, S.314 (D. Ettinger)
-
Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
-
Total quality management in information services (1995)
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- Abstract
- Discusses management practices in the information environment: defining quality management; initiating quality management programmes; improving customer care practices; the route to continuous improvement in information services; building trust and teamwork; senior management's role in the total quality plan; and developing and implementing the quality management plan. Includes the George Westinghouse total quality achievement qward evaluation criteria rating system
- Series
- The information services management series; 4
- Theme
- Information Resources Management
-
Reference services : administration and management (1982)
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-
Finance, budget, and management for reference services (1989)
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-
Web services from special libraries (1997)
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- Abstract
- 2 articles detailing how library management systems have been used in special libraries to launch WWW catalogue services
-
Research in reference effectiveness : proceedings of a preconference sponsored by the Research and Statistics Committee, Management and Operation of Public Services Section, Reference and Adult Services Division, American Library Association, San Francisco, California, June 26, 1992 (1993)
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- Imprint
- Reference and Adult Services Division, ALA : Chicago
-
Information management for information services - economic challenge for the '90s : Proceedings of a Workshop for Participants from Countries in Central and Eastern Europe and Developing Countries, Berlin, 13.-19. Oct. 1991 (1992)
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- Content
- Enthält folgende Beiträge: STROETMANN, K.: Information management for the 90's: a conceptual framework; RÜCKL, S.: Challenges in the information age; TUDOR-SILOVIC, N.: From information management to social intelligence; TEVELI, J.: Marketing and cooperation of a group of libraries; AMLINSKI, L. u. H. VOIGT: Information management in libraries - aspects and perspectives; AFRE, S.A.: Library cooperation in the Ashanti region of Ghana; AGAJA, J.A.: Regional cooperation for the improvement of information services; GRAUMANN, S.: Information services as a profit centre in a company of the service industry; FREYTAG, J.: Data privacy, freedom of information, free access to information; Goedegebuure, B.: FID - it's role, activities and objectives in international cooperation; SCHWUCHOW, W.: Fundamental questions of financing and pricing information services; LUX, C.: To charge or not to charge for library services; SMETáCEK, V.: Current issues of financing and pricing information services in CSFR
- Theme
- Information Resources Management
-
Coding and classification in the human services (1996)
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- Abstract
- Theme issue on coding and classification in the human services. Coding and classification has become an increasingly important issue in the information management of human services due to recent social policy developments and the use of information technology. Contributions examine coding and classification systems from the policy, development and implementation perspective
- Source
- New technology in the human services. 9(1996) no.3, S.1-36
-
Information for industry : twenty-one years of the Library Association Industrial Group (1991)
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- Abstract
- Papers include: management of corporate knowledge, the enforced reorganization of industrial libraries, networking and cooperation, fee-based information services, information systems for the end user, copyright, marketing public sector business information, the British Library business information services and the provision of business information in Scotland
-
Outsourcing cataloging, authority work, and physical processing : a checklist of considerations (1995)
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- Footnote
- Rez. in: Collection management 20(1996) nos.3/4, S.213-215 (S. McCaslin)
- Source
- Commercial Technical Services Committee, Association for Library Collections abd Technical Services
-
Information retrieval : a health care perspective (1995)
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- Footnote
- Rez. in: Information processing and management. 33(1997) no.1, S.123-124 (M.E. Frisse); Medical reference services quarterly. 16(1997) no.1, S.98-99 (S.E. Whitehead)
-
Quality management and benchmarking in the information sector : results of recent research (1997)
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- Abstract
- Presents a state of the art review of quality management and benchmarking, in the form of total quality management or the less holistic quality assurance, in the UK followed by extensive reports of 4 research projects focusing on particular parts of the information sector. The studies complement one another by taking contrasting approaches to the topic of quality management in library and information services
-
Analyses of bibliographies (1973)
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- Content
- SIMON, H.R.: Introduction: why analyze bibliographies?; MARTYN, J.: Secondary services and the rising tide of paper; BROOKES, B.C.: Numerical methods of bibliographic analysis; THOMPSON, L.S.: The humanities: a state of the art report; BOTTLE, R.T.: Information obtainable from analyses of scientific bibliographies; SIMON, H.R.: Outlook: the analyses of bibliographies in the future
- Source
- Library trends. 22(1973), no.1
-
¬The EmbARK programme (1994)
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- Abstract
- Part of a special issue devoted to papers read at the Electronic Imaging and Visual Arts conference held at the National Gallery, London in Jul 94. 3 articles dealing with EmbARK, an image database application designed to handle collections management for museums, educational institutions, businesses and individuals
- Source
- Information services and use. 14(1994) no.3, S.141-160
-
Business information in the Intranet age (1996)
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- Date
- 22. 2.1997 19:42:34
- Theme
- Information Resources Management
-
Handbook on electronic commerce (2000)
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- Abstract
- The world is undergoing a revolution to a digital economy, with pronounced implications for corporate strategy, marketing, operations, information systems, customer services, global supply-chain management, and product distribution. This handbook examines the aspects of electronic commerce (e-commerce), including electronic storefront, on-line business, consumer interface, business-to-business networking, digital payment, legal issues, information product development, and electronic business models
- Theme
- Information Resources Management
-
Information and management : utilization of technology - structural and cultural impact (1998)
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- Date
- 7. 7.1999 12:22:42
- Theme
- Information Resources Management
-
Information systems outsourcing in theory and practice (1995)
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- Date
- 22. 7.1996 10:51:56
- Theme
- Information Resources Management
