-
Adams, V.M.: Concepts in end-user training : how to convert end users into effective searchers (1997)
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- Abstract
- Provides guidelines for information professionals running end user search programmes. Covers: the reference interview, evaluation of information sources (purpose, authprity, scope and proposed audience), user aids giving information on access, electronic database procedures, standards, electronic search strategies (logical connectors, proximity connections, limiting searches), and the role of the information centre in supporting end users
-
Limberg, L.: Three conceptions of information seeking and use (1999)
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- Abstract
- This study grew out of a need for better research based understanding of information seeking and use in a specific context. Several researchers in library and information studies (LIS) pointed out the predominance of research on information needs and information seeking and expressed a need for the study of information use (i.a. Kuhlthau 1993; Vakkari 1997; Wilson 1981). The role of context for information seeking behaviour has been stressed (i.a. Dervin 1997; Wilson 1981, 1994). The complex process of information seeking and use in learning contexts needs further exploration, according to i.a. Kuhlthau (1993). My research project investigated how students used information and what they learnt from the information they retrieved and used for an assignment. The aim of the project was to study information seeking through an explorative investigation of the interaction between information seeking and use and learning outcomes.
- Date
- 22. 3.2002 9:53:10
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen
-
Whitmire, E.: Undergraduates' information seeking behavior : the role of epistemological development theories and models (1999)
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- Abstract
- Researchers in the discipline of Higher Education have examined philosophical and psychological literature to develop epistemological development theories and models. They are primarily interested in understanding: "how individuals come to know, the theories and beliefs they hold about knowing, and the manner in which such epistemological premises are a part of and an influence on the cognitive processes of thinking and reasoning" (Hofer & Pintrinch, 1997). I propose to develop a theoretical framework for undergraduates' information seeking behavior based upon the insights into their knowledge construction offered through these models and theories of epistemological development. Epistemology is defined as "the philosophical study of the nature, sources, and limits of knowledge' (Moser, Mulder, & Trout, 1998). I will focus my paper on four major theories and models of undergraduates' epistemological development. I will present a new model of information seeking behavior incorporating these theories and models about how undergraduates construct knowledge and the consequent influence on their information seeking behavior
- Imprint
- Medford, NJ : Information Today
- Series
- Proceedings of the American Society for Information Science; vol.36
- Source
- Knowledge: creation, organization and use. Proceedings of the 62nd Annual Meeting of the American Society for Information Science, 31.10.-4.11.1999. Ed.: L. Woods
-
Byström, K.: Information seekers in context : an analysis of the 'doer' in INSU studies (1999)
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- Abstract
- In information needs, seeking and use (INSU) research, individuals have most commonly been perceived as users (e.g., Kuhlthau, 1991; Dervin & Nilan, 1986; Dervin, 1989; Belkin, 1980). The concept user originates from the user of libraries and other information services and information systems. Over the years the scope of the concept has become wider and it is nowadays often understood in the sense of seekers of information (e.g., Wilson, 1981; Marchionini, 1995) and users of information (e.g., Streatfield, 1983). Nevertheless, the concept has remained ambiguous by being on the one hand universal and on the other hand extremely specific. The purpose of this paper is to map and evaluate views on people whose information behaviour has been in one way or another the core of our research area. The goal is to shed some light on various relationships between the different aspects of doers in INSU studies. The paper is inspired by Dervin's (1997) analysis of context where she identified among other themes the nature of subject by contrasting a `transcendental individual' with a `decentered subject', and Talja's (1997) presentation about constituting `information' and `user' from the discourse analytic viewpoint as opposed to the cognitive viewpoint. Instead of the metatheoretical approach applied by Dervin and Talja, a more concrete approach is valid in the present analysis where no direct arguments for or against the underlying metatheories are itemised. The focus is on doers in INSU studies leaving other, even closely-related concepts (i.e., information, information seeking, knowledge etc.), outside the scope of the paper.
- Date
- 22. 3.2002 9:55:52
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen
-
Keane, D.: ¬The information behaviour of senior executives (1999)
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- Abstract
- For senior executives, the ability to work with large quantities of information - sorting the wheat from the chaff- has long been recognised as a key determinant of achievement. What an executive believes to be important information can have a significant influence on what they think and how they think about it. Senior executives, because of their critical leadership role, are challenged in their daily lives to develop effective ways of acquiring, using and sharing important information. Some executives are undoubtedly better than others in how they handle such information and there is a high level of interest in identifying those information behavior characteristics that lead to executive excellence (Davenport & Prusak, 1998). Because of their position within organizations, CEOs - those senior executives who have overall responsibility for the management of the organization or business unit - are particularly concerned with enhancing their information behavior. CEOs have the task of managing the organization so that it achieves its strategic goals and objectives. And a critical part of this task is becoming highly effective in managing a wide range of information and in developing skills of influence and decision making. It is therefore important for us to understand how senior executives handle information on a day-to-day basis. What information do they consider important? And why? Several studies have sought to address these questions with varying degrees of success. Some have set out to better understand what type of information senior executives need (McLeod & Jones, 1987) while other studies have attempted to provide a comprehensive theoretical base for executive work (Mintzberg, 1968; 1973; 1975). Yet other work has tried to devise various tools and methodologies for eliciting the unique information requirements of individual executives (Rockart, 1979).
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
- Theme
- Information Resources Management
-
Chen, S.Y.; Ford, N.J.: Modelling user navigation behaviours in a hypermedia-based learning system : an individual differences approach (1998)
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- Abstract
- The rapid evolution of hypermedia technology makes it possible to access an immense volume of information in an educational setting. This research examines the relationship between individual differences (in particular, cognitive styles) and navigation strategies using a WWW-based hyper-media learning system. The hypermedia learning system was used at Sheffield University's Department of Information Studies. 20 Master students were pre-tested for their cognitive styles. Dependent variables included navigation patterns, selection of navigation tools, and reactions to the hypermedia system. the results indicated that students with differing cognitive styles and individual characteristics selected different access facilities and applied different navigation patterns. The implication of these findings and the role of individual differences in designing hypermedia-based learning systems are discussed
- Source
- Knowledge organization. 25(1998) no.3, S.67-78
-
Toms, E.G.: What motivates the browser? (1999)
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- Abstract
- Browsing is considered to be unstructured and human-driven, although not a cognitively intensive process. It is conducted using systems that facilitate considerable user-system interactivity. Cued by the content, people immerse themselves in a topic of interest and meander from topic to topic while concurrently recognising interesting and informative information en route. They seem to seek and gather information in a purposeless, illogical and indiscriminate manner. Typical examples of these ostensibly random acts are scanning a non-fiction book, examining the morning newspaper, perusing the contents of a business report and scavenging the World Wide Web. Often the result is the acquisition of new information, the rejection or confirmation of an idea, or the genesis of new, perhaps not-wholly-formed thoughts about a topic. Noteworthy about this approach is that people explore information without having consciously structured queries or explicit goals. This form of passive information interaction behaviour is defined as acquiring and gathering information while scanning an information space without a specific goal in mind (Waterworth & Chignell, 1991; Toms, 1997), and for the purposes of this study, is called browsing. Traditionally, browsing is thought of in two ways: as a physical process - the action taken when one scans a list, a document, or a set of linked information nodes (e.g., Fox & Palay, 1979; Thompson & Croft, 1989; Ellis, 1989), and as a conceptual process, information seeking when the goal is ill-defined (e.g., Cove & Walsh, 1987). Browsing is also combined with searching in an integrated information-seeking process for retrieving information (e.g., Ellis, 1989; Belkin, Marchetti & Cool, 1993; Marchionini, 1995; Chang, 1995). Each of these cases focuses primarily on seeking information when the objective ranges from fuzzy to explicit.
- Date
- 22. 3.2002 9:44:47
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
-
Hsieh-Yee, I.: Search tactics of Web users in searching for texts, graphics, known items and subjects : a search simulation study (1998)
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- Abstract
- Reports on a study of the search tactics used in searching the WWW and in dealing with difficulties such as too many postings and no relevant postings. Describes how the study was carried out, the analytical techniques used in it, and the results. Notes that with regard to tactics used to address search difficulties, no differences were found between searchers for texts and those for graphic information, and between those for known items and subject searches. Comments on the similarities and differences between the tactics used and and those used in online searching, including online catalogue searching
- Date
- 25.12.1998 19:22:31
- Footnote
- Part of an issue devoted to electronic resources and their use in libraries, from the viewpoint of reference services, with an emphasis on the Internet and Geographic Information Systems
-
Ennis, M.; Sutcliffe, A.G.; Watkinson, S.J.: Towards a predictive model of information seeking : empirical studies of end-user-searching (1999)
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- Abstract
- Previous empirical studies of searcher behaviour have drawn attention to a wide variety of factors that affect performance; for instance, the display of retrieved results can alter search strategies (Allen 1991, 1994), the information need type influences search behaviour, (Elkerton et al 1984, Marchionini 1995); while the task complexity, reflected in the information need can affect user's search behaviour (Large et al 1994). Furthermore, information source selection (Bassilli 1977), and the user's model of the system and domain impact on the search process (Michel 1994); while motivation (Solomon 1993, Jacobsen et al 1992) and the importance of the information need (Wendt 1969) also influence search duration and the effort a user will employ. Rouse and Rouse (1984) in a review of empirical studies, summarise a wide variety of variables that can effect searching behaviour, including payoff, costs of searching, resource available, amount of information sought, characteristics of the data and conflicts between documents. It appears that user behaviour is inconsistent in the search strategies adopted even for the same search need and system (Davidson 1977, Iivonen 1995). Theories of searcher behaviour have been proposed that provide explanations of aspects of end-user behaviour, such as the evolution of the user's information need and the problems of articulating a query, [Bates (1979, 1989), Markey and Atherton 1978], effective search strategies in browsing and goal directed searches [Marchionini 1995, Belkin (1987, 1993)], the linguistic problem of matching search terms with indexing terms or content of target documents through an expert intermediary (Ingwersen 1982) or cognitive aspects of IR (Kulthau 1984, Ingwersen 1996).
- Date
- 22. 3.2002 9:54:13
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen
-
Wilson, T.D.: Models in information behaviour research (1999)
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- Abstract
- This paper presents an outline of models of information seeking and other aspects of information behaviour, showing the relationship between communication and information behaviour in general with information seeking and information searching in information retrieval systems. It is suggested that these models address issues at various levels of information behaviour and that they can be related by envisaging a 'nesting' of models. It is also suggested that, within both information seeking research and information searching research, alternative models address similar issues in related ways and that the models are complementary rather than conflicting. Finally, an alternative, problem-solving model is presented, which, it is suggested, provides a basis for relating the models in appropriate research strategies.
-
Spink, A.; Goodrum, A.; Robins, D.: Elicitation behavior during mediated information retrieval (1998)
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- Abstract
- Considers what elicitation or requests for information search intermediaries make of users with information requests during an information retrieval interaction - including prior to and during an information retrieval interaction - and for what purpose. Reports a study of elicitations during 40 mediated information retrieval interactions. Identifies a total of 1.557 search intermediary elicitations within 15 purpose categories. The elicitation purposes of search intermediaries included requests for information on search terms and strategies, database selection, search procedures, system's outputs and relevance of retrieved items, and users' knowledge and previous information seeking. Investigates the transition sequences from 1 type of search intermediary elicitation to another. Compares these findings with results from a study of end user questions
- Source
- Information processing and management. 34(1998) nos.2/3, S.257-273
-
Dervin, G.: On studying information seeking methodologically : the implications of connecting metatheory to method (1999)
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- Source
- Information processing and management. 35(1999) no.6, S.727-750
-
Wilson, T.D.: Exploring models of information behaviour : the 'uncertainty' project (1999)
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- Abstract
- My original intention in this Keynote Paper was to talk about models of information behaviour, and I shall do that to some extent. However, both Carol Kuhlthau and Amanda Spink address this general conceptual level of research into information-seeking behaviour and I thought it would more appropriate to present my current research.
- Content
- Enthält Grafik des Schalen-Modells: Information searching behaviour < Information seeking behaviour < Information behaviour
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen
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Vakkari, P.: Task complexity, information types, search strategies and relevance : integrating studies on information retrieval and seeking (1999)
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- Abstract
- Research in information science aims to comprehend the facilitation of access to information for supporting purposeful action. The major themes to be addressed have been how information is organized for access, how it is retrieved from storage, and how it is sought out and used for various purposes. Two central research areas in the field are information retrieval (IR) and information seeking (IS) (Vakkari & Rochester, 1998). Although intuitively the fields seem to be overlapping, their research communities have been active in their own enclosures. Few researchers have visited the neighboring side. However, there are researchers (Bates, 1989; Belkin & Vickery, 1986; Belkin, 1993; Ellis, 1989; Ingwersen, 1992, 1996; Järvelin 1987; Kuhlthau, 1993; Marchionini, 1995; Saracevic & Kantor, 1988) who have stressed the need to connect results from both research traditions. IR can be seen as a part of a broader process of information seeking. By IS is understood a process of searching, obtaining and using information for a purpose (e.g., form a solution for a task) when a person does not have sufficient prior knowledge. By 1R is understood the use of an information system for obtaining relevant information for a purpose (e.g., a task). This implies that information systems are a specific means among other sources and channels for obtaining information.
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen
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Spink, A.: Towards a theoretical framework for information retrieval in an information seeking context (1999)
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- Abstract
- This paper presents the initial stages of the development of a three-dimensional model as a theoretical framework for conceptualizing and exploring interactive information retrieval (IR) with an information seeking context. The model, displayed in Figure 1, includes a Plane of Judgment within a Plane of Interaction within a Plane of Time. The Plane of Judgment includes levels and regions of relevance judgments, and other user judgments during interactive IR, e.g., magnitude or strategy feedback, tactics, search strategies, or search terms. The Plane of Judgment exists within a Plane of Interaction. The Plane of Interaction consists of interactive IR models, including Ingwersen (1992, 1996), Belkin, Cool, Stein and Theil (1995), and Saracevic (1996b, 1997). The Plane of Interaction includes movement or shifts within interactions or search episodes, e.g., tactics, information problem, strategies, terms, feedback, goal states, or uncertainty. IR interactions that occur within a Plane of Interaction exist within a Plane of Time. The Plane of Time includes users' information seeking stages, represented in the model by Kuhlthau's Information Search Process Model (1993) and users' successive searches over time related to the same or evolving information problem (Spink, 1996). The three-dimensional model is a framework for the development of theoretical and empirical research to: 1. Integrate interactive IR research within information-seeking context 2. Explore users' interactive IR episodes within their changing information-seeking contexts 3. Examine relevance judgments within users' information seeking processes 4. Broaden relevance research to include the concurrent exploration of relevance judgment level, region and time
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen
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Chamis, A.Y.: Vocabulary control and search strategies in online searching (1991)
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- COMPASS
- Information retrieval
Information retrieval / Use of / On-line computers
- Series
- New directions in information management series; 27
- Subject
- Information retrieval
Information retrieval / Use of / On-line computers
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Kim, S.Y.: Search strategy, search tactics, moves (1995)
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- Abstract
- The terms search strategy, search tactics, and moves are used to refer to interaction between an information retrieval system and the user. Examines papers using search strategy, search tactics, moves and analyzes the meaning of these terms. Suggests the need to use strategy and moves in information seeking studies
- Source
- Library and information science. 1995, no.34, S.39-44
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Kuhlthau, C.C.: Investigating patterns in information seeking : concepts in context (1999)
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- Abstract
- This paper presents the initial stages of the development of a three-dimensional model as a theoretical framework for conceptualizing and exploring interactive information retrieval (IR) with an information seeking context. The model, displayed in Figure 1, includes a Plane of Judgment within a Plane of Interaction within a Plane of Time. The Plane of Judgment includes levels and regions of relevance judgments, and other user judgments during interactive IR, e.g., magnitude or strategy feedback, tactics, search strategies, or search terms. The Plane of Judgment exists within a Plane of Interaction. The Plane of Interaction consists of interactive IR models, including Ingwersen (1992, 1996), Belkin, Cool, Stein and Theil (1995), and Saracevic (1996b, 1997). The Plane of Interaction includes movement or shifts within interactions or search episodes, e.g., tactics, information problem, strategies, terms, feedback, goal states, or uncertainty. IR interactions that occur within a Plane of Interaction exist within a Plane of Time. The Plane of Time includes users' information seeking stages, represented in the model by Kuhlthau's Information Search Process Model (1993) and users' successive searches over time related to the same or evolving information problem (Spink, 1996). The three-dimensional model is a framework for the development of theoretical and empirical research to: 1. Integrate interactive IR research within information-seeking context 2. Explore users' interactive IR episodes within their changing information-seeking contexts 3. Examine relevance judgments within users' information seeking processes 4. Broaden relevance research to include the concurrent exploration of relevance judgment level, region and time
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen
-
Cole, C.; Kennedy, L.; Carter, S.: ¬The optimization of online searches through the labelling of a dynamic, situation-dependent information need : the reference interview and online searching for undergraduates doing a social-science assignment (1996)
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- Abstract
- Proposes a reference interview strategy that will allow the reference librarian to: efficiently assess the information need of undergraduates undertaking a social science assignment, label the information need, and assign the most appropriate online search strategy to satisfy this need
- Source
- Information processing and management. 32(1996) no.6, S.709-717
-
Ury, C.J.; Johnson, C.V.; Meldrem, J.A.: Teaching a heuristic approach to information retrieval (1997)
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- Abstract
- To become lifelong learners, students must acquire information retrieval skills for future as well as current information needs. Describes how the library use instruction programme at Northwest Missouri State University incorporates a heuristic model in which students continually evaluate and refine their information seeking practices while progressing through all levels of courses in diverse disciplines. Collegial partnerships with departmental faculty and ongoing instructional assessment are essential to the success of the programme
