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Rowlands, I.; Nicholas, D.; Williams, P.; Huntington, P.; Fieldhouse, M.; Gunter, B.; Withey, R.; Jamali, H.R.; Dobrowolski, T.; Tenopir, C.: ¬The Google generation : the information behaviour of the researcher of the future (2008)
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- Abstract
- Purpose - This article is an edited version of a report commissioned by the British Library and JISC to identify how the specialist researchers of the future (those born after 1993) are likely to access and interact with digital resources in five to ten years' time. The purpose is to investigate the impact of digital transition on the information behaviour of the Google Generation and to guide library and information services to anticipate and react to any new or emerging behaviours in the most effective way. Design/methodology/approach - The study was virtually longitudinal and is based on a number of extensive reviews of related literature, survey data mining and a deep log analysis of a British Library and a JISC web site intended for younger people. Findings - The study shows that much of the impact of ICTs on the young has been overestimated. The study claims that although young people demonstrate an apparent ease and familiarity with computers, they rely heavily on search engines, view rather than read and do not possess the critical and analytical skills to assess the information that they find on the web. Originality/value - The paper reports on a study that overturns the common assumption that the "Google generation" is the most web-literate.
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Tenopir, C.; Neufang, R.: ¬The impact of electronic reference on reference librarians (1992)
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Tenopir, C.: Electronic publishing : research issues for academic librarians and users (2003)
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- Abstract
- Increased reliance on electronic resources requires examination of the roles of librarians in several key ways. This paper addresses the need for further research into three important areas of electronic publishing. How is the change to digital information sources affecting the scholarly work of college and university students? Previous research shows that students rely on Web and online resources and ask for less help from librarians. We do not know, however, how these changes will affect the learning and scholarly work of college and university students. Research is also needed to determine how the differences between separate article and full journal databases affect the way research is done. What are the implications for scholarship of decisions being made about what publishers publish and what librarians purchase? Finally, are librarians--as intermediaries to the search process--still necessary in a digital age? Online systems are designed to be used independently but that may not always yield the best results.
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Tenopir, C.: Plagued by our own successes (1998)
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- Abstract
- Reports on a survey of electronic reference sources and their impact on the work of reference librarians. Reference librarians in university libraries in the Association of Research Libraries (ARL) in the USA were asked to comment on how the library's use of such sources has changed over the past 2 to 3 years and how the work of reference staff has changed. The themes highlighted by the survey include changes in user instructions; the impact of technology; the rising expectations of users; and 'technostress'
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Tenopir, C.: Electronic reference options : tracking the changes (1995)
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- Abstract
- Reports the results of a 1994 survey of the academic library memebers of the Association of Research Libraries, USA, to discover what types of electronic reference services they offer and how these services affect reference librarians' jobs and user and staff training. This survey was a follow up to an earlier survey in 1991
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Tenopir, C.: Common end user errors (1997)
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- Abstract
- Observes that whether in academic, special, or public libraries or on commercial online systems, CD-ROM, the online catalogue, or the Internet, certain end user errors crop up repeatedly. Details the main errors, which include input errors, errors arising from confusion in the face of different interfaces and screen designs, Boolean logic errors, term errors, conceptual errors, and errors due to the fact that users do not read instructions. Concludes that systems must solve the trivial errors automatically, but user instruction librarians must help solve the more complex problems
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Tenopir, C.: Online databases : taking online interaction for granted (1997)
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- Abstract
- Considers some of the human factors in online interaction and Internet use. Discusses the following: users' need for help from libraries and librarians, given the difficulties people continue to have in accessing and using networked information; the challenge of user demands for speedy delivery of information and documents; the trend towards 'humanizing the net' through chat rooms and social agent interfaces (such as Microsoft's Bob); and the problems for libraries of users using the Internet for trivial or pornographic purposes
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Tenopir, C.; Ennis, L.: ¬The digital reference work of academic libraries (1998)
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- Source
- Online. 22(1998) no.4, S.22-28
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Nicholas, D.; Huntington, P.; Jamali, H.R.; Rowlands, I.; Dobrowolski, T.; Tenopir, C.: Viewing and reading behaviour in a virtual environment : the full-text download and what can be read into it (2008)
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- Abstract
- Purpose - This article aims to focus on usage data in respect to full-text downloads of journal articles, which is considered an important usage (satisfaction) metric by librarians and publishers. The purpose is to evaluate the evidence regarding full-text viewing by pooling together data on the full-text viewing of tens of thousands of users studied as part of a number of investigations of e-journal databases conducted during the Virtual Scholar research programme. Design/methodology/approach - The paper reviews the web logs of a number of electronic journal libraries including OhioLINK and ScienceDirect using Deep Log Analysis, which is a more sophisticated form of transactional log analysis. The frequency, characteristics and diversity of full-text viewing are examined. The article also features an investigation into the time spent online viewing full-text articles in order to get a clearer understanding of the significance of full-text viewing, especially in regard to reading. Findings - The main findings are that there is a great deal of variety amongst scholars in their full-text viewing habits and that a large proportion of views are very cursory in nature, although there is survey evidence to suggest that reading goes on offline. Originality/value - This is the first time that full-text viewing evidence is studied on such a large scale.
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Tenopir, C.: Reference services from RLG (1995)
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- Date
- 25.11.1995 19:22:01
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Tenopir, C.: Integrating electronic reference (1995)
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- Date
- 25.11.1995 19:22:01
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Tenopir, C.; Neufang, R.: Electronic reference options : how they stack up in research libraries (1992)
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- Source
- Online. 16(1992) no.2, S.22-28
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Allard, S.; Levine, K.J.; Tenopir, C.: Design engineers and technical professionals at work : observing information usage in the workplace (2009)
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- Date
- 22. 3.2009 12:43:37
