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Pejtersen, A.M.: Design of a classification scheme for fiction based on an analysis of actual user-librarian communication, and use of the scheme for control of librarians' search strategies (1980)
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- Date
- 5. 8.2006 13:22:44
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Wilson, T.D.: Models in information behaviour research (1999)
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- Abstract
- This paper presents an outline of models of information seeking and other aspects of information behaviour, showing the relationship between communication and information behaviour in general with information seeking and information searching in information retrieval systems. It is suggested that these models address issues at various levels of information behaviour and that they can be related by envisaging a 'nesting' of models. It is also suggested that, within both information seeking research and information searching research, alternative models address similar issues in related ways and that the models are complementary rather than conflicting. Finally, an alternative, problem-solving model is presented, which, it is suggested, provides a basis for relating the models in appropriate research strategies.
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Rugg, G.; McGeorge, P.: Eliciting hierarchical knowledge structures : laddering (2002)
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- Abstract
- A frequent problem when dealing with system users or clients is clarifying what they want. Users may be doing things for reasons that are unclear, or may use terms that are vague, ambiguous, or subjective, making communication difficult. Laddering is a technique for eliciting information from people that is particularly useful for the sort of clarification described above. It can be used in several different and complementary ways; for instance, to elicit the respondent's goals, to elicit the respondent's categorization of an area, or to elicit explanations of terms used by the respondent. The technique is simple, quick, and efficient, and does not require anything more elaborate than paper and pen for recording the session. Laddering is widely used, though its simplicity means that it is usually used an an informal basis and has not received as much attention in the literature as more obviously complex methods such as repertory grids. It is also easy to automate, and automated versions can be used in a wide variety of contexts, ranging from query reformulation during online searching to full-scale elicitation tools.
-
Morse, P.M.: Search theory and browsing (1970)
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- Date
- 22. 5.2005 19:53:09
-
Vuong, T.; Saastamoinen, M.; Jacucci, G.; Ruotsalo, T.: Understanding user behavior in naturalistic information search tasks (2019)
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- Abstract
- Understanding users' search behavior has largely relied on the information available from search engine logs, which provide limited information about the contextual factors affecting users' behavior. Consequently, questions such as how users' intentions, task goals, and substances of the users' tasks affect search behavior, as well as what triggers information needs, remain largely unanswered. We report an experiment in which naturalistic information search behavior was captured by analyzing 24/7 continuous recordings of information on participants' computer screens. Written task diaries describing the participants' tasks were collected and used as real-life task contexts for further categorization. All search tasks were extracted and classified under various task categories according to users' intentions, task goals, and substances of the tasks. We investigated the effect of different task categories on three behavioral factors: search efforts, content-triggers, and application context. Our results suggest four findings: (i) Search activity is integrally associated with the users' creative processes. The content users have seen prior to searching more often triggers search, and is used as a query, within creative tasks. (ii) Searching within intellectual and creative tasks is more time-intensive, while search activity occurring as a part of daily routine tasks is associated with more frequent searching within a search task. (iii) Searching is more often induced from utility applications in tasks demanding a degree of intellectual effort. (iv) Users' leisure information-seeking activity is occurring inherently within social media services or comes from social communication platforms. The implications of our findings for information access and management systems are discussed.
-
Morse, P.M.: Browsing and search theory (1973)
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- Date
- 22. 5.2005 19:52:29
-
Branch, J.L.: Investigating the information-seeking process of adolescents : the value of using think alouds and think afters (2000)
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- Source
- Library and information science research. 22(2000) no.4, S.371-382
-
Hsieh-Yee, I.: Search tactics of Web users in searching for texts, graphics, known items and subjects : a search simulation study (1998)
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- Date
- 25.12.1998 19:22:31
-
Limberg, L.: Three conceptions of information seeking and use (1999)
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- Date
- 22. 3.2002 9:53:10
-
Lin, S.-j.; Belkin, N.: Validation of a model of information seeking over multiple search sessions (2005)
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- Date
- 10. 4.2005 14:52:22
-
Koopmans, N.I.: What's your question? : The need for research information from the perspective of different user groups (2002)
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- Date
- 2. 7.2005 12:22:50
-
Crestani, F.; Du, H.: Written versus spoken queries : a qualitative and quantitative comparative analysis (2006)
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- Date
- 5. 6.2006 11:22:23
-
Xu, Y.: ¬The dynamics of interactive information retrieval behavior : part I: an activity theory perspective (2007)
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- Date
- 27. 5.2007 13:55:22
-
Lee, S.-S.; Theng, Y.-L.; Goh, D.H.-L.: Creative information seeking : part II: empirical verification (2007)
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- Date
- 23.12.2007 12:22:16
-
Saastamoinen, M.; Järvelin, K.: Search task features in work tasks of varying types and complexity (2017)
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- Abstract
- Information searching in practice seldom is an end in itself. In work, work task (WT) performance forms the context, which information searching should serve. Therefore, information retrieval (IR) systems development/evaluation should take the WT context into account. The present paper analyzes how WT features: task complexity and task types, affect information searching in authentic work: the types of information needs, search processes, and search media. We collected data on 22 information professionals in authentic work situations in three organization types: city administration, universities, and companies. The data comprise 286 WTs and 420 search tasks (STs). The data include transaction logs, video recordings, daily questionnaires, interviews. and observation. The data were analyzed quantitatively. Even if the participants used a range of search media, most STs were simple throughout the data, and up to 42% of WTs did not include searching. WT's effects on STs are not straightforward: different WT types react differently to WT complexity. Due to the simplicity of authentic searching, the WT/ST types in interactive IR experiments should be reconsidered.
-
Byström, K.: Information seekers in context : an analysis of the 'doer' in INSU studies (1999)
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- Date
- 22. 3.2002 9:55:52
-
Vakkari, P.; Pennanen, M.; Serola, S.: Changes of search terms and tactics while writing a research proposal : a longitudinal case study (2003)
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- Abstract
- The study analyses how students' growing understanding of the topic and search experience were related to their choice of search tactics and terms while preparing a research proposal for a small empirical study. In addition to that, the findings of the study are used to test Vakkari's (2001) theory of task-based IR. The research subjects were 22 students of psychology attending a seminar for preparing the proposal. They made a search for their task in PsychINFO database at the beginning and end of the seminar. Data were collected in several ways. A pre- and post-search interview was conducted in both sessions. The students were asked to think aloud in the sessions. This was recorded as were the transaction logs. The results show that search experience was slightly related to the change of facets. Although the students' vocabulary of the topic grew generating an increased use of specific terms between the sessions, their use of search tactics and operators remained fairly constant. There was no correlation between the terms and tactics used and the total number of useful references found. By comparing these results with the findings of relevant earlier studies the conclusion was drawn that domain knowledge has an impact on searching assuming that users have a sufficient command of the system used. This implies that the tested theory of task-based IR is valid on condition that the searchers are experienced. It is suggested that the theory should be enriched by including search experience in its scope.
-
Mansourian, Y.: Contextual elements and conceptual components of information visibility on the web (2008)
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- Date
- 1. 1.2009 10:22:40
-
Aloteibi, S.; Sanderson, M.: Analyzing geographic query reformulation : an exploratory study (2014)
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- Date
- 26. 1.2014 18:48:22
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Monchaux, S.; Amadieu, F.; Chevalier, A.; Mariné, C.: Query strategies during information searching : effects of prior domain knowledge and complexity of the information problems to be solved (2015)
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- Date
- 25. 1.2016 18:46:22
