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  • × author_ss:"Borgman, C.L."
  1. Borgman, C.L.: ¬The invisible library : paradox of the global information infrastructure (2003) 0.06
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    Abstract
    Libraries are an essential component of a nation's information infrastructure, yet often they are invisible to their users and other stakeholders. In the context of this special issue, the paper presents four challenges faced by libraries and proposes research designs to address each of them. The four challenges involve: 1. invisible infrastructure, 2. content and collections, 3. preservation and access, and 4. institutional boundaries. I propose a mixture of research methods that includes surveys, case studies, documentary analyses, and policy analyses. Only with a better understanding of these challenges can libraries find their best fit in the information infrastructure of our networked world.
  2. Borgman, C.L.: Will the global information infrastructure be the library of the future? : Central and Eastern Europe as a case example (1996) 0.04
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    Abstract
    Addresses the technical and policy issues in the development of an international infrastructure for the flow of information by studying the emerging national information infrastructures in 6 post communist countries in Central and Eastern Europe. The study consisted of interviews with over 300 library managers, computing network administrators, government policy makers and other information professionals conducted in 1993 and 1994 in Croatia, the Czech Republic, Hungary, Poland, Slovakia and Slovenia, plus a 1994 mail survey of research libraries in these countries. After presenting the principles under which the G-7 leading industrialized countries have agreed to collaborate on constructing a Global Information Infrastructure (GII), presents examples from the survey on how the GII pronciples might be addressed. Results of the longitudinal study were reported at greater length in the Proceedings of the 58th Meeting of the ASIS, 1995, S.27-34
    Source
    IFLA journal. 22(1996) no.2, S.121-127
  3. Darch, P.T.; Sands, A.E.; Borgman, C.L.; Golshan, M.S.: Library cultures of data curation : adventures in astronomy (2020) 0.03
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    Abstract
    University libraries are partnering with disciplinary data producers to provide long-term digital curation of research data sets. Managing data set producer expectations and guiding future development of library services requires understanding the decisions libraries make about curatorial activities, why they make these decisions, and the effects on future data reuse. We present a study, comprising interviews (n = 43) and ethnographic observation, of two university libraries who partnered with the Sloan Digital Sky Survey (SDSS) collaboration to curate a significant astronomy data set. The two libraries made different choices of the materials to curate and associated services, which resulted in different reuse possibilities. Each of the libraries offered partial solutions to the SDSS leaders' objectives. The libraries' approaches to curation diverged due to contextual factors, notably the extant infrastructure at their disposal (including technical infrastructure, staff expertise, values and internal culture, and organizational structure). The Data Transfer Process case offers lessons in understanding how libraries choose curation paths and how these choices influence possibilities for data reuse. Outcomes may not match data producers' initial expectations but may create opportunities for reusing data in unexpected and beneficial ways.
  4. Borgman, C.L.: Big data, little data, no data : scholarship in the networked world (2015) 0.02
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    Abstract
    "Big Data" is on the covers of Science, Nature, the Economist, and Wired magazines, on the front pages of the Wall Street Journal and the New York Times. But despite the media hyperbole, as Christine Borgman points out in this examination of data and scholarly research, having the right data is usually better than having more data; little data can be just as valuable as big data. In many cases, there are no data -- because relevant data don't exist, cannot be found, or are not available. Moreover, data sharing is difficult, incentives to do so are minimal, and data practices vary widely across disciplines. Borgman, an often-cited authority on scholarly communication, argues that data have no value or meaning in isolation; they exist within a knowledge infrastructure -- an ecology of people, practices, technologies, institutions, material objects, and relationships. After laying out the premises of her investigation -- six "provocations" meant to inspire discussion about the uses of data in scholarship -- Borgman offers case studies of data practices in the sciences, the social sciences, and the humanities, and then considers the implications of her findings for scholarly practice and research policy. To manage and exploit data over the long term, Borgman argues, requires massive investment in knowledge infrastructures; at stake is the future of scholarship.
  5. Borgman, C.L.; Walter, V.A.; Rosenberg, J.: ¬The Science Library Catalog project : comparison of children's searching behaviour in hypertext and a keyword search system (1991) 0.01
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    Abstract
    Reports on a continuing project to study children's use of a graphically-based direct manipulation interface for science materials. The Science Library Catalogue (SLC), a component of project SEED, has been implemented in the libraries of 21 elementary schools in Los Angeles and will soon be implemented in a public library. The interface employs a hierarchical structure drawn from the DDC and implemented in HyperCard on the Macintosh. The study on the 2nd version of the interface indicates that children are able to use the Science Library Catalogue unaided, with reasonable success in finding items. Search success on the same topics on a Boolean command driven system was equivalent, but Boolean searches were faster. However, the Boolean system was more sensitive to differences in age, with 12-year-olds having significantly better success rates than 10-year-olds; and to search topic, with one set of questions being much easier to search than the other. On average, children liked the 2 systems about the same; the Boolean system was more attractive to certain age and gender combinations, while the Science Library Catalogue was more consistently liked across groups. results are compared to prior studies on the Science Library Catalogue and other online catalogues
  6. Borgman, C.L.: ¬The user's mental model of an information retrieval system : an experiment on a prototype online catalogue (1986) 0.01
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    Source
    International journal of man-machine studies. 24(1986), S.47-64
  7. Borgman, C.L.; Smart, L.J.; Millwood, K.A.; Finley, J.R.; Champeny, L.; Gilliland, A.J.; Leazer, G.H.: Comparing faculty information seeking in teaching and research : implications for the design of digital libraries (2005) 0.01
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    Abstract
    ADEPT is a 5-year project whose goals are to develop, deploy, and evaluate inquiry learning capabilities for the Alexandria Digital Library, an extant digital library of primary sources in geography. We interviewed nine geography faculty members who teach undergraduate courses about their information seeking for research and teaching and their use of information resources in teaching. These data were supplemented by interviews with four faculty members from another ADEPT study about the nature of knowledge in geography. Among our key findings are that geography faculty are more likely to encounter useful teaching resources while seeking research resources than vice versa, although the influence goes in both directions. Their greatest information needs are for research data, maps, and images. They desire better searching by concept or theme, in addition to searching by location and place name. They make extensive use of their own research resources in their teaching. Among the implications for functionality and architecture of geographic digital libraries for educational use are that personal digital libraries are essential, because individual faculty members have personalized approaches to selecting, collecting, and organizing teaching resources. Digital library services for research and teaching should include the ability to import content from common office software and to store content in standard formats that can be exported to other applications. Digital library services can facilitate sharing among faculty but cannot overcome barriers such as intellectual property rights, access to proprietary research data, or the desire of individuals to maintain control over their own resources. Faculty use of primary and secondary resources needs to be better understood if we are to design successful digital libraries for research and teaching.
    Date
    3. 6.2005 20:40:22
  8. Borgman, C.L.: Why are online catalogs still hard to use? (1996) 0.01
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    Abstract
    We return to arguments made 10 years ago that online catalogs are difficult to use because their design does not incorporate sufficient understanding of searching behavior. The earlier article examined studies of information retrieval system searching for their implications for online catalog design; this article examines the implications of card catalog design for online catalogs. With this analysis, we hope to contribute to a better understanding of user behavior and to lay to rest the card catalog design model for online catalogs. We discuss the problems with query matching systems, which were designed for skilled search intermediaries rather than end-users, and the knowledge and skills they require in the information-seeking process, illustrated with examples of searching card and online catalogs. Searching requires conceptual knowledge of the information retrieval process - translating an information need into a searchable query; semantic knowledge of how to implement a query in a given system - the how and when to use system features; and technical skills in executing the query - basic computing skills and the syntax of entering queries as specific search statements. In the short term, we can help make online catalogs easier to use through improved training and documentation that is based on information-seeking bahavior, with the caveat that good training is not a substitute for good system design. Our long term goal should be to design intuitive systems that require a minimum of instruction. Given the complexity of the information retrieval problem and the limited capabilities of today's systems, we are far from achieving that goal. If libraries are to provide primary information services for the networked world, they need to put research results on the information-seeking process into practice in designing the next generation of online public access information retrieval systems
  9. Borgman, C.L.: End user behavior on the Ohio State University Libraries' online catalog : a computer monitoring study (1983) 0.01
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  10. Borgman, C.L.: Why are online catalogs hard to use? : lessons learned from information-retrieval studies (1986) 0.01
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    Abstract
    Research in user behavior on online catalogs is in its early stages, but preliminary findings suggest that users encounter many of the same problems identified in behavioral studies of other types of bibliographic retrieval systems. Much can be learned from comparing the results of user behavior studies on these two types of systems. Research on user problems with both the mechanical aspects and the conceptual aspects of system use is reviewed, with the conclusion that more similiratiy exists across types of systems in conceptual than in mechanical problems. Also discussed are potential sources of the problems, due either to individual characteristics or to system variables. A series of research questions is proposed and a number of potential interim solutions ae suggested for alleviating some of the problems encountered by users of information systems
  11. Borgman, C.L.: What are Digital Libraries? : competing visions (1999) 0.01
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  12. Borgman, C.L.: Automation is the answer, but what is the question? : Progress and prospects for Central and Eastern European libraries (1996) 0.01
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    Abstract
    In the former Yugoslavia and Soviet Bloc countries of Central and Eastern Europe most information technology was unavailable, unaffordable or discouraged for forty years. These countries realise that they must improve their internal infrastructures if they are to become integral parts of the global information infrastructure. We report the results of a mail survey conducted in late 1994 and early 1995 of 70 research libraries in Croatia, Czech Republic, Hungary, Poland, Slovakia and Slovenia, building on the findings from interviews conducted with 300 persons in the region in 1993-1994. Results show that these libraries are acquiring automated processing systems, CD-ROM databases, and connections to computer networks at a rapid rate and that automation activity has increased substantially since 1989
  13. Meadow, C.T.; Cerny, B.A.; Borgman, C.L.; Case, D.O.: Online access to knowledge : system design (1989) 0.01
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  14. Borgman, C.L.; Hirsh, S.G.; Hiller, J.: Rethinking online monitoring methods for information retrieval systems : from search product to search process (1996) 0.01
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    Abstract
    Searching information retrieval systems is a highly interactive, iterative process that cannot be understood simply by comparing the output of a search session (the 'search product') to a query stated in advance. In this article, we examine evaluation goals and methods for studying information retrieval behavior, drawing examples from our own research and that of others. We limit our review to research that employs online monitoring, also known as transaction log analysis. Online monitoring is one of few methods that can capture detailed data on the search process at a reasonable cost; these data can be used to build quantitative models or to support qualitative interpretations of quatitative results. Monitoring is a data collection technique rather than a research design, and can be employed in experimental of field studies, whether alone or combined with other data collection methods. Based on the the research questions of interest, the researcher must determine what variables to collect from each data source, which to treat as independent varaibles to manipulate, and which to treat as dependent variables to observe effects. Studies of searching behavior often treat search task and searcher characteristics as independent variables and may manipulate other independent variables specific to the research questions addressed. Search outcomes, time, and search paths frequently are treated as dependent variables. We discuss each of these sets of variables, illustrating them with sample results from the literature and from our own research. Our examples are drawn from the Science Library Catalog project, a 7-year study of children's searching behavior on an experimental retrieval system. We close with a brief discussion of the implications of these results for the design of information retrieval systems
  15. Darch, P.T.; Sands, A.E.; Borgman, C.L.; Golshan, M.S.: Do the stars align? : Stakeholders and strategies in libraries' curation of an astronomy dataset (2021) 0.01
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    Abstract
    When developing university-based research data curation services, libraries face critical decisions around organization and sustainability that can affect dataset producers' satisfaction with these services. We present a study, involving interviews (n = 43) and ethnographic observation, of how two libraries partnered with the Sloan Digital Sky Survey (SDSS) to curate a significant astronomy dataset. Each library took different decisions: one library assigned activities to a unit specializing in digital curation, while the other distributed activities across its existing units. Neither approach proved a silver bullet. While library staff members felt the outcomes largely met their expectations, SDSS leaders expressed mixed opinions. We identify three factors that contributed to these differences in perspective: differing strategic motivations for undertaking this Data Transfer Process, SDSS leaders' misperceptions about libraries, and organizational mismatches. These factors contributed to four differences in perspective between SDSS leaders and library staff: provenance as technical information or as information about social context, dataset as a live research object or as a static object to be preserved, systems and services tailored to the dataset or easily adaptable to other datasets, and obstacles as setbacks or as opportunities. Only those differences that emerged when SDSS collaboration members and library staff communicated frequently were resolved.
  16. Borgman, C.L.: Multi-media, multi-cultural, and multi-lingual digital libraries : or how do we exchange data In 400 languages? (1997) 0.01
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    Abstract
    The Internet would not be very useful if communication were limited to textual exchanges between speakers of English located in the United States. Rather, its value lies in its ability to enable people from multiple nations, speaking multiple languages, to employ multiple media in interacting with each other. While computer networks broke through national boundaries long ago, they remain much more effective for textual communication than for exchanges of sound, images, or mixed media -- and more effective for communication in English than for exchanges in most other languages, much less interactions involving multiple languages. Supporting searching and display in multiple languages is an increasingly important issue for all digital libraries accessible on the Internet. Even if a digital library contains materials in only one language, the content needs to be searchable and displayable on computers in countries speaking other languages. We need to exchange data between digital libraries, whether in a single language or in multiple languages. Data exchanges may be large batch updates or interactive hyperlinks. In any of these cases, character sets must be represented in a consistent manner if exchanges are to succeed. Issues of interoperability, portability, and data exchange related to multi-lingual character sets have received surprisingly little attention in the digital library community or in discussions of standards for information infrastructure, except in Europe. The landmark collection of papers on Standards Policy for Information Infrastructure, for example, contains no discussion of multi-lingual issues except for a passing reference to the Unicode standard. The goal of this short essay is to draw attention to the multi-lingual issues involved in designing digital libraries accessible on the Internet. Many of the multi-lingual design issues parallel those of multi-media digital libraries, a topic more familiar to most readers of D-Lib Magazine. This essay draws examples from multi-media DLs to illustrate some of the urgent design challenges in creating a globally distributed network serving people who speak many languages other than English. First we introduce some general issues of medium, culture, and language, then discuss the design challenges in the transition from local to global systems, lastly addressing technical matters. The technical issues involve the choice of character sets to represent languages, similar to the choices made in representing images or sound. However, the scale of the language problem is far greater. Standards for multi-media representation are being adopted fairly rapidly, in parallel with the availability of multi-media content in electronic form. By contrast, we have hundreds (and sometimes thousands) of years worth of textual materials in hundreds of languages, created long before data encoding standards existed. Textual content from past and present is being encoded in language and application-specific representations that are difficult to exchange without losing data -- if they exchange at all. We illustrate the multi-language DL challenge with examples drawn from the research library community, which typically handles collections of materials in 400 or so languages. These are problems faced not only by developers of digital libraries, but by those who develop and manage any communication technology that crosses national or linguistic boundaries.
  17. Pepe, A.; Mayernik, M.; Borgman, C.L.; Van de Sompel, H.: From artifacts to aggregations : modeling scientific life cycles on the semantic Web (2010) 0.00
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    Abstract
    In the process of scientific research, many information objects are generated, all of which may remain valuable indefinitely. However, artifacts such as instrument data and associated calibration information may have little value in isolation; their meaning is derived from their relationships to each other. Individual artifacts are best represented as components of a life cycle that is specific to a scientific research domain or project. Current cataloging practices do not describe objects at a sufficient level of granularity nor do they offer the globally persistent identifiers necessary to discover and manage scholarly products with World Wide Web standards. The Open Archives Initiative's Object Reuse and Exchange data model (OAI-ORE) meets these requirements. We demonstrate a conceptual implementation of OAI-ORE to represent the scientific life cycles of embedded networked sensor applications in seismology and environmental sciences. By establishing relationships between publications, data, and contextual research information, we illustrate how to obtain a richer and more realistic view of scientific practices. That view can facilitate new forms of scientific research and learning. Our analysis is framed by studies of scientific practices in a large, multidisciplinary, multi-university science and engineering research center, the Center for Embedded Networked Sensing.
  18. Borgman, C.L.: Information retrieval from CD-ROM : status quo or a revolution in end-user access? (1987) 0.00
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    Abstract
    CD-ROM data bases are being adopted rapidly by libraries and are being made available to end-users. Compares online information retrieval systems and CD-ROM based retrieval systems, assessing structure and content characteristics that contribute to user behaviour. CD-ROM systems are comparable in database content and in interface style, although CD-ROM systems often provide multiple user interfaces, have smaller databases, less time pressure, and no telecommunications requirements. Some of the differences might lead to better retrieval performance by novice users, but many unanswered questions remain about the influence of time pressure, database size, interface style, training, and skill transfer among systems
  19. Borgman, C.L.; Furner, J.: Scholarly communication and bibliometrics (2002) 0.00
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    Abstract
    Why devote an ARIST chapter to scholarly communication and bibliometrics, and why now? Bibliometrics already is a frequently covered ARIST topic, with chapters such as that by White and McCain (1989) on bibliometrics generally, White and McCain (1997) on visualization of literatures, Wilson and Hood (2001) on informetric laws, and Tabah (2001) on literature dynamics. Similarly, scholarly communication has been addressed in other ARIST chapters such as Bishop and Star (1996) on social informatics and digital libraries, Schamber (1994) on relevance and information behavior, and many earlier chapters on information needs and uses. More than a decade ago, the first author addressed the intersection of scholarly communication and bibliometrics with a journal special issue and an edited book (Borgman, 1990; Borgman & Paisley, 1989), and she recently examined interim developments (Borgman, 2000a, 2000c). This review covers the decade (1990-2000) since the comprehensive 1990 volume, citing earlier works only when necessary to explain the foundation for recent developments.
  20. Borgman, C.L.; Hirsh, S.G.; Walter, V.A.; Gallagher, A.L.: Childrens searching behavior on browsing and keyword online catalogs : the Science Library Catalog project (1995) 0.00
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    Abstract
    As we seek both to improve public school education in high technology areas and to link libraries and classrooms on the 'information superhighway', we need to understand more about children's information searching abilities. We present results of 4 experiments conducted on 4 versions of the Science Library Catalog (SLC), a Dewey Decimal based hierarchical browsing systems implemeted in HyperCard without a keyboard. The experiments were conducted over a 3-year period at 3 sites, with 4 databases, and with comparisons to 2 different keyword online catalogs. Subjects were ethnically and culturally diverse children aged 9 through 12; with 32 to 34 children participating in each experiment. Children were provided explicit instruction and reference materials for the keyword systems but not for the SLC. The number of search topics matched was comparable across all systems and all experiments; search times were comparable, thought hey varied among the 4 SLC versions and between the 2 keyword OPACs. The SLC overall was robust to differences in age, sex and computer experience. One of the keyword OPACs was subject to minor effects of age and computer experience; the other was not. We found relationships between search topic and system structure, such that the most difficult topics on the SLC were those hard to locate in the hierarchy, and those most difficult on the keyword OPACs were hard to spell or required children to generate their own search terms. The SLC approach overcomes problems with several searching features that are difficult for children in typical keyword OPAC systems; typing skills, spelling, vocabulary, and Boolean logic. Results have general implications for the desing of information retrieval systems for children