-
Orna, E.: Information products in need of information (1995)
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- Abstract
- While technological advances are constantly opening up possibilities for new formats and media, as well as the creation of more traditional products, and while the technology has been strongly promoted, little research has been conducted on the problems of using it cost effectively to create products or on testing and evaluating them: information management. Presents the findings from case studies in a range of business and institutions undertaken as part of a research programme designed to address both the practical and theoretical deficiencies
- Source
- Managing information. 2(1995) no.12, S.22-25
-
Holsapple, C.W.: Knowledge management in decision making and decision support (1995)
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- Abstract
- Introduces a knowledge management oriented view of decisions and decisioning as a complement to classical perspectives and as a contribution to understanding computer based possibilities for relaxing strains on decision makers. The perspective includes a model of knowledge management activities performed by a decision maker and a taxonomy of knowledge types. This leads to a characterization of decision support system purposes, traits and potentials that offer a basis for new research into computerized possibilities for knowledge management
- Source
- Knowledge and policy. 8(1995) no.1, S.5-22
-
Davenport, T.; Prusak. L.: Learn how valuable knowledge is acquired, created, bought and bartered (1998)
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- Abstract
- Considers some of the mechanisms by which nowledge, in particular research and development from all parts of the company, become fused and incorporated into the overall framework of corporate knowledge
- Date
- 22. 5.1999 19:51:13
-
Vossen, G.A.: Strategic knowledge acquisition (1996)
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- Abstract
- In the competitive equation for the future Economies become knowledge-based. Therefore in Knowledge Intensive Firms (KIFs) the strategie management of knowledge becomes increasingly important. Im this paper three important conditions for efficient and affective knowledge acquisition are identified: Coordination, Communication and long term Contract. Research by the author showed that co-ordination is a relative important condition for Small and Medium sized industrial KIFs. For larger national and multinational industrial KIFs communication and Jong term contracts are relative important conditions. Because of the lack of time for co-ordination and communication a small and medium sized KIF should welcome am extemal knowledge broker as intermediary. Because knowledge is more than R&D a larger industrial KIF should adapt am approach to strategic knowledge management with am intemal knowledge broker, who is responsible for co-ordination, communication and establishing long term contracts. Furthermore, a Strategic Knowledge Network is an option im KIFs and between KIFs and partners for effective and efficient co-ordination, communication and Jong term cont(r)acts.
- Source
- Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
-
Ballay, J.-F.; Poitou, J.-P.: Diademe : a collective knowledge management system (CKMS) (1996)
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- Abstract
- The rationale and the general outline of a system for the management of collective knowledge (CKMS) has been presented by Poitou at ISMICK 95. The features of a CKMS are quite closely implemented in DIADEME, a computer assisted system for the capitalization and the management of research engineers' knowledge, which has been designed, developed and is currently being implemented at Electricité de France (EDF) by Ballay. During Spring 1995, Poitou has conducted at EDF a survey of the engineers' knowledge management behavior, of their attitudes toward a prospective CKMS. During Spring 1996, Poitou conducted a survey among the same engineers about their users' reactions to the implementation of DIADEME. The present paper briefly sums up the main features of a CKMS, (Section 1) describes the aims and the general architecture of DIADEME (Section 4), and gives some insight into the results of the 1995 users' expectation survey (Section 3) and of the 1996 users' satisfaction survey (Section 5).
- Source
- Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
-
Lammers, I.S.; Eijnatten, F.M. van: Improving the management of knowledge in an automation department of a Dutch bank : embarking on action research (1996)
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- Abstract
- In contemporary practice it is widely asserted, that smart management of knowledge (KM) could be a new panacea for the ever-increasing market and environmental demands put an companies in order to become more flexible, leaming and innovative at the same time. Effective KM is becoming a strategic issue in innovative organizations. Traditionally, managers view knowledge as intangible: Being spread all over the company, it is predominantly hidden in all sorts of databases and in the tacit customs of their employees, and often of course it is securely and unattainable locked in their heads. Often managers have asked themselves difficult questions like: "How to manage something you can't see?" and "How do I know whether it is worth the effort?". Although KM as an issue can hardly be evaded nowadays, design-oriented research an how to come to grips with managing the company's intellectual capacities is still very limited. Action research, showing how KM is dealt with in actual practice, is lacking. Our contribution to the conference is straightforward. We wart to discuss the preliminary results of an action-research project that is currently carried out in a large Dutch bank. Our paper supports the ISMICK conference theme an the organization dimension of KM. Based an the literature an innovation, organizational learning and socio-technical systems design, a number of in-depth interviews were held to determine the possible contribution of KM to increase the controllability and flexibility of the automation department. A qualitative analysis of the data Show that over half of the problems (i.e. poor knowledge about the distinctive systems in the organization, insufficient skills levels, unproductive redundancy of activities, 'islands' of knowledge, and recurring mistakes) could be attributed to the company's inability to successfully manage its intellectual capital. Further analysis of the data showed, that the organizational structure and the maturity of the organization - in terms of Bolwijn & Kumpe (1991) - proved to be the dominant factor in determining the KM approach that would fit the organization. In order to lift the rigidities that resulted from the stock of systems to be maintained and from its bureaucratic structure, several suggestions were made in an attempt to solve the problems mentioned. Those suggestions have been discussed with stakeholders in the organization to increase their fitness for implementation. To improve KM in this organization asks for a multifocus renewal effort. Several approaches are distinguished (i.e. competence centers; dedicated career paths; cluster organization; knowledge infrastructure), each focused an a particular knowledge management problem. These proposals form a design oriented research agenda for the study at hand, while at the same time take the explicit aim to foster implementation in close collaboration with the main stakeholders.
- Source
- Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
-
Swartzberg, T.: Identifying and spreading expertise : The knowledge manager's brief: to disseminate a company's data and the know-how of its staff (1999)
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- Date
- 29.11.1999 12:18:22
- Source
- International Herald Tribune. 15. Nov. 1999, S.22
-
Stock, W.G.: Informationsmangel trotz Überfluß : Informationsgesellschaft verlangt neue Berufe und Berufsbilder (1995)
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- Source
- Insider. 1995, Nr.4, Juli, S.19-22
-
Business information in the Intranet age (1996)
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- Date
- 22. 2.1997 19:42:34
-
Information systems outsourcing in theory and practice (1995)
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- Date
- 22. 7.1996 10:51:56
-
Mentzas, G.: ¬A functional taxonomy of computer-based information systems (1994)
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- Date
- 8. 3.1997 13:34:22
-
Kmuche, W.: Strategischer Erfolgsfaktor Wissen : Content Management: der Weg zum erfolgreichen Informationsmanagement (2000)
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- Date
- 19. 7.2002 22:05:14
-
Lissack, M.R.: Chaos and complexity : what does that have to do with knowledge management? (1996)
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- Abstract
- As interest in the study of complex systems has grown, a new vocabulary is emerging to describe discoveries about wide-ranging and fundamental phenomena. Complexity theory research has allowed for new insights into many phenomena and for the development of a new language. 'his paper argues that a shared language based an the vocabulary of complexity can have an important role in a management context. The use of complexity theory metaphors can change the way managers think about the problems they face. Instead of competing in a game or a war, they are trying to find their way an an ever changing, ever turbulent landscape. Such a conception of their organizations' basic task can, in cum, change the day-to-day decisions made by management. If part of the problem of knowledge management is the need to identify value added knowledge, language and metaphor play a key role - for they are the very tools of the identification [what is knowledge] and ascription [what makes it value-added] process. Complexity theory metaphors, it is argued, are not panaceas. There are limits to the types of organizations where the notion of a "fitness landscape" and "degree of coupling" can make a positive contribution to managements understanding of the world. The author argues that one potential distinction - between worlds where complexity metaphors can contribute and those where they cannot - can be drawn by measuring the degree to which an organization perceives that value-added investments are to be made in a) the development of new knowledge or b) infrastructure. In this context, infrastructure is defined as those items to which an economist might (once such investment is made) ascribe the label "sunk costs", but which management would not willingly walk away from. For this purpose then, emotional investments, legacy systems, existing bureaucracy, and material goods could all constitute "infrastructure". Infrastructure investments it is argued are pari of what Brian Arthur of the Sante Fe Institute defines as the world of diminishing retums. Investments in knowledge are different. While the ability of an organization to effectively deal wich new knowledge is limited by a variety of constraints, the leverage which can be obtained from such knowledge gives rise to the potential for increasing retums. As organizations leam to remove some of the constraints an their ability to absorb and lever new information, they force themselves down to the increasing retums part of the "S" curve. Several case studies are presented to illustrate the potency of complexity metaphors in driving managerial perceptions of knowledge management businesses.
- Source
- Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
-
Laukamm, T.: Elektronische Dokumentation : der Wettbewerbsfaktor der Zukunft (1993)
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- Source
- Technik und Information: Markt, Medien und Methoden. Deutscher Dokumentartag 1992, Technische Universität Berlin, 22.-25.9.1992. Hrsg.: W. Neubauer u. K.-H. Meier
-
Krebs, R.: ¬Die Rolle von Informationssystemen im Konzern : Verflechtung, Kooperation, Koordination (1993)
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- Source
- Technik und Information: Markt, Medien und Methoden. Deutscher Dokumentartag 1992, Technische Universität Berlin, 22.-25.9.1992. Hrsg.: W. Neubauer u. K.-H. Meier
-
Krebs, R.: ¬Der Informationsmarkt : Stand, Tendenzen und Prognosen für die 90er Jahre (1993)
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- Source
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- 2. 2.2003 18:31:22
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Information and management : utilization of technology - structural and cultural impact (1998)
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Eickhoff, A.: Wissensmanagement : für die Praxis nutzbar gemacht! (2001)
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