-
Chung, W.; Chen, H.: Browsing the underdeveloped Web : an experiment on the Arabic Medical Web Directory (2009)
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- Abstract
- While the Web has grown significantly in recent years, some portions of the Web remain largely underdeveloped, as shown in a lack of high-quality content and functionality. An example is the Arabic Web, in which a lack of well-structured Web directories limits users' ability to browse for Arabic resources. In this research, we proposed an approach to building Web directories for the underdeveloped Web and developed a proof-of-concept prototype called the Arabic Medical Web Directory (AMedDir) that supports browsing of over 5,000 Arabic medical Web sites and pages organized in a hierarchical structure. We conducted an experiment involving Arab participants and found that the AMedDir significantly outperformed two benchmark Arabic Web directories in terms of browsing effectiveness, efficiency, information quality, and user satisfaction. Participants expressed strong preference for the AMedDir and provided many positive comments. This research thus contributes to developing a useful Web directory for organizing the information in the Arabic medical domain and to a better understanding of how to support browsing on the underdeveloped Web.
- Date
- 22. 3.2009 17:57:50
- Source
- Journal of the American Society for Information Science and Technology. 60(2009) no.3, S.595-607
- Theme
- Information Gateway
-
Leroy, G.; Chen, H.: Genescene: an ontology-enhanced integration of linguistic and co-occurrence based relations in biomedical texts (2005)
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- Date
- 22. 7.2006 14:26:01
- Source
- Journal of the American Society for Information Science and Technology. 56(2005) no.5, S.457-468
-
Zheng, R.; Li, J.; Chen, H.; Huang, Z.: ¬A framework for authorship identification of online messages : writing-style features and classification techniques (2006)
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- Date
- 22. 7.2006 16:14:37
- Source
- Journal of the American Society for Information Science and Technology. 57(2006) no.3, S.378-393
-
Hu, D.; Kaza, S.; Chen, H.: Identifying significant facilitators of dark network evolution (2009)
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- Date
- 22. 3.2009 18:50:30
- Source
- Journal of the American Society for Information Science and Technology. 60(2009) no.4, S.655-665
-
Hu, P.J.-H.; Lin, C.; Chen, H.: User acceptance of intelligence and security informatics technology : a study of COPLINK (2005)
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- Abstract
- The importance of Intelligence and Security Informatics (ISI) has significantly increased with the rapid and largescale migration of local/national security information from physical media to electronic platforms, including the Internet and information systems. Motivated by the significance of ISI in law enforcement (particularly in the digital government context) and the limited investigations of officers' technology-acceptance decisionmaking, we developed and empirically tested a factor model for explaining law-enforcement officers' technology acceptance. Specifically, our empirical examination targeted the COPLINK technology and involved more than 280 police officers. Overall, our model shows a good fit to the data collected and exhibits satisfactory Power for explaining law-enforcement officers' technology acceptance decisions. Our findings have several implications for research and technology management practices in law enforcement, which are also discussed.
- Source
- Journal of the American Society for Information Science and Technology. 56(2005) no.3, S.235-244
-
Vishwanath, A.; Chen, H.: Technology clusters : using multidimensional scaling to evaluate and structure technology clusters (2006)
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- Abstract
- Empirical evidence suggests that the ownership of related products that form a technology cluster is signifIcantly better than the attributes of an innovation at predicting adoption. The treatment of technology clusters, however, has been ad hoc and study specific: Researchers often make a priori assumptions about the relationships between technologies and measure ownership using lists of functionally related technology, without any systematic reasoning. Hence, the authors set out to examine empirically the composition of technology clusters and the differences, if any, in clusters of technologies formed by adopters and nonadopters. Using the Galileo system of multidimensional scaling and the associational diffusion framework, the dissimilarities between 30 technology concepts were scored by adopters and nonadopters. Results indicate clear differences in conceptualization of clusters: Adopters tend to relate technologies based an their functional similarity; here, innovations are perceived to be complementary, and hence, adoption of one technology spurs the adoption of related technologies. On the other hand, nonadopters tend to relate technologies using a stricter ascendancy of association where the adoption of an innovation makes subsequent innovations redundant. The results question the measurement approaches and present an alternative methodology.
- Source
- Journal of the American Society for Information Science and Technology. 57(2006) no.11, S.1451-1460
-
Zhu, B.; Chen, H.: Information visualization (2004)
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- Abstract
- Advanced technology has resulted in the generation of about one million terabytes of information every year. Ninety-reine percent of this is available in digital format (Keim, 2001). More information will be generated in the next three years than was created during all of previous human history (Keim, 2001). Collecting information is no longer a problem, but extracting value from information collections has become progressively more difficult. Various search engines have been developed to make it easier to locate information of interest, but these work well only for a person who has a specific goal and who understands what and how information is stored. This usually is not the Gase. Visualization was commonly thought of in terms of representing human mental processes (MacEachren, 1991; Miller, 1984). The concept is now associated with the amplification of these mental processes (Card, Mackinlay, & Shneiderman, 1999). Human eyes can process visual cues rapidly, whereas advanced information analysis techniques transform the computer into a powerful means of managing digitized information. Visualization offers a link between these two potent systems, the human eye and the computer (Gershon, Eick, & Card, 1998), helping to identify patterns and to extract insights from large amounts of information. The identification of patterns is important because it may lead to a scientific discovery, an interpretation of clues to solve a crime, the prediction of catastrophic weather, a successful financial investment, or a better understanding of human behavior in a computermediated environment. Visualization technology shows considerable promise for increasing the value of large-scale collections of information, as evidenced by several commercial applications of TreeMap (e.g., http://www.smartmoney.com) and Hyperbolic tree (e.g., http://www.inxight.com) to visualize large-scale hierarchical structures. Although the proliferation of visualization technologies dates from the 1990s where sophisticated hardware and software made increasingly faster generation of graphical objects possible, the role of visual aids in facilitating the construction of mental images has a long history. Visualization has been used to communicate ideas, to monitor trends implicit in data, and to explore large volumes of data for hypothesis generation. Imagine traveling to a strange place without a map, having to memorize physical and chemical properties of an element without Mendeleyev's periodic table, trying to understand the stock market without statistical diagrams, or browsing a collection of documents without interactive visual aids. A collection of information can lose its value simply because of the effort required for exhaustive exploration. Such frustrations can be overcome by visualization.
Visualization can be classified as scientific visualization, software visualization, or information visualization. Although the data differ, the underlying techniques have much in common. They use the same elements (visual cues) and follow the same rules of combining visual cues to deliver patterns. They all involve understanding human perception (Encarnacao, Foley, Bryson, & Feiner, 1994) and require domain knowledge (Tufte, 1990). Because most decisions are based an unstructured information, such as text documents, Web pages, or e-mail messages, this chapter focuses an the visualization of unstructured textual documents. The chapter reviews information visualization techniques developed over the last decade and examines how they have been applied in different domains. The first section provides the background by describing visualization history and giving overviews of scientific, software, and information visualization as well as the perceptual aspects of visualization. The next section assesses important visualization techniques that convert abstract information into visual objects and facilitate navigation through displays an a computer screen. It also explores information analysis algorithms that can be applied to identify or extract salient visualizable structures from collections of information. Information visualization systems that integrate different types of technologies to address problems in different domains are then surveyed; and we move an to a survey and critique of visualization system evaluation studies. The chapter concludes with a summary and identification of future research directions.
- Source
- Annual review of information science and technology. 39(2005), S.139-177
-
Chen, H.; Chung, W.; Qin, J.; Reid, E.; Sageman, M.; Weimann, G.: Uncovering the dark Web : a case study of Jihad on the Web (2008)
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- Abstract
- While the Web has become a worldwide platform for communication, terrorists share their ideology and communicate with members on the Dark Web - the reverse side of the Web used by terrorists. Currently, the problems of information overload and difficulty to obtain a comprehensive picture of terrorist activities hinder effective and efficient analysis of terrorist information on the Web. To improve understanding of terrorist activities, we have developed a novel methodology for collecting and analyzing Dark Web information. The methodology incorporates information collection, analysis, and visualization techniques, and exploits various Web information sources. We applied it to collecting and analyzing information of 39 Jihad Web sites and developed visualization of their site contents, relationships, and activity levels. An expert evaluation showed that the methodology is very useful and promising, having a high potential to assist in investigation and understanding of terrorist activities by producing results that could potentially help guide both policymaking and intelligence research.
- Source
- Journal of the American Society for Information Science and Technology. 59(2008) no.8, S.1347-1359
-
Marshall, B.; McDonald, D.; Chen, H.; Chung, W.: EBizPort: collecting and analyzing business intelligence information (2004)
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- Abstract
- To make good decisions, businesses try to gather good intelligence information. Yet managing and processing a large amount of unstructured information and data stand in the way of greater business knowledge. An effective business intelligence tool must be able to access quality information from a variety of sources in a variety of forms, and it must support people as they search for and analyze that information. The EBizPort system was designed to address information needs for the business/IT community. EBizPort's collection-building process is designed to acquire credible, timely, and relevant information. The user interface provides access to collected and metasearched resources using innovative tools for summarization, categorization, and visualization. The effectiveness, efficiency, usability, and information quality of the EBizPort system were measured. EBizPort significantly outperformed Brint, a business search portal, in search effectiveness, information quality, user satisfaction, and usability. Users particularly liked EBizPort's clean and user-friendly interface. Results from our evaluation study suggest that the visualization function added value to the search and analysis process, that the generalizable collection-building technique can be useful for domain-specific information searching an the Web, and that the search interface was important for Web search and browse support.
- Source
- Journal of the American Society for Information Science and Technology. 55(2004) no.10, S.873-891
-
Chen, H.: Intelligence and security informatics : Introduction to the special topic issue (2005)
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- Abstract
- Making the Nation Safer: The Role of Science and Technology in Countering Terrorism The commitment of the scientific, engineering, and health communities to helping the United States and the world respond to security challenges became evident after September 11, 2001. The U.S. National Research Council's report an "Making the Nation Safer: The Role of Science and Technology in Countering Terrorism," (National Research Council, 2002, p. 1) explains the context of such a new commitment: Terrorism is a serious threat to the Security of the United States and indeed the world. The vulnerability of societies to terrorist attacks results in part from the proliferation of chemical, biological, and nuclear weapons of mass destruction, but it also is a consequence of the highly efficient and interconnected systems that we rely an for key services such as transportation, information, energy, and health care. The efficient functioning of these systems reflects great technological achievements of the past century, but interconnectedness within and across systems also means that infrastructures are vulnerable to local disruptions, which could lead to widespread or catastrophic failures. As terrorists seek to exploit these vulnerabilities, it is fitting that we harness the nation's exceptional scientific and technological capabilities to Counter terrorist threats. A committee of 24 of the leading scientific, engineering, medical, and policy experts in the United States conducted the study described in the report. Eight panels were separately appointed and asked to provide input to the committee. The panels included: (a) biological sciences, (b) chemical issues, (c) nuclear and radiological issues, (d) information technology, (e) transportation, (f) energy facilities, Cities, and fixed infrastructure, (g) behavioral, social, and institutional issues, and (h) systems analysis and systems engineering. The focus of the committee's work was to make the nation safer from emerging terrorist threats that sought to inflict catastrophic damage an the nation's people, its infrastructure, or its economy. The committee considered nine areas, each of which is discussed in a separate chapter in the report: nuclear and radiological materials, human and agricultural health systems, toxic chemicals and explosive materials, information technology, energy systems, transportation systems, Cities and fixed infrastructure, the response of people to terrorism, and complex and interdependent systems. The chapter an information technology (IT) is particularly relevant to this special issue. The report recommends that "a strategic long-term research and development agenda should be established to address three primary counterterrorismrelated areas in IT: information and network security, the IT needs of emergency responders, and information fusion and management" (National Research Council, 2002, pp. 11 -12). The MD in information and network security should include approaches and architectures for prevention, identification, and containment of cyber-intrusions and recovery from them. The R&D to address IT needs of emergency responders should include ensuring interoperability, maintaining and expanding communications capability during an emergency, communicating with the public during an emergency, and providing support for decision makers. The R&D in information fusion and management for the intelligence, law enforcement, and emergency response communities should include data mining, data integration, language technologies, and processing of image and audio data. Much of the research reported in this special issue is related to information fusion and management for homeland security.
- Source
- Journal of the American Society for Information Science and Technology. 56(2005) no.3, S.217-220
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Vishwanath, A.; Chen, H.: Personal communication technologies as an extension of the self : a cross-cultural comparison of people's associations with technology and their symbolic proximity with others (2008)
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- Abstract
- Increasingly, individuals use communication technologies such as e-mail, IMs, blogs, and cell phones to locate, learn about, and communicate with one another. Not much, however, is known about how individuals relate to various personal technologies, their preferences for each, or their extensional associations with them. Even less is known about the cultural differences in these preferences. The current study used the Galileo system of multidimensional scaling to systematically map the extensional associations with nine personal communication technologies across three cultures: U.S., Germany, and Singapore. Across the three cultures, the technologies closest to the self were similar, suggesting a universality of associations with certain technologies. In contrast, the technologies farther from the self were significantly different across cultures. Moreover, the magnitude of associations with each technology differed based on the extensional association or distance from the self. Also, and more importantly, the antecedents to these associations differed significantly across cultures, suggesting a stronger influence of cultural norms on personal-technology choice.
- Source
- Journal of the American Society for Information Science and Technology. 59(2008) no.11, S.1761-1775
-
Chen, H.: Introduction to the JASIST special topic section on Web retrieval and mining : A machine learning perspective (2003)
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- Abstract
- Research in information retrieval (IR) has advanced significantly in the past few decades. Many tasks, such as indexing and text categorization, can be performed automatically with minimal human effort. Machine learning has played an important role in such automation by learning various patterns such as document topics, text structures, and user interests from examples. In recent years, it has become increasingly difficult to search for useful information an the World Wide Web because of its large size and unstructured nature. Useful information and resources are often hidden in the Web. While machine learning has been successfully applied to traditional IR systems, it poses some new challenges to apply these algorithms to the Web due to its large size, link structure, diversity in content and languages, and dynamic nature. On the other hand, such characteristics of the Web also provide interesting patterns and knowledge that do not present in traditional information retrieval systems.
- Source
- Journal of the American Society for Information Science and technology. 54(2003) no.7, S.621-624
-
Chen, H.; Chau, M.: Web mining : machine learning for Web applications (2003)
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- Abstract
- With more than two billion pages created by millions of Web page authors and organizations, the World Wide Web is a tremendously rich knowledge base. The knowledge comes not only from the content of the pages themselves, but also from the unique characteristics of the Web, such as its hyperlink structure and its diversity of content and languages. Analysis of these characteristics often reveals interesting patterns and new knowledge. Such knowledge can be used to improve users' efficiency and effectiveness in searching for information an the Web, and also for applications unrelated to the Web, such as support for decision making or business management. The Web's size and its unstructured and dynamic content, as well as its multilingual nature, make the extraction of useful knowledge a challenging research problem. Furthermore, the Web generates a large amount of data in other formats that contain valuable information. For example, Web server logs' information about user access patterns can be used for information personalization or improving Web page design.
- Source
- Annual review of information science and technology. 38(2004), S.289-330
-
Huang, Z.; Chung, Z.W.; Chen, H.: ¬A graph model for e-commerce recommender systems (2004)
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- Abstract
- Information overload on the Web has created enormous challenges to customers selecting products for online purchases and to online businesses attempting to identify customers' preferences efficiently. Various recommender systems employing different data representations and recommendation methods are currently used to address these challenges. In this research, we developed a graph model that provides a generic data representation and can support different recommendation methods. To demonstrate its usefulness and flexibility, we developed three recommendation methods: direct retrieval, association mining, and high-degree association retrieval. We used a data set from an online bookstore as our research test-bed. Evaluation results showed that combining product content information and historical customer transaction information achieved more accurate predictions and relevant recommendations than using only collaborative information. However, comparisons among different methods showed that high-degree association retrieval did not perform significantly better than the association mining method or the direct retrieval method in our test-bed.
- Source
- Journal of the American Society for Information Science and technology. 55(2004) no.3, S.259-274
-
Ku, Y.; Chiu, C.; Zhang, Y.; Chen, H.; Su, H.: Text mining self-disclosing health information for public health service (2014)
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- Abstract
- Understanding specific patterns or knowledge of self-disclosing health information could support public health surveillance and healthcare. This study aimed to develop an analytical framework to identify self-disclosing health information with unusual messages on web forums by leveraging advanced text-mining techniques. To demonstrate the performance of the proposed analytical framework, we conducted an experimental study on 2 major human immunodeficiency virus (HIV)/acquired immune deficiency syndrome (AIDS) forums in Taiwan. The experimental results show that the classification accuracy increased significantly (up to 83.83%) when using features selected by the information gain technique. The results also show the importance of adopting domain-specific features in analyzing unusual messages on web forums. This study has practical implications for the prevention and support of HIV/AIDS healthcare. For example, public health agencies can re-allocate resources and deliver services to people who need help via social media sites. In addition, individuals can also join a social media site to get better suggestions and support from each other.
- Source
- Journal of the Association for Information Science and Technology. 65(2014) no.5, S.928-947
-
Chen, H.; Beaudoin, C.E.; Hong, H.: Teen online information disclosure : empirical testing of a protection motivation and social capital model (2016)
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- Abstract
- With bases in protection motivation theory and social capital theory, this study investigates teen and parental factors that determine teens' online privacy concerns, online privacy protection behaviors, and subsequent online information disclosure on social network sites. With secondary data from a 2012 survey (N?=?622), the final well-fitting structural equation model revealed that teen online privacy concerns were primarily influenced by parental interpersonal trust and parental concerns about teens' online privacy, whereas teen privacy protection behaviors were primarily predicted by teen cost-benefit appraisal of online interactions. In turn, teen online privacy concerns predicted increased privacy protection behaviors and lower teen information disclosure. Finally, restrictive and instructive parental mediation exerted differential influences on teens' privacy protection behaviors and online information disclosure.
- Source
- Journal of the Association for Information Science and Technology. 67(2016) no.12, S.2871-2881
-
Chung, W.; Chen, H.; Reid, E.: Business stakeholder analyzer : an experiment of classifying stakeholders on the Web (2009)
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- Abstract
- As the Web is used increasingly to share and disseminate information, business analysts and managers are challenged to understand stakeholder relationships. Traditional stakeholder theories and frameworks employ a manual approach to analysis and do not scale up to accommodate the rapid growth of the Web. Unfortunately, existing business intelligence (BI) tools lack analysis capability, and research on BI systems is sparse. This research proposes a framework for designing BI systems to identify and to classify stakeholders on the Web, incorporating human knowledge and machine-learned information from Web pages. Based on the framework, we have developed a prototype called Business Stakeholder Analyzer (BSA) that helps managers and analysts to identify and to classify their stakeholders on the Web. Results from our experiment involving algorithm comparison, feature comparison, and a user study showed that the system achieved better within-class accuracies in widespread stakeholder types such as partner/sponsor/supplier and media/reviewer, and was more efficient than human classification. The student and practitioner subjects in our user study strongly agreed that such a system would save analysts' time and help to identify and classify stakeholders. This research contributes to a better understanding of how to integrate information technology with stakeholder theory, and enriches the knowledge base of BI system design.
- Source
- Journal of the American Society for Information Science and Technology. 60(2009) no.1, S.59-74
-
Carmel, E.; Crawford, S.; Chen, H.: Browsing in hypertext : a cognitive study (1992)
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- Abstract
- With the growth of hypertext and multimedia applications that support and encourage browsing it is time to take a penetrating look at browsing behaviour. Several dimensions of browsing are exemined, to find out: first, what is browsing and what cognitive processes are associated with it: second, is there a browsing strategy, and if so, are there any differences between how subject-area experts and novices browse; and finally, how can this knowledge be applied to improve the design of hypertext systems. Two groups of students, subject-area experts and novices, were studied while browsing a Macintosh HyperCard application on the subject The Vietnam War. A protocol analysis technique was used to gather and analyze data. Components of the GOMS model were used to describe the goals, operators, methods, and selection rules observed: Three browsing strategies were identified: (1) search-oriented browse, scanning and and reviewing information relevant to a fixed task; (2) review-browse, scanning and reviewing intersting information in the presence of transient browse goals that represent changing tasks, and (3) scan-browse, scanning for interesting information (without review). Most subjects primarily used review-browse interspersed with search-oriented browse. Within this strategy, comparisons between subject-area experts and novices revealed differences in tactics: experts browsed in more depth, seldom used referential links, selected different kinds of topics, and viewed information differently thatn did novices. Based on these findings, suggestions are made to hypertext developers
- Source
- IEEE transactions on systems, man and cybernetics. 22(1992) no.5, S.865-884
-
Qin, J.; Zhou, Y.; Chau, M.; Chen, H.: Multilingual Web retrieval : an experiment in English-Chinese business intelligence (2006)
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- Abstract
- As increasing numbers of non-English resources have become available on the Web, the interesting and important issue of how Web users can retrieve documents in different languages has arisen. Cross-language information retrieval (CLIP), the study of retrieving information in one language by queries expressed in another language, is a promising approach to the problem. Cross-language information retrieval has attracted much attention in recent years. Most research systems have achieved satisfactory performance on standard Text REtrieval Conference (TREC) collections such as news articles, but CLIR techniques have not been widely studied and evaluated for applications such as Web portals. In this article, the authors present their research in developing and evaluating a multilingual English-Chinese Web portal that incorporates various CLIP techniques for use in the business domain. A dictionary-based approach was adopted and combines phrasal translation, co-occurrence analysis, and pre- and posttranslation query expansion. The portal was evaluated by domain experts, using a set of queries in both English and Chinese. The experimental results showed that co-occurrence-based phrasal translation achieved a 74.6% improvement in precision over simple word-byword translation. When used together, pre- and posttranslation query expansion improved the performance slightly, achieving a 78.0% improvement over the baseline word-by-word translation approach. In general, applying CLIR techniques in Web applications shows promise.
- Footnote
- Beitrag einer special topic section on multilingual information systems
- Source
- Journal of the American Society for Information Science and Technology. 57(2006) no.5, S.671-683
-
Suakkaphong, N.; Zhang, Z.; Chen, H.: Disease named entity recognition using semisupervised learning and conditional random fields (2011)
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- Abstract
- Information extraction is an important text-mining task that aims at extracting prespecified types of information from large text collections and making them available in structured representations such as databases. In the biomedical domain, information extraction can be applied to help biologists make the most use of their digital-literature archives. Currently, there are large amounts of biomedical literature that contain rich information about biomedical substances. Extracting such knowledge requires a good named entity recognition technique. In this article, we combine conditional random fields (CRFs), a state-of-the-art sequence-labeling algorithm, with two semisupervised learning techniques, bootstrapping and feature sampling, to recognize disease names from biomedical literature. Two data-processing strategies for each technique also were analyzed: one sequentially processing unlabeled data partitions and another one processing unlabeled data partitions in a round-robin fashion. The experimental results showed the advantage of semisupervised learning techniques given limited labeled training data. Specifically, CRFs with bootstrapping implemented in sequential fashion outperformed strictly supervised CRFs for disease name recognition. The project was supported by NIH/NLM Grant R33 LM07299-01, 2002-2005.
- Source
- Journal of the American Society for Information Science and Technology. 62(2011) no.4, S.727-737
