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  1. Xu, Y.: ¬The dynamics of interactive information retrieval behavior : part I: an activity theory perspective (2007) 0.05 
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    Abstract
    Human information-seeking behavior is a topic of increasing interest in many disciplines. However, the dynamics of this behavior remain elusive. The extant research has taken cognitive and behavioral perspectives to study information-seeking behavior, and observed its dynamics in multiple sessions. However, the underlying mechanisms that govern the dynamics of information-seeking behavior are not well understood. With a focus on interactive information retrieval behavior, this study proposes an integrated framework based on activity theory. This framework is not only comprehensive and integrated, but also offers an explanation of the mechanisms governing the interaction between users' cognitive states and their manifested behavior when using an information retrieval system. A set of four propositions are advanced to describe the mechanisms. The implications are discussed.
    Date
    27. 5.2007 13:55:22
    Source
    Journal of the American Society for Information Science and Technology. 58(2007) no.7, S.958-970
  2. Savolainen, R.: Seeking and using information from the Internet : the context of non-work use (1999) 0.05 
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    Abstract
    As a result of the Internet, electronic networks occupy a more visible place in everyday life. Until the early nineties, the use of electronic networks was limited to a rather small number of people working in enterprises and universities. Since then, the networks have become more accessible for other citizens. Currently at least 60-70 million people all over the world are estimated to use the Internet (Gaines et al., 1997: 990). In 2000, the number of WWW users alone is expected to reach 160 million (Aldridge & Darwood 1997: 283). The rapid growth of network use has given rise to a lot of research needs. For example, what are the main purposes of network use and to what extent may the Internet replace other channels in information seeking? Thus far, the utilization of networks has been mainly surveyed in the USA but, in recent years issues of use have also attracted increasing attention in Western Europe. This study is a continuation of a research project focusing on the ways in which citizens seek information in the context of everyday life (see Savolainen 1995). An attempt is made to analyze how citizens utilize the electronic networks, primarily for non-work purposes. This paper communicates part of an empirical study; a detailed report is available in Finnish (Savolainen 1998b).
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
  3. Kosmin, L.J.: Teaching Internet end-users effective search strategies across diversified databases (1992) 0.04 
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    Abstract
    Numerous computer networks worldwide implement the same suite of Transmission Control Protocol / Internet Protocol (TCP/IP) communications rules. These facilitate electronic interactions among remotely situated users. presents a model curriculum designed to introduce newcomers to the Internet in science and technlogy oriented organizations
    Imprint
    Oxford : Learned Information Ltd.
    Source
    Online information 92. Proc. of the 16th Int. Online Information Meeting, London, 8-10.12.1992. Ed. by David I. Raitt
  4. Still, J.: ¬The anthroplogy of online search strategy formation : a study of four countires (1996) 0.03 
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    Abstract
    Discusses the results of a survey sent to online searchers in the United Kingdom, USA, Australia and Canada. The purpose of the study was to investigate the influence of national culture on information retrieval skills. The survey form provided a sample question and asked searchers to prepare a preliminary strategy for a search on the Sociological Abstracts online database. Cultural patterns to online searching were discerned. American searchers were found to depend on controlled vocabulary much more than British searchers. Australian searchers seemed to have created a search style of their own, while Canadian searchers blended the American and British patterns. In reviewing results of the searches, over half of the citations retrieved were retrieved by more than one search. Australian searchers were more likely to retrieve items that no other search retrieved, while Canadian searchers had the highest overlap rate. If the theory that citations retrieved by the most searches are the most relevant is correct, then the Canadian searchers prepare the best searches. The Canadian searchers also seemed to be the most international, as their search results overlapped with those from the other 3 countires more often than did searches from other countries. One question contained in the survey asked searchers to suggest related databases for their searches. PAIS and SSCI were the databases mentioned most often in all 4 countires. Nevertheless, cultural differences and ethnocriticism could be discerned in the results with searchers listing databases specifically relating to their own countries or regions: Australian PAIS and US Political Science Abstracts being 2 examples
  5. Sugiura, A.; Etzioni, O.: Query routing for Web search engines : architecture and experiments (2000) 0.03 
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    Source
    Computer networks. 33(2000) nos.1/6, S.417-429
  6. Branch, J.L.: Investigating the information-seeking process of adolescents : the value of using think alouds and think afters (2000) 0.02 
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    Source
    Library and information science research. 22(2000) no.4, S.371-382
  7. Hsieh-Yee, I.: Research on Web-search behavior (2001) 0.02 
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    Abstract
    This article reviews studies, conducted between 1995 and 2000, on Web search behavior. These studies reported on children as well as on adults. Most of the studies on children described their interaction with the Web. Research on adult searchers focused on describing search patterns, and many studies investigated effects of selected factors on search behavior, including information organization and presentation, type of search task, Web experience, cognitive abilities, and affective states. What distinguishes the research on adult searchers is the use of multiple data-gathering methods. The research on Web search behavior reflects researchers' commitment to examine users in their information environment and exhibits rigor in design and data analysis. However, many studies lack external validity. Implications of this body of research are discussed.
    Source
    Library and information science research. 23(2001) no.2, S.167-185
  8. Kuhlthau, C.C.: Information search process (ISP) model (2009) 0.02 
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    Abstract
    The information search process (ISP) is a six-stage model of the users' holistic experience in the process of information seeking. The ISP model, based on two decades of empirical research, identifies three realms of experience: the affective (feelings), the cognitive (thoughts), and the physical (actions) common to each stage. These studies were among the first to investigate the affective aspects or the feelings of a person in the process of information seeking along with the cognitive and physical aspects. Central to the ISP is the notion that uncertainty, both affective and cognitive, increases and decreases in the process of information seeking. A principle of uncertainty for information seeking is proposed that states that information commonly increases uncertainty in the early stages of the search process. Increased uncertainty indicates a zone of intervention for intermediaries and system designers.
    Source
    Encyclopedia of library and information sciences. 3rd ed. Ed.: M.J. Bates
  9. Liu, Z.; Jansen, B.J.: ASK: A taxonomy of accuracy, social, and knowledge information seeking posts in social question and answering (2017) 0.02 
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    Abstract
    Many people turn to their social networks to find information through the practice of question and answering. We believe it is necessary to use different answering strategies based on the type of questions to accommodate the different information needs. In this research, we propose the ASK taxonomy that categorizes questions posted on social networking sites into three types according to the nature of the questioner's inquiry of accuracy, social, or knowledge. To automatically decide which answering strategy to use, we develop a predictive model based on ASK question types using question features from the perspectives of lexical, topical, contextual, and syntactic as well as answer features. By applying the classifier on an annotated data set, we present a comprehensive analysis to compare questions in terms of their word usage, topical interests, temporal and spatial restrictions, syntactic structure, and response characteristics. Our research results show that the three types of questions exhibited different characteristics in the way they are asked. Our automatic classification algorithm achieves an 83% correct labeling result, showing the value of the ASK taxonomy for the design of social question and answering systems.
    Source
    Journal of the Association for Information Science and Technology. 68(2017) no.2, S.333-347
  10. Xu, Y.; Liu, C.: ¬The dynamics of interactive information retrieval : part II: an empirical study from the activity theory perspective (2007) 0.02 
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    Abstract
    Human information-seeking behavior is complicated. Activity theory is a powerful theoretical instrument to untangle the "complications." Based on activity theory, a comprehensive framework is proposed in Part I (Y. Xu, 2007) of this report to describe interactive information retrieval (IIR) behavior. A set of propositions is also proposed to describe the mechanisms governing users' cognitive activity and the interaction between users' cognitive states and manifested retrieval behavior. An empirical study is carried out to verify the propositions. The authors' experimental simulation of 81 participants in one search session indicates the propositions are largely supported. Their findings indicate IIR behavior is planned. Users adopt a divide-and-conquer strategy in information retrieval. The planning of information retrieval activity is also partially manifested in query revision tactics. Users learn from previously read documents. A user's interaction with a system ultimately changes the user's information need and the resulting relevance judgment, but the dynamics of topicality perception and novelty perception occur at different paces.
    Source
    Journal of the American Society for Information Science and Technology. 58(2007) no.7, S.987-998
  11. Spink, A.: Towards a theoretical framework for information retrieval in an information seeking context (1999) 0.02 
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    Abstract
    This paper presents the initial stages of the development of a three-dimensional model as a theoretical framework for conceptualizing and exploring interactive information retrieval (IR) with an information seeking context. The model, displayed in Figure 1, includes a Plane of Judgment within a Plane of Interaction within a Plane of Time. The Plane of Judgment includes levels and regions of relevance judgments, and other user judgments during interactive IR, e.g., magnitude or strategy feedback, tactics, search strategies, or search terms. The Plane of Judgment exists within a Plane of Interaction. The Plane of Interaction consists of interactive IR models, including Ingwersen (1992, 1996), Belkin, Cool, Stein and Theil (1995), and Saracevic (1996b, 1997). The Plane of Interaction includes movement or shifts within interactions or search episodes, e.g., tactics, information problem, strategies, terms, feedback, goal states, or uncertainty. IR interactions that occur within a Plane of Interaction exist within a Plane of Time. The Plane of Time includes users' information seeking stages, represented in the model by Kuhlthau's Information Search Process Model (1993) and users' successive searches over time related to the same or evolving information problem (Spink, 1996). The three-dimensional model is a framework for the development of theoretical and empirical research to: 1. Integrate interactive IR research within information-seeking context 2. Explore users' interactive IR episodes within their changing information-seeking contexts 3. Examine relevance judgments within users' information seeking processes 4. Broaden relevance research to include the concurrent exploration of relevance judgment level, region and time
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen
  12. Kuhlthau, C.C.: Investigating patterns in information seeking : concepts in context (1999) 0.02 
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    Abstract
    This paper presents the initial stages of the development of a three-dimensional model as a theoretical framework for conceptualizing and exploring interactive information retrieval (IR) with an information seeking context. The model, displayed in Figure 1, includes a Plane of Judgment within a Plane of Interaction within a Plane of Time. The Plane of Judgment includes levels and regions of relevance judgments, and other user judgments during interactive IR, e.g., magnitude or strategy feedback, tactics, search strategies, or search terms. The Plane of Judgment exists within a Plane of Interaction. The Plane of Interaction consists of interactive IR models, including Ingwersen (1992, 1996), Belkin, Cool, Stein and Theil (1995), and Saracevic (1996b, 1997). The Plane of Interaction includes movement or shifts within interactions or search episodes, e.g., tactics, information problem, strategies, terms, feedback, goal states, or uncertainty. IR interactions that occur within a Plane of Interaction exist within a Plane of Time. The Plane of Time includes users' information seeking stages, represented in the model by Kuhlthau's Information Search Process Model (1993) and users' successive searches over time related to the same or evolving information problem (Spink, 1996). The three-dimensional model is a framework for the development of theoretical and empirical research to: 1. Integrate interactive IR research within information-seeking context 2. Explore users' interactive IR episodes within their changing information-seeking contexts 3. Examine relevance judgments within users' information seeking processes 4. Broaden relevance research to include the concurrent exploration of relevance judgment level, region and time
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen
  13. Limberg, L.: Three conceptions of information seeking and use (1999) 0.02 
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    Abstract
    This study grew out of a need for better research based understanding of information seeking and use in a specific context. Several researchers in library and information studies (LIS) pointed out the predominance of research on information needs and information seeking and expressed a need for the study of information use (i.a. Kuhlthau 1993; Vakkari 1997; Wilson 1981). The role of context for information seeking behaviour has been stressed (i.a. Dervin 1997; Wilson 1981, 1994). The complex process of information seeking and use in learning contexts needs further exploration, according to i.a. Kuhlthau (1993). My research project investigated how students used information and what they learnt from the information they retrieved and used for an assignment. The aim of the project was to study information seeking through an explorative investigation of the interaction between information seeking and use and learning outcomes.
    Date
    22. 3.2002 9:53:10
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen
  14. Pejtersen, A.M.: Design of a classification scheme for fiction based on an analysis of actual user-librarian communication, and use of the scheme for control of librarians' search strategies (1980) 0.02 
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    Date
    5. 8.2006 13:22:44
    Source
    Theory and application of information research. Proc. of the 2nd Int. Research Forum on Information Science, 3.-6.8.1977, Copenhagen. Ed.: O. Harbo u, L. Kajberg
  15. Lin, S.-j.; Belkin, N.: Validation of a model of information seeking over multiple search sessions (2005) 0.02 
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    Abstract
    Most information systems share a common assumption: information seeking is discrete. Such an assumption neither reflects real-life information seeking processes nor conforms to the perspective of phenomenology, "life is a journey constituted by continuous acquisition of knowledge." Thus, this study develops and validates a theoretical model that explains successive search experience for essentially the same information problem. The proposed model is called Multiple Information Seeking Episodes (MISE), which consists of four dimensions: problematic situation, information problem, information seeking process, episodes. Eight modes of multiple information seeking episodes are identified and specified with properties of the four dimensions of MISE. The results partially validate MISE by finding that the original MISE model is highly accurate, but less sufficient in characterizing successive searches; all factors in the MISE model are empirically confirmed, but new factors are identified as weIl. The revised MISE model is shifted from the user-centered to the interaction-centered perspective, taking into account factors of searcher, system, search activity, search context, information attainment, and information use activities.
    Date
    10. 4.2005 14:52:22
    Source
    Journal of the American Society for Information Science and Technology. 56(2005) no.4, S.393-415
  16. Dennis, S.; Bruza, P.; McArthur, R.: Web searching : a process-oriented experimental study of three interactive search paradigms (2002) 0.01 
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    Abstract
    This article compares search effectiveness when using query-based Internet search (via the Google search engine), directory-based search (via Yahoo), and phrase-based query reformulation-assisted search (via the Hyperindex browser) by means of a controlled, user-based experimental study. The focus was to evaluate aspects of the search process. Cognitive load was measured using a secondary digit-monitoring task to quantify the effort of the user in various search states; independent relevance judgements were employed to gauge the quality of the documents accessed during the search process and time was monitored as a function of search state. Results indicated directory-based search does not offer increased relevance over the query-based search (with or without query formulation assistance), and also takes longer. Query reformulation does significantly improve the relevance of the documents through which the user must trawl, particularly when the formulation of query terms is more difficult. However, the improvement in document relevance comes at the cost of increased search time, although this difference is quite small when the search is self-terminated. In addition, the advantage of the query reformulation seems to occur as a consequence of providing more discriminating terms rather than by increasing the length of queries
    Source
    Journal of the American Society for Information Science and technology. 53(2002) no.2, S.120-133
  17. Koopmans, N.I.: What's your question? : The need for research information from the perspective of different user groups (2002) 0.01 
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    Abstract
    In this paper results of a field study into the need for research information of different user groups are presented: scientists, policy makers and policy researchers, industry and media. Main questions of semi-structured interviews were: what kind of research information users need, what kind of research information resources are used and which information resources are missing at the moment. User groups are missing for a diversity of reasons the overview of research, experts and institutes in the different scientific fields. Especially for the accessibility and transparency of the scientific world these overviews are reported to be needed. Neither Google nor any of the research institutes or policy research organisations are able to present surveys for different science fields at the moment. Giving users the possibility to search, browse and navigate through accessible and more specialised layers of research information might give answers to different user groups simultaneously.
    Date
    2. 7.2005 12:22:50
    Source
    Gaining insight from research information (CRIS2002): Proceedings of the 6th International Conference an Current Research Information Systems, University of Kassel, August 29 - 31, 2002. Eds: W. Adamczak u. A. Nase
  18. Case, D.O.: Looking for information : a survey on research on information seeking, needs, and behavior (2002) 0.01 
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    Footnote
    Rez. in: JASIST 54(2003) no.7, S.695-697 (R. Savolainen): "Donald O. Case has written an ambitious book to create an overall picture of the major approaches to information needs and seeking (INS) studies. The aim to write an extensive review is reflected in the list of references containing about 700 items. The high ambitions are explained an p. 14, where Case states that he is aiming at a multidisciplinary understanding of the concept of information seeking. In the Preface, the author characterizes his book as an introduction to the topic for students at the graduate level, as well as as a review and handbook for scholars engagged in information behavior research. In my view, Looking for Information is particularly welcome as an academic textbook because the field of INS studies suffers from the lack of monographs. Along with the continuous growth of the number of journal articles and conference papers, there is a genuine need for a book that picks up the numerous pieces and puts them together. The use of the study as a textbook is facilitated by clearly delineated sections an major themes and the wealth of concrete examples of information seeking in everyday contexts. The book is lucidly written and it is accessible to novice readers, too. At first glance, the idea of providing a comprehensive review of INS studies may seem a mission impossible because the current number of articles, papers, and other contributions in this field is nearing the 10,000 range (p. 224). Donald Case is not alone in the task of coming to grips with an increasing number of studies; similar problems have been faced by those writing INS-related chapters for the Annual Review of Information Science and Technology (ARIST). Case has solved the problem of "too many publications to be reviewed" by concentrating an the INS literature published during the last two decades. Secondly, studies an library use and information retrieval are discussed only to a limited extent. In addition, Case is highly selective as to studies focusing an the use of specific sources and channels such as WWW. These delineations are reasonable, even though they beg some questions. First, how should one draw the line between studies an information seeking and information retrieval? Case does not discuss this question in greater detail, although in recent years, the overlapping areas of information seeking and retrieval studies have been broadened, along with the growing importance of WWW in information seeking/retrieval. Secondly, how can one define the concept of information searching (or, more specifically, Internet or Web searching) in relation to information seeking and information retrieval? In the field of Web searching studies, there is an increasing number of contributions that are of direct relevance to information-seeking studies. Clearly, the advent of the Internet, particularly, the Web, has blurred the previous lines between INS and IR literature, making them less clear cut. The book consists of five main sections, and comprises 13 chapters. There is an Appendix serving the needs of an INS textbook (questions for discussion and application). The structure of the book is meticulously planned and, as a whole, it offers a sufficiently balanced contribution to theoretical, methodological, and empirical issues of INS. The title, Looking for Information: A Survey of Research an Information Seeking, Needs, and Behavior aptly describes the main substance of the book. . . . It is easy to agree with Case about the significance of the problem of specialization and fragmentation. This problem seems to be concomitant with the broadening field of INS research. In itself, Case's book can be interpreted as a struggle against this fragmentation. His book suggests that this struggle is not hopeless and that it is still possible to draw an overall picture of the evolving research field. The major pieces of the puzzle were found and the book will provide a useful overview of INS studies for many years."
    Series
    Library and information science
  19. Saastamoinen, M.; Järvelin, K.: Search task features in work tasks of varying types and complexity (2017) 0.01 
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    Abstract
    Information searching in practice seldom is an end in itself. In work, work task (WT) performance forms the context, which information searching should serve. Therefore, information retrieval (IR) systems development/evaluation should take the WT context into account. The present paper analyzes how WT features: task complexity and task types, affect information searching in authentic work: the types of information needs, search processes, and search media. We collected data on 22 information professionals in authentic work situations in three organization types: city administration, universities, and companies. The data comprise 286 WTs and 420 search tasks (STs). The data include transaction logs, video recordings, daily questionnaires, interviews. and observation. The data were analyzed quantitatively. Even if the participants used a range of search media, most STs were simple throughout the data, and up to 42% of WTs did not include searching. WT's effects on STs are not straightforward: different WT types react differently to WT complexity. Due to the simplicity of authentic searching, the WT/ST types in interactive IR experiments should be reconsidered.
    Source
    Journal of the Association for Information Science and Technology. 68(2017) no.5, S.1111-1123
  20. Byström, K.: Information seekers in context : an analysis of the 'doer' in INSU studies (1999) 0.01 
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    Abstract
    In information needs, seeking and use (INSU) research, individuals have most commonly been perceived as users (e.g., Kuhlthau, 1991; Dervin & Nilan, 1986; Dervin, 1989; Belkin, 1980). The concept user originates from the user of libraries and other information services and information systems. Over the years the scope of the concept has become wider and it is nowadays often understood in the sense of seekers of information (e.g., Wilson, 1981; Marchionini, 1995) and users of information (e.g., Streatfield, 1983). Nevertheless, the concept has remained ambiguous by being on the one hand universal and on the other hand extremely specific. The purpose of this paper is to map and evaluate views on people whose information behaviour has been in one way or another the core of our research area. The goal is to shed some light on various relationships between the different aspects of doers in INSU studies. The paper is inspired by Dervin's (1997) analysis of context where she identified among other themes the nature of subject by contrasting a `transcendental individual' with a `decentered subject', and Talja's (1997) presentation about constituting `information' and `user' from the discourse analytic viewpoint as opposed to the cognitive viewpoint. Instead of the metatheoretical approach applied by Dervin and Talja, a more concrete approach is valid in the present analysis where no direct arguments for or against the underlying metatheories are itemised. The focus is on doers in INSU studies leaving other, even closely-related concepts (i.e., information, information seeking, knowledge etc.), outside the scope of the paper.
    Date
    22. 3.2002 9:55:52
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Sheffield, UK, 1998. Ed. by D.K. Wilson u. D.K. Allen

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