-
Schaefer, M.T.: Internet information retrieval for libraries : four keys & sites that use them (1998)
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- Abstract
- Provides illustrative examples of the methods, tools and resources that enable librarians, information specialists and end users to make the most of the WWW. The 4 key factors that facilitate access are location, evaluation, organization and communication. Outlines how a number of sistes make use of these factors. Describes: the Internet Library for Librarians, Argus Clearinghouse's Digital Librarian's Award; FEDSTATS, the University Library System, chines University of Hong Kong, the WWW Virtual Library, the Finnish Virtual Library Project, and BIBNET
- Date
- 22. 2.1999 13:19:44
- Source
- Information retrieval and library automation. 33(1998) no.8, S.1-3
-
Brattli, T.: Fagreferentkonferansen 1998 : nettbaserte bibliotektjenester (1998)
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- Abstract
- Reports on the conference arranged by Tromso University Library in March 1998. O. Husby described BIBSYS Digital Library, a project aimed at collections, coordinated access to external collections, and integration with the BIBSYS database. H. Geleijnse outlined Tilburg University Library's digital document services. L. Longva presented Tromso University Library, and J.E. Roed Oslo University's new library. J. Hakala described the Nordic Metadata Project. Representatives from journal agents, publishers and libraries discussed electronic journals
- Footnote
- Übers. d. Titels: The subject specialists' conference 1998: netbased library services
-
Balas, J.: ¬The online treasures of the Library of Congress (1996)
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- Abstract
- Describes the resources available through the LoC WWW online site. Covers: general information and publications; government information; research and collections services which include the historical collections for the National Digital Library, and the American Memory Project; copyright information from the US Copyright Office; online databases of the LoC including the LoC MARVEL gopher based information system; electronic exhibits; and information and guides for searching the Internet
-
Li, J.; Wu, G.: Characteristics of reference transactions : challenges to librarian's roles (1998)
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- Abstract
- Reports results of a study to analyze the nature of reference services and reference desk transactions. 2 reference librarians, one from South Alabama University, Biomedical Library and the other from the Shiffman Medical Library, Wayne State University, Michigan, recorded reference transactions while they staffed the reference desks at their respective institutions from May to October 1996. 2 types of data were collected; types of tools or sources used to provide answers to reference queries; and instruction provided, from the reference desk, on different types of application
- Footnote
- Article included in a special section devoted to work undertaken as part of the University of Iowa Digital Library Project
- Source
- Bulletin of the Medical Library Association. 86(1998) no.4, S.610-612
-
Lüdtke, H.: Secret Patrons, Invisible Users : Digital Reference @ Your Library: Fundstücke einer nicht nur virtuellen Erkundung in den USA (2004)
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- Abstract
- Hat man die elektronische Barriere der Joseph-Regenstein-Bibliothek an der University of Chicago dank der gewährten library privileges erst einmal passiert, weist ein mustergültig platziertes, weithin sichtbares Schild in das Zentrum des Erdgeschosses: »Ask a librarian!« Es herrscht reger Betrieb, alle Opac- und Internet-Terminals sind besetzt. Am Auskunftsplatz aber zeigt sich nur selten ein Besucher. Gibt es keine Fragen? Dieser Eindruck täuscht! Oder vielmehr: Dies ist nicht das vollständige Bild.
- Date
- 22. 3.2004 14:50:05
- Footnote
- Mit einer Zusammenstellung: Facets of Quality for Digital reference"
-
Limberg, L.: Information seeking and learning outcomes : a study of the interaction between two phenomena (1998)
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- Abstract
- Presents and discusses some findings from a dissertation research project aimed at investigating the interaction between students' information seeking and use and the learning outcomes of an assignment
- Date
- 22. 5.1999 18:43:51
- Source
- Scandinavian public library quarterly. 31(1998) no.3, S.28-31
-
Nicholas, D.; Huntington, P.; Jamali, H.R.; Rowlands, I.; Fieldhouse, M.: Student digital information-seeking behaviour in context (2009)
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- Abstract
- Purpose - This study provides evidence on the actual information-seeking behaviour of students in a digital scholarly environment, not what they thought they did. It also compares student information-seeking behaviour with that of other academic communities, and, in some cases, for practitioners. Design/methodology/approach - Data were gathered as part of CIBER's ongoing Virtual Scholar programme. In particular log data from two digital journals libraries, Blackwell Synergy and OhioLINK, and one e-book collection (Oxford Scholarship Online) are utilized. Findings - The study showed a distinctive form of information-seeking behaviour associated with students and differences between them and other members of the academic community. For example, students constituted the biggest users in terms of sessions and pages viewed, and they were more likely to undertake longer online sessions. Undergraduates and postgraduates were the most likely users of library links to access scholarly databases, suggesting an important "hot link" role for libraries. Originality/value - Few studies have focused on the actual (rather than perceived) information-seeking behaviour of students. The study fills that gap.
- Date
- 23. 2.2009 17:22:41
-
Sloan, B.: Service perspectives for the digital library remote reference services (1998)
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- Abstract
- Explores the roles of the librarian and of the service perspective in the digital library environment, focusing on the collaboration between librarians and users where the librarian and user are not collocated. Discusses the role of the librarians as outlined in the literature on digital libraries, examines some studies of the service perspective in the digital library, surveys existing initiatives in providing library services electronically, and outlines potential service perspectives for the digital libraries
- Source
- Library trends. 47(1998) no.1, S.117-143
-
Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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- Date
- 20. 4.2002 17:30:22
-
Tedd, L.A.; Yeates, R.: ¬A personalized current awareness service for library and information services staff : an overview of the NewsAgent for Libraries project (1998)
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- Abstract
- NewsAgent for Libraries is one of the projects funded by the eLib programme in the UK. Following a brief historical account of the original ideas behind the project, describes the main stages in developing the project: which aims to create a user configurable electronic news and current awareness service for library and information professionals with a mixture of content streams, including metadata. Users' interests are specified by profiles which are then matched with incoming records so that users are alerted by electronic mail of items of potential interest. Examples of creating profiles and of some of the 'input feeds' in the project are given as well as an example of the use of the Dublic Core metadata format for describing resources covered in NewsAgent
- Date
- 22. 2.1999 17:50:10
-
Chowdhury, G.G.: Digital libraries and reference services : present and future (2002)
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- Abstract
- Reference services have taken a central place in library and information services. They are also regarded as personalised services since in most cases a personal discussion takes place between a user and a reference librarian. Based on this, the librarian points to the sources that are considered to be most appropriate to meet the specific information need(s) of the user. Since the Web and digital libraries are meant for providing direct access to information sources and services without the intervention of human intermediaries, the pertinent question that appears is whether we need reference services in digital libraries, and, if so, how best to offer such services. Current digital libraries focus more on access to, and retrieval of, digital information, and hardly lay emphasis on the service aspects. This may have been caused by the narrower definitions of digital libraries formulated by digital library researchers. This paper looks at the current state of research in personalised information services in digital libraries. It first analyses some representative definitions of digital libraries in order to establish the need for personalised services. It then provides a brief overview of the various online reference and information services currently available on the Web. The paper also briefly reviews digital library research that specifically focuses on the personalisation of digital libraries and the provision of digital reference and information services. Finally, the paper proposes some new areas of research that may be undertaken to improve the provision of personalised information services in digital libraries.
-
Tenopir, C.; Ennis, L.: ¬The digital reference work of academic libraries (1998)
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- Abstract
- Reports a survey of all academic members of the Association of Research Libraries in the 4th quarter of 1997 which examined how academic libraries incorporate electronic information sources into their reference activities and the effects on libraries services. There was a response rate of 68 per cent, Compares results surveys carried out in 1991 and 1994. The survey covered: numbers of computers access options (intermediary, end user online, CD-ROM locally loaded databases or those accessible through the library catalogue and the Internet. There is a trend away from print resources, particularly indexing and abstracting materials, and away from CD-ROM LANs and local loading of databases towards remote online resources
- Source
- Online. 22(1998) no.4, S.22-28
-
Talja, S.: Discourse analysis in the development of a regional information service (1997)
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- Abstract
- Information provided through information networks can be retrieved through the network search engines by using words appearing in documents. However, these documents are written in the document producers' language and the users' perspective is often overlooked. Describes the Digital Information Service of Tampere Region (DISTR) project which aims to build a novel kind of WWW based local, information service. The DISTR service organizes local information services and public administration and commercial services (or resources) under a single interface which supports their identifiction and access by describing the resources according to dimensions and vocabulary identified in the discourse of service clients. Introduces the architecture of the DISTR service, the discourse analytic approach and preliminary results
- Source
- Proceedings of the 2nd British-Nordic Conference on Library and Information Studies, Edinburgh, 1997. Organized by the British Association for Information and Library Education (BAILER). Ed.: Micheline Beaulieu et al
-
Snyder, H.; Davenport, E.: Costing and pricing in the digital age : a practical guide for information services (1997)
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- Footnote
- Rez. in: Electronic library 16(1998) no.5, S.342-343 (B. Loughridge)
- Imprint
- London : Library Association
-
Newton, R.; Sutton, A.; McConnell, M.: Information skills for open learning : a public library initiative (1998)
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- Abstract
- Early in 1996 South Ayrshire Libraries submitted a proposal to the British Library Research and Innovation Centre's Digital Libraries Programme, outlining a plan to enhance public library support to users who were engaged in open or distance learning by identifying and classifying a range of learning resources which could be accessed via the Internet. This was to be accomplished by designing and developing a Web-based directory to support open learners. In addition it was planned that references to locally held open learning material should also be included in the directory. The proposal included a preliminary stage which involved collaboration with the Robert Gordon University School of of Information and Media, to develop information and skills training for independent learners. It was envisaged that this would take the form of a Web-based resource which collated various learning skills packages which are currently available on the Internet. This could then be used as the basis for developing information skills courses which could be run locally by public library staff. The aim of this paper is to describe the procedure and rationale for developing the Information Skills Web site and to report on progress to date. Examines the question of why information skills training was seen to be a key starting point for the project and the issues and challenges which have surfaced during the development and implementation of the Web site designed to facilitate this training. The Web site itself can be accessed at http://www.rgu.ac.uk/~sim/staff/mmcc/ ayr/intro.htm
- Source
- Library review. 47(1998) no.2, S.125-134
-
Watstein, S.: Reference service in a digital age (1998)
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- Abstract
- Reports on a workshop entitles 'Reference services in a digital age' held on 11 Jan 1998 at the ALA Midwinter Conference. Briefly notes the issues addressed, including: the skills needed by 'cyber' reference librarians; possible competition with Internet answering services; reference librarians' responsibility for the quality of the service in a digital environment; and the likely neglect of physical resources on library shelves
- Source
- Library hi tech news. 1998, no.152, S.5-6
-
Davenport, E.; Procter, R.; Goldenberg, A.: Distributed expertise : remote reference service on a metropolitan area network (1997)
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- Abstract
- Discusses the nature of reference work and the role of reference librarians in digital libraries where many users serve themselves by means of the Bath ISI Data Service (BIDS) and other free-at-point-of-use information services which emulate the Bath service (MIDAS, EDINA). Considers how the concept of the 'reference desk' can be defined where points of presence for both users and librarians are distributed. Reports results of research, undertaken in Edinburgh, Scotland, to explore these issues in the context of the enhanced regional communications available through EaStMAN (Edinburgh and Stirling Metropolitan Area Network). The project involved the BIOSIS Abstracts service hosted by the EDINA consortium and linked 3 university libraries (Edinburgh University, Heriot-Watt University and Napier University). Investigated the experiences of users and the work patterns of librarians and related these to the design rationale of a prototype WWW based network reference consultation support system. Focused on types of user problems end expert responses across various media and genres of interaction. The pilot service is schedules to start in Autumn 1997 and a future report of its use is planned
- Source
- Electronic library. 15(1997) no.4, S.271-278
-
Lankes, R.D.; Collins, J.W.; Kasowitz, A.S.: Digital reference service in the new millennium : planning, management, and evaluation (2000)
0.07
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- Series
- The new library series; 6
-
McCrea, R.: Evaluation of two library-based and one expert reference service on the Web (2004)
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- Abstract
- It has become increasingly common for libraries to provide a reference service which operates via e-mail or through online forms. This paper compares the performance of three digital reference services available on the World Wide Web, namely, AllExperts, Ask a Librarian, and Internet Public Library (a fourth service, Ask Bob, was included initially but eventually excluded). The online digital reference/"expert" services are generally very effective; most provide an answer within three days, and include suggestions for sources of further information. Although the general response rate from all the services was good, library-based services were found to be more trustworthy since they provided the answers together with the sources.
- Object
- Internet Public Library
- Source
- Library review. 53(2004) no.1, S.11-16
-
Lukasiewicz, A.: Exploring the role of digital academic libraries : changing student needs demand innovative service approach (2007)
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- Abstract
- Purpose - The purpose of this paper is to argue that in order to remain a dynamic and important part of the university, academic librarians must embrace change and create digital libraries that offer innovative reference services and other cutting edge digital products such as podcasting and wikis. Design/methodology/approach - An examination of current research in the field. Findings - America Online Instant Messenger (AOL IM) has the potential to be used for reference chat, and more scholarship should be done in this area. Wikis and podcasting also have the potential to innovate service. Focused efforts through scholarship and implementation of new technological tools will ensure that librarians remain dynamic in the creation of digital libraries. Originality/value - An in-depth discussion of podcasting, wikis, and virtual reference in the context of the academic library.
- Content
- Beitrag eines Themenheftes "Voices of the new library professionals"
- Source
- Library review. 56(2007) no.9, S.821-827
