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  • × author_ss:"Tenopir, C."
  1. Tenopir, C.: Integrating electronic reference (1995) 0.03 
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    Abstract
    Reports on a survey of ARL (Ass. of Research Libraries) members in the USA in 1994, which sought to find out the electronic reference services that are offered by these libraries and how the services affect reference staff, the expectations of users, and user instruction. The services covered include CD-ROM, intermediary online searching, end user online (e.g. FirstSearch), tape loaded databases and user access to the Internet, including electronic mail facilities. Highlights the additional workload the provision of these services involves, and the sometimes unrealistic expectations of users especially with regard to Internet resources
    Date
    25.11.1995 19:22:01
  2. Tenopir, C.; Neufang, R.: Electronic reference options : how they stack up in research libraries (1992) 0.03 
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    Abstract
    Report of a survey 96 (out of 119) US and Canadian member libraries of the Association of Research Libraries (ARL) to determine their use of on-line and CD-ROM data bases, including OPACs. 4 catalogues were identified: on-line mediated searching (97%); CD-ROMs (96%); end-user on-line searching (45%); and locally mounted magnetic tapes (37,5%). The latter option is expected to be the most widely used option in the new future. Although CD-ROM caused some migration from on-line, most migration was from printed sources to CD-ROM. Tables show: on-line hosts most used for intermediary on-line searching; on-line data bases most after searched by intermediaries; end user on-line systems offered by most libraries; the 20 most popular CD-ROM data bases; and the 8 magnetic tape data bases accessible on OPACs
    Source
    Online. 16(1992) no.2, S.22-28
  3. Tenopir, C.: Reference services from RLG (1995) 0.03 
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    Abstract
    Describes the variety of search services supporting library reference functions offered by the RLG in the USA. The best known of these is RLIN, the massive bibliographic database and related services originally developed for shared cataloguing. In the last few years RLG has added CitaDel, an online search system that provides access to indexing/abstracting databases; and Zephyr, a Z39.50 server that amkes the RLIN and CitaDel databases searchable through a library's online catalogue. RLG also offers document delivery connections, including Ariel and Internet based document delivery software, for a full complement of online reference support for academic and public libraries
    Date
    25.11.1995 19:22:01
  4. Allard, S.; Levine, K.J.; Tenopir, C.: Design engineers and technical professionals at work : observing information usage in the workplace (2009) 0.02 
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    Abstract
    This exploratory study examines how design engineers and technical professionals (hereafter referred to as engineers) in innovative high-tech firms in the United States and India use information in their daily work activities including research, development, and management. The researchers used naturalistic observation to conduct a series of daylong workplace observations with 103 engineers engaged in product design and testing in four U.S.- and two India-based firms. A key finding is that engineers spend about one fourth of their day engaged in some type of information event, which was somewhat lower than the percentage identified in previous research. The explanation may be rooted in the significant change in the information environment and corporate expectations in the last 15 years, which is the time of the original study. Searching technology has improved, making searching less time consuming, and engineers are choosing the Internet as a primary source even though information may not be as focused, as timely, or as authoritative. The study extends our understanding of the engineering workplace, and the information environment in the workplace, and provides information useful for improving methods for accessing and using information, which could ultimately lead to better job performance, facilitate innovation, and encourage economic growth.
    Date
    22. 3.2009 12:43:37
  5. Tenopir, C.: Moving to the information village (1996) 0.01 
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    Abstract
    Discusses the familiar problem of users are now confronted with the needs to impose order on myriad sources of information and to present them in an integrated way to users. Describes an attempt to provide such integration in the engineering field, Engineering Information Village, or Ei Village, produced by Engineering Information Inc. It resembles a WWW site, and integrates a traditional online abstracting and indexing service with access to WWW sites in the engineering field, contacts to engineering consultants, and access to other sources of interest to engineers. Explains how the metaphor of the village is carried though in the service and stresses the vetting process which seeks to guarantee that sources provided are authoritative. Also details the pricing of the service
  6. Tenopir, C.: Choices for electronic reference (1993) 0.01 
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    Abstract
    Gives a brief account of the various kinds of reference sources available to libraries, from remote online sources to locally mountes databases to printed reference works. Also provides a short historical account of electronic reference sources. Sees a role for each medium in the library and gives broad guidelines for choosing to provide a variety of these media
  7. Tenopir, C.; Ennis, L.: ¬The digital reference work of academic libraries (1998) 0.01 
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    Source
    Online. 22(1998) no.4, S.22-28
  8. Tenopir, C.: Front end software proliferates (1996) 0.01 
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    Abstract
    Discusses the advent of software packages (termed front end packages) which are installed on PCs or Macintosh machines and provide the user with an interface to online databases. The packages involved usually provide graphical user interfaces (GUIs) and are dedicated to particular online systems. Focuses on KR ProBase which was introduced by Knight-Ridder in 1995 for information specialists to search DIALOG and DataStar (though not yet with a single interface). Describes the features of this product. Concludes with a brief discussion of the alternatives to host specific software packagaes, Z39.50 and Web browsers such as Netscape
  9. Tenopir, C.: Online systems for information access and retrieval (2008) 0.01 
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    Abstract
    In 1973 F. W. Lancaster published the first textbook about online information retrieval (with E. G. Fayen). That text and his later writings and books on the topics relating to online searching set the precedent for many books to follow. His early work also advocated many changes to the state-of-the-art systems and anticipated many of the characteristics of modern online information retrieval systems. Although the basic underlying structure of modern systems is still similar to what Lancaster wrote about thirty years ago, many of the changes he advocated have occurred. From an era of bibliographic databases on command-driven systems searched by library professionals, online systems have evolved to have friendlier interfaces, include full texts or links to full texts, and are targeted to the end users of the information. The information industry has evolved, as have the online search systems and tools that are so commonplace today.
  10. Douglass, K.; Allard, S.; Tenopir, C.; Wu, L.W.; Frame, M.: Managing scientific data as public assets : data sharing practices and policies among full-time government employees (2014) 0.01 
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    Abstract
    This paper examines how scientists working in government agencies in the U.S. are reacting to the "ethos of sharing" government-generated data. For scientists to leverage the value of existing government data sets, critical data sets must be identified and made as widely available as possible. However, government data sets can only be leveraged when policy makers first assess the value of data, in much the same way they decide the value of grants for research outside government. We argue that legislators should also remove structural barriers to interoperability by funding technical infrastructure according to issue clusters rather than administrative programs. As developers attempt to make government data more accessible through portals, they should consider a range of other nontechnical constraints attached to the data. We find that agencies react to the large number of constraints by mostly posting their data on their own websites only rather than in data portals that can facilitate sharing. Despite the nontechnical constraints, we find that scientists working in government agencies exercise some autonomy in data decisions, such as data documentation, which determine whether or not the data can be widely shared. Fortunately, scientists indicate a willingness to share the data they collect or maintain. However, we argue further that a complete measure of access should also consider the normative decisions to collect (or not) particular data.
  11. Tenopir, C.: Electronic reference options : tracking the changes (1995) 0.01 
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    Abstract
    Reports the results of a 1994 survey of the academic library memebers of the Association of Research Libraries, USA, to discover what types of electronic reference services they offer and how these services affect reference librarians' jobs and user and staff training. This survey was a follow up to an earlier survey in 1991
  12. Nahl, D.; Tenopir, C.: Affective and cognitive searching behavior of novice end-users of a full-text database (1996) 0.01 
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    Footnote
    Novice end users were given 2 hours of training in searching a full-text magazine database (Magazine ASAP(TM)) on DIALOG. Subjects searched during 3 to 4 sessions in the presence of a trained monitor who prompted them to think aloud throughout the sessions. qualitative analysis of the transcripts and transaction logs yielded empirical information on user variables (purpose, motivation, satisfaction), uses of the database, move types, and every question users asked during the searches. The spontaneous, naturalistic questions were categorized according to affective, cognitive, and sensorimotor speech acts. Results show that most of the searches were performed for the self and were work related. The most common use of the database was to retrieve full-text articles online and to download and print them out rather than read them on screen. The majority of searches were judged satisfactory. Innovative uses included browsing for background information and obtaining contextualized sentences for language teaching. Searchers made twice as many moves to limit sets as moves to expand sets. Affective questions outnumbered cognitive and sensorimotor questions by two to one. This preponderance of affective micro-information needs during searching might be addressed by new system functions
  13. Rowlands, I.; Nicholas, D.; Williams, P.; Huntington, P.; Fieldhouse, M.; Gunter, B.; Withey, R.; Jamali, H.R.; Dobrowolski, T.; Tenopir, C.: ¬The Google generation : the information behaviour of the researcher of the future (2008) 0.01 
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    Abstract
    Purpose - This article is an edited version of a report commissioned by the British Library and JISC to identify how the specialist researchers of the future (those born after 1993) are likely to access and interact with digital resources in five to ten years' time. The purpose is to investigate the impact of digital transition on the information behaviour of the Google Generation and to guide library and information services to anticipate and react to any new or emerging behaviours in the most effective way. Design/methodology/approach - The study was virtually longitudinal and is based on a number of extensive reviews of related literature, survey data mining and a deep log analysis of a British Library and a JISC web site intended for younger people. Findings - The study shows that much of the impact of ICTs on the young has been overestimated. The study claims that although young people demonstrate an apparent ease and familiarity with computers, they rely heavily on search engines, view rather than read and do not possess the critical and analytical skills to assess the information that they find on the web. Originality/value - The paper reports on a study that overturns the common assumption that the "Google generation" is the most web-literate.
  14. Tenopir, C.: Linking to full texts (1998) 0.01 
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    Abstract
    Describes the links which major online indexing and bibliographic services are providing from article citations to the corresponding electronic full text. Services covered include OCLC's FirstSearch and its Electronic Collections Online, Ovid, PubMed and UMI/ProQuest Direct. Discusses the value of links to electronic full text vis a vis direct searching of the full text, arguing for the superiority of the former and stressing that indexing services and bibliographic databases have a strong future for this reason
  15. Tenopir, C.; Green, D.: Patterns of use and usage factors for online databases in academic and public libraries (1999) 0.01 
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    Abstract
    Database usage data from a random sample of academic and public libraries in the U.S. and Canada reveals patterns of use in selected types of libraries. Library users in both public and academic libraries tend to use commercial online databases most frequently early in the week, mid-day, and at times that correspond to the academic calendar (November in this six-month sample.) The mean number of simultaneous users is correlated with the size of the population served and the number of workstations available, but relatively low numbers of users are simultaneously logged on to research databases at all sizes of libraries. A questionnaire sent to these same libraries identified many other factors that might influence database use, including levels of instruction, availability of remote login, placement of a database on the library's homepage, although none of these factors was found to be statistically significant
  16. Tenopir, C.; King, D.W.; Boyce, P.; Grayson, M.; Paulson, K.-L.: Relying an electronic journals : reading patterns of astronomers (2005) 0.01 
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    Abstract
    Surveys of the members of the American Astronomical Society identify how astronomers use journals and what features and formats they prefer. While every work field is distinct, the patterns of use by astronomers may provide a glimpse of what to expect of journal patterns and use by other scientists. Astronomers, like other scientists, continue to invest a large amount of their time in reading articles and place a high level of importance an journal articles. They use a wide variety of formats and means to get access to materials that are essential to their work in teaching, service, and research. They select access means that are convenient-whether those means be print, electronic, or both. The availability of a mature electronic journals system from their primary professional society has surely influenced their early adoption of e-journals.
  17. Tenopir, C.; King, D.W.; Edwards, S.; Wu, L.: Electronic journals and changes in scholarly article seeking and reading patterns : the paradox of control (2009) 0.01 
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    Abstract
    Purpose - By tracking the information-seeking and reading patterns of science, technology, medical and social science faculty members from 1977 to the present, this paper seeks to examine how faculty members locate, obtain, read, and use scholarly articles and how this has changed with the widespread availability of electronic journals and journal alternatives. Design/methodology/approach - Data were gathered using questionnaire surveys of university faculty and other researchers periodically since 1977. Many questions used the critical incident of the last article reading to allow analysis of the characteristics of readings in addition to characteristics of readers. Findings - The paper finds that the average number of readings per year per science faculty member continues to increase, while the average time spent per reading is decreasing. Electronic articles now account for the majority of readings, though most readings are still printed on paper for final reading. Scientists report reading a higher proportion of older articles from a wider range of journal titles and more articles from library e-collections. Articles are read for many purposes and readings are valuable to those purposes. Originality/value - The paper draws on data collected in a consistent way over 30 years. It provides a unique look at how electronic journals and other developments have influenced changes in reading behavior over three decades. The use of critical incidence provides evidence of the value of reading in addition to reading patterns.
  18. Nicholas, D.; Huntington, P.; Jamali, H.R.; Rowlands, I.; Dobrowolski, T.; Tenopir, C.: Viewing and reading behaviour in a virtual environment : the full-text download and what can be read into it (2008) 0.01 
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    Abstract
    Purpose - This article aims to focus on usage data in respect to full-text downloads of journal articles, which is considered an important usage (satisfaction) metric by librarians and publishers. The purpose is to evaluate the evidence regarding full-text viewing by pooling together data on the full-text viewing of tens of thousands of users studied as part of a number of investigations of e-journal databases conducted during the Virtual Scholar research programme. Design/methodology/approach - The paper reviews the web logs of a number of electronic journal libraries including OhioLINK and ScienceDirect using Deep Log Analysis, which is a more sophisticated form of transactional log analysis. The frequency, characteristics and diversity of full-text viewing are examined. The article also features an investigation into the time spent online viewing full-text articles in order to get a clearer understanding of the significance of full-text viewing, especially in regard to reading. Findings - The main findings are that there is a great deal of variety amongst scholars in their full-text viewing habits and that a large proportion of views are very cursory in nature, although there is survey evidence to suggest that reading goes on offline. Originality/value - This is the first time that full-text viewing evidence is studied on such a large scale.
  19. Tenopir, C.: Information metrics and user studies (2003) 0.01 
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    Abstract
    Three questions - what can be studied; how can studies be done; and what can be measured - drive research methods and help to identify information metrics for user studies. User studies can investigate user needs, search strategies, or preferences. Observing and asking, the two main methods for conducting user studies, yield quantitative and qualitative data through studying patterns of behavior and insights into motivation. ciber (Centre for Information Behaviour and the Evaluation of Research, City University, London) is in a good position to continue supporting information user behavior studies that use a variety of methods to gather both qualitative and quantitative data and help establish consistent metrics.
  20. Tenopir, C.; Lundeen, G.: Managing your information : how to design and create a textual database on your microcomputer (1988) 0.01 
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