Search (17 results, page 1 of 1)

Information brokers and reference services (1989) 0.02

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Series: Reference librarian; no.22

Conflicts in reference services (1985) 0.02

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Isbn: 0-86656-385-7

Durrance, J.C.: Reference success : does the 55 percent rule tells the whole story? (1989) 0.02

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Source: Library journal. 114(1989) no.7, S.31-36

Hernon, P.; McClure, C.R.: Unobtrusive reference testing : the 55 percent rule (1986) 0.02

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Source: Library journal. 111(1986) no.7, S.37-41

Bonta, B.; Kallin, S.: CD-ROM implementation : a reference staff takes charge (1989) 0.02

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Source: Reference services review. 17(1989) no.2, S.7-11

Information and referral in reference services (1988) 0.02

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Isbn: 0-86656-693-7

Ethics and reference services (1982) 0.02

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Isbn: 0-86656-211-7

Reference services for children and young adults (1983) 0.02

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Series: Reference librarian; nos.7/8

Papendieck, A.: Organisation des Auskunftsdienstes in öffentlichen Bibliotheken (1982) 0.01

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Series: Lehrbriefe Auskunftsdienst; 1) (Dbi-Materialien; 22

Stevens, N.D.: ¬The importance of the verb in the reference question (1988) 0.01

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Source: Reference librarian. 1988, no.22, S.241-244

Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989) 0.01

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Source: Maktaba. 11(1989), no.1, S.19-22

Umlauf, K.: Verbraucherberatung in der Stadtbibliothek Ludwigsburg (1989) 0.01

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Date: 7. 4.2001 15:37:08

Informationsdienste für Handel und Industrie / Information services for industry : Workshop Hatfield 1989. Arbeitspapiere (1989) 0.01

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Content: Kapitel: (1) Die Zielgruppe und ihr Informationsbedarf // (2) Analyse der Dienstleistung // (3) Marketing für den Informationsdienst // (4) Praktische Anschauung // (5) Zusammenarbeit und Informationsverbünde // (6) Finanzierung und Kostenrechnung // (7) Management und Verwaltung

Rauch, W.; Strauch, D.: Bildschirmtext: eine Einführung (1983) 0.01

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Source: Nachrichten für Dokumentation. 34(1983) H.1, S.3-7

Kloeden, E. von: Beraten will gelernt sein (1989) 0.01

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Date: 7. 4.2001 15:37:31

Christ, P.: Vom Verwaltungsroboter zum 'Medium'? : der 'offene Computer' in Böblingen (1989) 0.01

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Date: 7. 4.2001 15:38:00

Grogan, D.: Grogan's case studies in reference work : Vol.1-6 (1987) 0.01

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Isbn: 0-85157-364-9 (1) * 0-85157-412-2 (2) * 0-85157-413-0 (3) * 0-85157-414-9 (4) * 0-85157-415-7 (5) * 0-85157-416-5 (6)

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