-
Sachse, J.: ¬The influence of snippet length on user behavior in mobile web search (2019)
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- Abstract
- Purpose Web search is more and more moving into mobile contexts. However, screen size of mobile devices is limited and search engine result pages face a trade-off between offering informative snippets and optimal use of space. One factor clearly influencing this trade-off is snippet length. The purpose of this paper is to find out what snippet size to use in mobile web search. Design/methodology/approach For this purpose, an eye-tracking experiment was conducted showing participants search interfaces with snippets of one, three or five lines on a mobile device to analyze 17 dependent variables. In total, 31 participants took part in the study. Each of the participants solved informational and navigational tasks. Findings Results indicate a strong influence of page fold on scrolling behavior and attention distribution across search results. Regardless of query type, short snippets seem to provide too little information about the result, so that search performance and subjective measures are negatively affected. Long snippets of five lines lead to better performance than medium snippets for navigational queries, but to worse performance for informational queries. Originality/value Although space in mobile search is limited, this study shows that longer snippets improve usability and user experience. It further emphasizes that page fold plays a stronger role in mobile than in desktop search for attention distribution.
- Date
- 20. 1.2015 18:30:22
-
Kim, J.; Thomas, P.; Sankaranarayana, R.; Gedeon, T.; Yoon, H.-J.: Eye-tracking analysis of user behavior and performance in web search on large and small screens (2015)
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- Abstract
- In recent years, searching the web on mobile devices has become enormously popular. Because mobile devices have relatively small screens and show fewer search results, search behavior with mobile devices may be different from that with desktops or laptops. Therefore, examining these differences may suggest better, more efficient designs for mobile search engines. In this experiment, we use eye tracking to explore user behavior and performance. We analyze web searches with 2 task types on 2 differently sized screens: one for a desktop and the other for a mobile device. In addition, we examine the relationships between search performance and several search behaviors to allow further investigation of the differences engendered by the screens. We found that users have more difficulty extracting information from search results pages on the smaller screens, although they exhibit less eye movement as a result of an infrequent use of the scroll function. However, in terms of search performance, our findings suggest that there is no significant difference between the 2 screens in time spent on search results pages and the accuracy of finding answers. This suggests several possible ideas for the presentation design of search results pages on small devices.
-
Morse, P.M.: Search theory and browsing (1970)
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- Date
- 22. 5.2005 19:53:09
-
Morse, P.M.: Browsing and search theory (1973)
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- Date
- 22. 5.2005 19:52:29
-
Branch, J.L.: Investigating the information-seeking process of adolescents : the value of using think alouds and think afters (2000)
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- Source
- Library and information science research. 22(2000) no.4, S.371-382
-
Pejtersen, A.M.: Design of a classification scheme for fiction based on an analysis of actual user-librarian communication, and use of the scheme for control of librarians' search strategies (1980)
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- Date
- 5. 8.2006 13:22:44
-
Hsieh-Yee, I.: Search tactics of Web users in searching for texts, graphics, known items and subjects : a search simulation study (1998)
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- Date
- 25.12.1998 19:22:31
-
Limberg, L.: Three conceptions of information seeking and use (1999)
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- Date
- 22. 3.2002 9:53:10
-
Lin, S.-j.; Belkin, N.: Validation of a model of information seeking over multiple search sessions (2005)
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- Date
- 10. 4.2005 14:52:22
-
Koopmans, N.I.: What's your question? : The need for research information from the perspective of different user groups (2002)
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- Date
- 2. 7.2005 12:22:50
-
Crestani, F.; Du, H.: Written versus spoken queries : a qualitative and quantitative comparative analysis (2006)
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- Date
- 5. 6.2006 11:22:23
-
Xu, Y.: ¬The dynamics of interactive information retrieval behavior : part I: an activity theory perspective (2007)
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- Date
- 27. 5.2007 13:55:22
-
Lee, S.-S.; Theng, Y.-L.; Goh, D.H.-L.: Creative information seeking : part II: empirical verification (2007)
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- Date
- 23.12.2007 12:22:16
-
Saastamoinen, M.; Järvelin, K.: Search task features in work tasks of varying types and complexity (2017)
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- Abstract
- Information searching in practice seldom is an end in itself. In work, work task (WT) performance forms the context, which information searching should serve. Therefore, information retrieval (IR) systems development/evaluation should take the WT context into account. The present paper analyzes how WT features: task complexity and task types, affect information searching in authentic work: the types of information needs, search processes, and search media. We collected data on 22 information professionals in authentic work situations in three organization types: city administration, universities, and companies. The data comprise 286 WTs and 420 search tasks (STs). The data include transaction logs, video recordings, daily questionnaires, interviews. and observation. The data were analyzed quantitatively. Even if the participants used a range of search media, most STs were simple throughout the data, and up to 42% of WTs did not include searching. WT's effects on STs are not straightforward: different WT types react differently to WT complexity. Due to the simplicity of authentic searching, the WT/ST types in interactive IR experiments should be reconsidered.
-
Byström, K.: Information seekers in context : an analysis of the 'doer' in INSU studies (1999)
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- Date
- 22. 3.2002 9:55:52
-
Vakkari, P.; Pennanen, M.; Serola, S.: Changes of search terms and tactics while writing a research proposal : a longitudinal case study (2003)
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- Abstract
- The study analyses how students' growing understanding of the topic and search experience were related to their choice of search tactics and terms while preparing a research proposal for a small empirical study. In addition to that, the findings of the study are used to test Vakkari's (2001) theory of task-based IR. The research subjects were 22 students of psychology attending a seminar for preparing the proposal. They made a search for their task in PsychINFO database at the beginning and end of the seminar. Data were collected in several ways. A pre- and post-search interview was conducted in both sessions. The students were asked to think aloud in the sessions. This was recorded as were the transaction logs. The results show that search experience was slightly related to the change of facets. Although the students' vocabulary of the topic grew generating an increased use of specific terms between the sessions, their use of search tactics and operators remained fairly constant. There was no correlation between the terms and tactics used and the total number of useful references found. By comparing these results with the findings of relevant earlier studies the conclusion was drawn that domain knowledge has an impact on searching assuming that users have a sufficient command of the system used. This implies that the tested theory of task-based IR is valid on condition that the searchers are experienced. It is suggested that the theory should be enriched by including search experience in its scope.
-
Mansourian, Y.: Contextual elements and conceptual components of information visibility on the web (2008)
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- Date
- 1. 1.2009 10:22:40
-
Aloteibi, S.; Sanderson, M.: Analyzing geographic query reformulation : an exploratory study (2014)
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- Date
- 26. 1.2014 18:48:22
-
Monchaux, S.; Amadieu, F.; Chevalier, A.; Mariné, C.: Query strategies during information searching : effects of prior domain knowledge and complexity of the information problems to be solved (2015)
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- Date
- 25. 1.2016 18:46:22
-
Pontis, S.; Blandford, A.; Greifeneder, E.; Attalla, H.; Neal, D.: Keeping up to date : an academic researcher's information journey (2017)
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- Source
- Journal of the Association for Information Science and Technology. 68(2017) no.1, S.22-35
