Search (23 results, page 1 of 2)

  • × year_i:[1980 TO 1990}
  • × theme_ss:"Informationsdienstleistungen"
  1. Information brokers and reference services (1989) 0.02 
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    Series
    Reference librarian; no.22
  2. Bunge, C.A.: Potential and reality at the reference desk : reflections on a "return on the field" (1986) 0.02 
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  3. Salomon, K.: ¬The impact of CD-ROM on reference departments (1988) 0.01 
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  4. Papendieck, A.: Organisation des Auskunftsdienstes in öffentlichen Bibliotheken (1982) 0.01 
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    Series
    Lehrbriefe Auskunftsdienst; 1) (Dbi-Materialien; 22
  5. Stevens, N.D.: ¬The importance of the verb in the reference question (1988) 0.01 
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    Source
    Reference librarian. 1988, no.22, S.241-244
  6. Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989) 0.01 
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    Source
    Maktaba. 11(1989), no.1, S.19-22
  7. Micco, M.; Smith, I.: Designing a workstation for information seekers (1989) 0.01 
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    Abstract
    Reports on research into the use of new technologies in providing more sophisticated delivery systems where the services of skilled reference librarians are not available. Describes a workstation equipped with a CD-ROM jukebox of reference books and vocabulary control tools on laser discs with keyword access. The user interface will include an expert system to guide users in selecting the types of material and in developing the best search strategy by mapping the terms selected by the users to contolled vocabularies. Searches will be narrowed or broadened as appropriate. The system will also be designed to connect to a full service integrated library network enabling the user to access the on-line card catalogue, check circulation and perform interlibrary loans.
  8. Community information : what libraries can do (1980) 0.01 
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    Abstract
    Libraries in their role of helping the public with community enquiries, concentrating on the provision of advice in cooperation with other agencies
  9. Heine, M.H.: ¬The 'question' as a fundamental variable in information science (1980) 0.01 
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    Source
    Theory and application of information research. Proc. of the 2nd Int. Research Forum on Information Science, 3.-6.8.1977, Copenhagen. Ed.: O. Harbo u. L. Kajberg
  10. Ingwersen, P.; Johansen, T.; Timmermann, P.: User-librarian negotiations and search procedures : a progress report (1980) 0.01 
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    Source
    Theory and application of information research. Proc. of the 2nd Int. Research Forum on Information Science, 3.-6.8.1977, Copenhagen. Ed.: O. Harbo u. L. Kajberg
  11. Norman, O.G.: Marketing libraries and information services. : an annotated guide to recent trends and development (1989) 0.01 
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    Abstract
    A follow-up to an article on marketing libraries and information services published in Reference Services Review 10 (1) Spring 82, 69-80. This second review covers literature on marketing public, academic, spoecial and school libraries from 1982 to the present. It includes an annotated bibliography and the results of 20 libraries regarding their use of marketing techniques.
  12. Godlewsky, S.G.: ¬A survey of reference services in art libraries. (1989) 0.01 
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    Abstract
    Reports a survey conducted by questionnaire which was sent to a group of art libraries representing museum, academic, special and public libraries, the aim of which was to gather on the institutional organisation of reference service in an effort to analyse levels of service provided. Results indicate that large urban public libraries have taken the lead in providing art reference service basics to their users, but museums, on the other hand, seem lacking in a number of areas.
  13. Kuhlen, R.: Transfer and transformation of information : overcoming pragmatic difficulties in contemporary online information systems (1988) 0.01 
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    Abstract
    A theoretical approach to information transfer understood as the transformation of knowledge into information is presented. The main components of this information value-adding process are discussed. The success of the trans-formation process is highly dependent on the pragmatic components of the underlying information system such as problem analysers and individual user models. The information industry and information science must make a joint effort, with respect to both research and appropriate training, to overcome the pragmatic deficiencies of current on-line information systems.
  14. Healy, L.M.; Carey, M.L.: Focus on the client : social service dimensions of I&R (1988) 0.01 
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  15. Stover, M.; Grassian, E.: Toward an automated reference information system : Inmagic and the UCLA ready-reference information files (1989) 0.01 
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    Abstract
    The reference information files at several UCLA libraries were merged and prepared for conversion to machine-readable form under a Council on Library Resources grant. The database structure was conceived using the following factors: data elements, field indexes, syndetic structure, and the possible future sharing of files with the Los Angeles Public Library. Information was entered into a microcomputer using Inmagic, a sophisticated text management system that includes among its features Boolean searching, extensice indexing capabilities, and variable length fields. Future implementation of Infofile will depend on funding, but may include translation into ORION, the UCLA online catalog
  16. Umlauf, K.: Verbraucherberatung in der Stadtbibliothek Ludwigsburg (1989) 0.01 
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    Abstract
    Since Oct 88 consumer advice has been available 2 agernoons a week in the library, provided by members of the Consumers Centre in Stuttgart, A self-service information system has been produced in 38 folders in such topics as insurance, market surveys and household equipment. Stocks are accommodated on separate shelves in the reading room. Communication is provided through monthly press announcements, advertisements in the adult education centre and a monthly magazine for consumers.
  17. Derr, R.L.: Questions: definitions, structure, and classification (1985) 0.01 
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    Abstract
    A conception of the nature and structure of user questions is presented. A classification of questions, in which questions are classified on the basis of their conceptual presupposition, also id presented. Examples of user questions are provided along with an analysis of their structure. Rules for making a structural analysis of questions and for classifying questions are provided. The use of these devices should facilitate the processing of user questions and the performance of information systems
  18. Schmidmaier, D.: Transition from school to technological university-what assistance may be offered by a librarian : experiences in the GDR (1989) 0.01 
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    Abstract
    Contribution to an issue on technological university libraries in East europe. Discusses an approach adopted by technological university libraries in East Germany towards new students. Discusses the following aspects of this approach: the library atmosphere and guidance systems, quality of service offered; motivation of new students; organisation of leisure time; and seeking a closer relationship with the student in a specific subject area. Lists 3 tendencies in the work of East German technological university libraries.
  19. Lenk, K.: Technikunterstützte Informationssysteme zur Information über die öffentliche Verwaltung (1989) 0.01 
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    Abstract
    Well known shortcomings of information needed by citizens in dealing with public authorities and public services led to a research project on 'Transparency of Public Administration'. Several fields were identified where information technology could be used for providing new forms of citizen information. Advantage was taken of earlier experiences from some European countries while working out appropriate new concepts.
  20. Carbone, J.J.: Small public libraries : suggestions for reference service improvement (1988) 0.01 
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    Abstract
    Small public libraries can improve their reference effectiveness. By establishing a strong, integrated, 'low-profile' community information service, as well as the development of a modest on-line searching service, the small public library can go beyond its own walls to reinforce its status as the primary outlet for knowledge and research in the community.

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