-
Eisenberg, M.: Big 6 tips : number two. Information seeking strategies (1997)
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- Abstract
- Discusses stage 2 in the process of teaching information problem solving, information seeking strategies, which has 2 components: determining the range of possible sources, and evaluating them to determine priorities. Describes 'brainstorming and narrow', the essential process for information seeking strategies
- Source
- Emergency librarian. 25(1997) no.2, S.22
-
Duckett, B.: Reference and information services (2000)
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- Abstract
- Against a background of rapidly developing technology and changing social attitudes, there are many different ways of regarding enquiry work. This article focuses on the problem of characterising information and enquiry work, how it relates to traditional reference work, and how it is adapting to the Internet. Issues of co-operation and government policy are briefly considered.
- Date
- 23. 1.2007 11:29:31
-
Bates, M.E.: Finding the question behind the question (1998)
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- Abstract
- Discusses the art of the reference interview, suggesting that although it may be possible that the ability to conduct a good reference interview can only be learned through experience, there are some useful pointers that can help librarians hone their skills and identify possible problem areas: these are discussed. Points out that time invested in the primary reference interview is time that does not have to be spent later on when it turns out the client really wanted something different
- Date
- 22. 2.1999 19:19:54
-
McMenemy, D.: Internet identity and public libraries: communicating service values through web presence (2007)
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- Abstract
- Purpose - To discuss the nature of public library websites and what they communicate about the values of the sector. Design/methodology/approach - The article examines a range of Scottish public library websites to determine domain and quality of information resources provided. Findings - That many public libraries in Scotland have a virtual identity problem brought about by being part of larger websites for their parent bodies. It is argued that this identity problem is to the detriment of the service, and that models of good practice should be urgently considered by public librarians. Practical implications - The article should be of interest to librarians considering how best to present their websites and the potential challenges in doing so as part of a larger umbrella organisation. Originality/value - This is the first article to examine all sites from Scottish public libraries in terms of their origins and content.
- Date
- 23.12.2007 19:10:29
-
Lin, S.-j.; Belkin, N.: Validation of a model of information seeking over multiple search sessions (2005)
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- Abstract
- Most information systems share a common assumption: information seeking is discrete. Such an assumption neither reflects real-life information seeking processes nor conforms to the perspective of phenomenology, "life is a journey constituted by continuous acquisition of knowledge." Thus, this study develops and validates a theoretical model that explains successive search experience for essentially the same information problem. The proposed model is called Multiple Information Seeking Episodes (MISE), which consists of four dimensions: problematic situation, information problem, information seeking process, episodes. Eight modes of multiple information seeking episodes are identified and specified with properties of the four dimensions of MISE. The results partially validate MISE by finding that the original MISE model is highly accurate, but less sufficient in characterizing successive searches; all factors in the MISE model are empirically confirmed, but new factors are identified as weIl. The revised MISE model is shifted from the user-centered to the interaction-centered perspective, taking into account factors of searcher, system, search activity, search context, information attainment, and information use activities.
- Date
- 10. 4.2005 14:52:22
-
Moore, A.: As I sit studying : WWW-based reference services (1998)
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- Date
- 17. 7.1998 22:10:42
- Source
- Internet reference services quarterly. 3(1998) no.1, S.29-36
-
Phillips, J.P.H.: Information services to science parks : the cooperative approach at Belasis Hall Technology Park (1995)
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- Abstract
- Describes a project aimed at setting up a 1 stop scientific, technical and commerical information service for technical companies at Belasis Hall Technology Park, Cleveland, UK. The project accomplished this by: identifying the information needs of the existing and potential tenants; establishing how best to meet those needs (paying a special attention to the role of online information) and setting up a 1 year pilot project: disseminating the results of the project for replication elsewhere and making information provision an integral part of science park design; promoting information as a basis for problem solving and decision making; promoting close links with the users; determining which sources and methods of delivery are most relevant (patents, trade directories, market research reports, online searches); developing a charging policy for the service with a view to the service becoming self financing; increasing the partners' experience in resource sharing; developing a training needs analysis for both providers and users; developing performance indicators; and monitoring the service provided
- Date
- 20. 2.1996 17:40:29
-
Brabazon, T.: ¬The Google effect : Googling, Blogging, Wikis and the flattening of expertise (2006)
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- Abstract
- This article presents the consequences to librarians and teachers for the flattening of expertise, or the Google Effect. As blogs continue to fill the Web with the bizarre daily rituals and opinions of people who we would never bother speaking to at a party, let alone invite into our homes, there has never been a greater need to stress the importance of intelligence, education, credentials and credibility. The problem is not only accuracy, but also the mediocrity initiated through the Google Effect. The concern is not with the banality of information - there has always been a plurality of sources in the analogue environment. The concern is the lack of literacy skills and strategies to sort the trash from the relevant. This paper addresses not only the social choices about computer use and information literacy, but the intellectual choices we make in our professional lives as teachers and librarians. In such a time, the Google Effect raises stark questions about the value of reading, research, writing and scholarship.
- Date
- 16. 3.2019 16:22:08
-
Broady, J.E.: Costing of bibliographic services (1997)
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- Date
- 9. 2.1997 18:44:22
22. 9.1997 18:41:15
- Source
- Journal of librarianship and information science. 29(1997) no.2, S.89-94
-
Eisenberg, M.: Big 6 tips : teaching information problem solving (1998)
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- Abstract
- Looks at tip no.4.2 of 6 tips on Teaching information problem solving, the Use of information, and specifically, the extracting of relevant information
-
Wildemuth, B.M.; Cogdill, K.; Friedman, C.P.: ¬The transition from formalized need to compromised need in the context of clinical problem solving : opportunities and possible problems for information use studies of health professionals (1999)
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- Date
- 22. 3.2002 8:54:11
-
Lomax, E.C.; Lowe, H.J.; Logan, T.F.; Detlefsen, E.G.: ¬An investigation of the information seeking behavior of medical oncologists in Metropolitan Pittsburgh using a multi-method approach (1999)
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- Abstract
- Cancer is second only to heart disease as a leading cause of non-accidental death in the United States, accounting for 23% of all deaths in 1993 (Thomas 1992). The information required to support clinical decision-making related to the diagnosis, therapy, and treatment of cancer is derived from a wide range of sources including imaging modalities such as CT scans, X-ray, and MRI. As a multi-disciplinary area in medicine, medical oncology has unique information needs. Medical oncologists must be familiar with the diagnostic tools of the pathologist, radiologist, pharmacist and, increasingly, the molecular biologist. In addition, patients with cancer may be managed by several physicians with varied areas of medical expertise and clinical perspectives on the patient's problem. As a result, the medical oncologist often is required to interact with other medical specialists in the course of caring for the cancer patient. The multiplicity of diagnostic and therapeutic options including imaging technologies, requires the oncologist to be actively involved in both the seeking and dissemination of information. An additional compounding factor in this regard is that the oncologist in the academic medical center setting is often involved in research as well as in patient care.
- Date
- 22. 3.2002 9:40:39
-
Koopmans, N.I.: What's your question? : The need for research information from the perspective of different user groups (2002)
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- Date
- 2. 7.2005 12:22:50
- Source
- Gaining insight from research information (CRIS2002): Proceedings of the 6th International Conference an Current Research Information Systems, University of Kassel, August 29 - 31, 2002. Eds: W. Adamczak u. A. Nase
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Galvin, T.J.: Current problems in reference service (1971)
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- Series
- Problem-centered approaches to librarianship
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Eisenberg, M.: Big 6 tips : teaching information problem solving (1997)
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- Abstract
- Discusses the Big 6 approach to information and technology skills instruction focusing on the first stage in the process, task definition, which has 2 components: defining the problem and identifying the information
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Hattendorf, L.C.: ¬The art of reference collection development (1989)
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- Source
- RQ. 29(1989), S.219-229
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Machovec, G.S.: WAIS: Wide Area Information Servers (1992)
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- Abstract
- The Internet now provides access to so much information that it is a problem to know what is available and how to navigate through it. The Wide Area Information Server (WAIS) is one project aiming to help solve the problem for the end user, by means of a graphical user inferface and the use of natural language for queries, which is then translated into the WAIS protocol. Describes how WAIS was developed, how it works, and difficulties with the project
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Smith, P.J.; Tiefel, V.: ¬The information gateway : designing a front-end interface to enhance library instruction (1992)
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- Abstract
- Effective problem solving in a complex society requires educated citizens who possess the ability to identify, acquire, and evaluate available information on a particular topic, question, or problem. With the vast increase in the quantity of information available today, however, many people experience great difficulty with such information-seeking activities, especially those that involve using cumbersome computer systems. Describes a project that explores how a computerised library system can be developed that integrates access to multiple sources of information and provides embedded training on their use
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Manikowski, D.: Communication and the referral interview (1994)
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- Abstract
- Presents a 3-part model for the referral transaction based on the '3C's' training model used by INFO LINE of Los Angeles. Explains what happens during the contact, clarification and closure stages of a referral interview, and offers practical tips on each. Also discusses handling problem clients and looks in some detail at the nature of the specialist's role: a specialist can present information and suggestions for addressing a problem, but only the client can actually address it
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Fine, S.: Librarians and the art of helping (1998)
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- Abstract
- Explores the relationship between counselling theory and practice and the helping role of librarianship. The thesis is that in this information intensive environment, the art of helping a user define and clarify the right problem is more crucial than ever before. Emphasis is on the beliefs that underlie the counselling role and the behaviours that allow the user to move from the reference question to the real problem. Presents and analyzes examples of non helpful and helpful responses
