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  • × theme_ss:"Informationsdienstleistungen"
  1. Young, W.F.: Methods for evaluating reference desk performance (1985) 0.11
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    Language
    e
    Source
    RQ. 25(1985), S.69-75
  2. Hernon, P.; McClure, C.R.: Library reference service : an unrecognized crisis - a symposium (1987) 0.09
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    Language
    e
    Source
    Journal of academic librarianship. 13(1987), S.69-80
  3. ¬The future of information services (1995) 0.08
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    Date
    1.12.1995 19:55:22
    Footnote
    Rez. in: Australian library review 13(1996) no.1, S.100-101 (D. Cowley); Library review 45(1996) no.4, S.69-70 (B. Houston)
    Language
    e
  4. Ranta, J.A.: Queens Borough Public Library's Guidelines for cataloging community information (1996) 0.07
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    Language
    e
    Source
    Cataloging and classification quarterly. 22(1996) no.2, S.51-69
  5. Public libraries and the Internet : study results, policy issues, and recommendations (1994) 0.07
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    Footnote
    Rez. in: Wilson library bulletin 69(1995) no.5, S.127 (N.D. Stevens); American libraries 25(1994) no.10, S.948 (S. Whiteley)
    Language
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  6. Park, H.O.: Use of the Internet via universal access workstation (1996) 0.07
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    Language
    e
    Source
    Internet reference services quarterly. 1(1996) no.1, S.69-87
  7. Atkinson, R.: ¬A rationale for the redesign of scholarly information exchange (2000) 0.06
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    Date
    10. 9.2000 17:38:22
    Language
    e
    Source
    Library resources and technical services. 44(2000) no.2, S.59-69
  8. Norman, O.G.: Marketing libraries and information services. : an annotated guide to recent trends and development (1989) 0.04
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    Abstract
    A follow-up to an article on marketing libraries and information services published in Reference Services Review 10 (1) Spring 82, 69-80. This second review covers literature on marketing public, academic, spoecial and school libraries from 1982 to the present. It includes an annotated bibliography and the results of 20 libraries regarding their use of marketing techniques.
    Language
    e
  9. Godlewsky, S.G.: ¬A survey of reference services in art libraries. (1989) 0.04
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    Language
    e
    Source
    Art documentation. 8(1989) no.2, S.67-69
  10. Manikowski, D.: Communication and the referral interview (1994) 0.04
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    Language
    e
    Source
    Information and referral. 16(1994), S.57-69
  11. Santos, E.M.O.: CD-ROM em bibliotecas e servicos de informacoa (1995) 0.04
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    Source
    Cadernos BAD. 1995, no.3, S.69-82
  12. Dilevko, J.: Teaching news media practices in bibliographic instruction classes : a strategy involving framing and sourcing theory (1998) 0.04
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    Language
    e
    Source
    Research strategies. 16(1998) no.1, S.53-69
  13. Süberkrüb, H.: Informieren im Verbund : Konzept für die Organisation eines bundesweiten Informationssystems (1972) 0.04
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    Source
    BuB. 24(1972), S.69-71
  14. Handley, D.: ¬Die Praxis des Auskunftsdienstes in englischen Bibliotheken (1973) 0.04
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    Pages
    S.69-73
  15. Zipperer, L.: ¬The creative professional and knowledge (1993) 0.04
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    Language
    e
    Source
    Special libraries. 84(1993) no.2, S.69-78
  16. Samulowitz, H.: Informationelle Erwartungshaltung und Informationsangebote (1986) 0.04
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    Pages
    S.69?-70?
  17. Savolainen, R.: Information-seeking processes as temporal developments : comparison of stage-based and cyclic approaches (2018) 0.03
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    Source
    Journal of the Association for Information Science and Technology. 69(2018) no.6, S.787-797
  18. Janes, J.; Hill, C.; Rolfe, A.: Ask-an-expert services analysis (2001) 0.03
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    Abstract
    This article discusses the history and emergence of non-library commercial and noncommercial information services on the World Wide Web. These services are referred to as "expert services," while the term "digital reference" is reserved for library-related on-line information services. Following suggestions in library and information literature regarding quality standards for digital reference, researchers make clear the importance of developing a practicable methodology for critical examination of expert services, and consideration of their relevance to library and other professional information services. A methodology for research in this area and initial data are described. Two hundred forty questions were asked of 20 expert service sites. Findings include performance measures such as response rate, response time, and verifiable answers. Sites responded to 70% of all questions, and gave verifiable answers to 69% of factual questions. Performance was generally highest for factual type questions. Because expert services are likely to continue to fill a niche for factual questions in the digital reference environment, implications for further research and the development of digital reference services may be appropriately turned to source questions. This is contrary to current practice and the emergence of digital reference services reported in related literature thus far.
    Language
    e
  19. Robson, A.; Robinson, L.: Building on models of information behaviour : linking information seeking and communication (2013) 0.03
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    Language
    e
    Source
    Journal of documentation. 69(2013) no.2, S.169-193
  20. Catalano, A.: Patterns of graduate students' information seeking behavior : a meta-synthesis of the literature (2013) 0.03
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    Language
    e
    Source
    Journal of documentation. 69(2013) no.2, S.243-274

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