-
Reference and information services : an introduction (1995)
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- Classification
- All B 91 / Nachschlagewerke
All B 91 / Elektronische Publikationen
Bib A 591 / Auskunft
a Angelsächsische Welt / All B 91 Nachschlagewerke
a Angelsächsische Welt / All B 91 Elektronische Publikationen
- Content
- Enthält die Kapitel: BOPP, R.E.: History and varieties of reference services; SUTTON, E.D. u. L.D. HOLT: The reference interview; DALRYMPLE, P.D.: Bibliographic control, organization of information, and search strategies; KLUEGEL, K.M.: Introduction to electronic reference services; KLUEGEL, K.M.: Trends in electronic reference services: opportunities and challenges; WILSON, L.A.: Instruction as a reference service; WOODARD, B.S.: Reference staff training and development; ALLEN, B.: Evaluation of reference services; KIBBEE, J.Z.: Organization and management of reference and information services; KING, D.N. u. R.E. RUBIN: A philosophy of service; SUTTON, E.D., F.J. JACOBSON u. L.E. HOLT: Reference services for specific populations; SMITH, L.C.: Selection and evaluation of reference sources; MILLER, S.: Directories; STENSTROM, P.F.: Almanacs, yearbooks, and handbooks; BOPP, R.E.: Biographical sources; FAIRCHILD, C.A.: Dictionaries; JACOBSON, F.F.: Encyclopedias; COBB, D.A.: Geographical sources; PENKA, C.B. u. M. LANDIS: Bibliographies and library catalogs; SMITH, L.C.: Indexes and abstracts; BEKIARES, S.E. u. M. MALLORY: Government documents and statistics sources;
- Footnote
- Rez. in: College and research libraries 57(1996) no.1, S.91-93 (R. Kieft); IfB 5(1997) H.1/2, S.24-26 (K. Schreiber); Electronic library 14(1996) no.5, S.471-472 (G. Matthews)
- LCSH
- Information services
- SBB
- All B 91 / Nachschlagewerke
All B 91 / Elektronische Publikationen
Bib A 591 / Auskunft
a Angelsächsische Welt / All B 91 Nachschlagewerke
a Angelsächsische Welt / All B 91 Elektronische Publikationen
- Subject
- Information services
-
Schwuchow, W.: Fundamental questions of financing and pricing information services (1992)
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- Pages
- S.91-97
- Source
- Information management for information services - economic challenge for the 90's: Proceedings of a Workshop for Participants from Countries in Central and Eastern Europe and Developing Countries, Berlin, 13.-19. Oct. 1991. Ed.: B.G. Goedegebuure u. K.A. Stroetmann
- Type
- a
-
Geffert, B.: Community networks in libraries : a case study of the Free-Net P.A.T.H. (1993)
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- Source
- Public libraries. 32(1993) Mar./Apr., S.91-100
- Type
- a
-
Gambles, B.; McGuire, K.: Information direct : setting up a fee-based public library service in Birmingham Public Libraries (1990)
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- Abstract
- Information direct was a service set up as a response to the mounting pressure of business enquiries on Birmingham Public Libraries' Business Information Department. Describes the marketing effort undertaken at the start and covers: the range of services; charging policies; and monitoring (the strategic objective was to break even in 1 year and become self-financing in 3 years).
- Source
- Aslib information. 18(1990) no.3, S.91-92
- Type
- a
-
Atkinson, J.D.; Figueroa, M.: Information seeking behaviour of business students : a research study (1997)
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- Abstract
- Investigates library use and research behaviour of business students at California State University at San Marcos. A sample of 68 graduate and 91 undergraduate students were surveyed and observed for their behaviour in 3 conceptual domains: query formulation and task assignments, prereference process expectations and post reference process responses. Participant observations confirmed many of the student attitudes revealed in the survey
- Type
- a
-
Fine, S.: Librarians and the art of helping (1998)
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- Abstract
- Explores the relationship between counselling theory and practice and the helping role of librarianship. The thesis is that in this information intensive environment, the art of helping a user define and clarify the right problem is more crucial than ever before. Emphasis is on the beliefs that underlie the counselling role and the behaviours that allow the user to move from the reference question to the real problem. Presents and analyzes examples of non helpful and helpful responses
- Source
- Reference librarian. 1998, no.59, S.77-91
- Type
- a
-
Leenen, H.; Steen-Moerman, M. v.d.: Public libraries : adapting public library work to changing conditions (1997)
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- Pages
- S.91-111
- Source
- Librarianship and information work worldwide 1996/97: an annual survey. Ed.: M.B. Line u.a
- Type
- a
-
Jaskolla, L.; Rugel, M.: Smart questions : steps towards an ontology of questions and answers (2014)
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- Abstract
- The present essay is based on research funded by the German Ministry of Economics and Technology and carried out by the Munich School of Philosophy (Prof. Godehard Brüntrup) in cooperation with the IT company Comelio GmbH. It is concerned with setting up the philosophical framework for a systematic, hierarchical and categorical account of questions and answers in order to use this framework as an ontology for software engineers who create a tool for intelligent questionnaire design. In recent years, there has been considerable interest in programming software that enables users to create and carry out their own surveys. Considering the, to say the least, vast amount of areas of applications these software tools try to cover, it is surprising that most of the existing tools lack a systematic approach to what questions and answers really are and in what kind of systematic hierarchical relations different types of questions stand to each other. The theoretical background to this essay is inspired Barry Smith's theory of regional ontologies. The notion of ontology used in this essay can be defined by the following characteristics: (1) The basic notions of the ontology should be defined in a manner that excludes equivocations of any kind. They should also be presented in a way that allows for an easy translation into a semi-formal language, in order to secure easy applicability for software engineers. (2) The hierarchical structure of the ontology should be that of an arbor porphyriana.
- Date
- 9. 2.2017 19:22:59
- Pages
- S.91-97
- Source
- Philosophy, computing and information science. Eds.: R. Hagengruber u. U.V. Riss
- Type
- a
-
Interagency conference on public access (1992)
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- Abstract
- Reports on the 1st interagency conference on public access to government information, focusing on that which is collected, generated and maintained in electronic format, sponsored by the US Environmental Protection Agency at Solomons, Maryland, on 20-21 May 91. Included were: a general discussion of purposes of the conference, definition of specific issues relating to public access - benefits to the citizen, what agencies are obligated to provide, how best to provide access, who bears the cost, and to what extent agencies can market their products and provide value added information services, agency presentations of their experiences in public access programmes, and the high performance computing and NREN programme and its implications for public access
- Source
- Government information quarterly. 8(1992) no.2, S.187-198
- Type
- a
-
Bucknall, T.; Mangrum, R.: U-search : a user study of the CD-ROM service at the University of North Carolina at Chapel Hill (1992)
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- Abstract
- Members of the reference staff of the North Carolina University at Chapel Hill, Davis Library, conducted a month-long electronic survey of users of the U-search CD-ROM service in spring 91. Evaluates the 1.135 responses to a variety of questions pertaining to public service issues, user attitudes towards CD-ROM searching, and the place of CD-ROM within the overall research strategy
- Type
- a
-
Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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- Date
- 27.12.2015 18:22:38
- Type
- a
-
Lehtla, E.; Ojasaar, H.: New roles and challenges for the information professionals (2005)
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- Abstract
- Increased end-user access to external information products and services boosted by the Web has created a situation, where less and less of them turn to a library for help or consultations and conduct necessary information searches themselves. The aim of this paper is to analyse the changing roles and position of information professionals in Estonia and find ways for them to meet the increasing demands of external environment and expectations of library users. Between October 2000 and January 2001 UK market research and business information company IRN Services Ltd. undertook a web-based survey called "How effective are you at finding information on the Web?" The aim of this study was to compare the experiences, approaches and methods of information professionals (IP) and end-users, when searching for business information on the Web. One of the key findings of the study was that there were no significant differences in the search approaches used by end users and IP-s. Inspired by this somewhat astonishing result we decided to carry out a similar survey in Estonia. So in June 2004 we carried out a survey among information specialists from the National Library of Estonia and several public libraries all over Estonia, and end-users in the National Library. The object of this study was use of the database of analytical bibliography - articles of newspapers, journals and sequels. Our goal was to find out who are the users of this database, how they search for information and why. This paper gives an overview of the results of the user-study. In the light of the results of these two surveys we intend to pose a number of questions crucial to the future of our profession - IP's competencies, actual level of information literacy, roles and position in a changing knowledge society. We present a SWOT analysis of the position of librarians' for this purpose. It has become clear that IP-s need to change their perceptions and ways of working to adapt to increasing demands and expectations of library users. We discuss the relations between information management, knowledge management and librarianship in this paper. In conclusion we see continuous personal professional development, i.e. becoming knowledge managers, as a possible solution for librarians and information professionals.
- Pages
- S.91-100
- Source
- Librarianship in the information age: Proceedings of the 13th BOBCATSSS Symposium, 31 January - 2 February 2005 in Budapest, Hungary. Eds.: Marte Langeland u.a
- Type
- a
-
Stevens, N.D.: First-hand reflections on the realities of reference service (1995)
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- Abstract
- In this article, Stevens, a retired library administrator, discusses the realities of contemporary reference service based on his first-hand experience as a part-time volunteer at the reference desk of an academic library. He descibes his own education and experience, the circumstances that encouraged him to voluteer, and the setting in which he works. Next he discusses his training, his impressions of the users, what he has learned form his fellow reference librarians, and the nature of the printed and electronic resources with which reference librarians now work. Finally, he encourages other library administrators to volunteer to provide line services at the reference desk, or another unit, at their own libraries
- Source
- Reference services review. 23(1995) no.2, S.91-
- Type
- a
-
Layne, S.S.: Artists, art historians, and visual art information (1994)
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- Abstract
- Discusses how artists, particularly in the applied arts, and art historians, look for and use information. Emphasizes the need for visual as well as tecxtual information in art
- Source
- Reference librarian. 1994, no.47, S.22-36
- Type
- a
-
Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008)
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- Date
- 9. 2.2008 17:52:22
- Source
- Journal of the American Society for Information Science and Technology. 59(2008) no.4, S.577-590
- Type
- a
-
Kuhlthau, C.C.: Seeking meaning : a process approach to library and information services (2003)
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- Abstract
- First published in 1993, this book presents a new process approach to library and information services.
- Date
- 25.11.2005 18:58:22
-
Eisenberg, M.: Big 6 tips : number two. Information seeking strategies (1997)
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- Abstract
- Discusses stage 2 in the process of teaching information problem solving, information seeking strategies, which has 2 components: determining the range of possible sources, and evaluating them to determine priorities. Describes 'brainstorming and narrow', the essential process for information seeking strategies
- Source
- Emergency librarian. 25(1997) no.2, S.22
- Type
- a
-
Rader, H.B.: Library orientation and instruction - 1993 (1994)
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- Abstract
- This annotated bibliography lists materials dealing with information literacy - including instruction in the use of information resources, research, and computer skills related to retrieving, using, and evaluating information. This review, the 20th to be published in RSR, includes items in English published in 1993
- Source
- Reference services review. 22(1994) no.4, S.81-
- Type
- a
-
Limberg, L.: Information seeking and learning outcomes : a study of the interaction between two phenomena (1998)
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- Abstract
- Presents and discusses some findings from a dissertation research project aimed at investigating the interaction between students' information seeking and use and the learning outcomes of an assignment
- Date
- 22. 5.1999 18:43:51
- Type
- a
-
Meadows, A.J.: Communicating research (1997)
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- Footnote
- Rez in: JASIS 51(2000) no.1, S.90-91 (C.L. Borgman)
