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Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989) 0.02

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Source: Maktaba. 11(1989), no.1, S.19-22

Holler, U.: ¬Die Organisation der Informationsarbeit bei der Stadtbibliothek Duisburg (1984) 0.01

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Fligge, J.: ¬Die Bibliotheken, Mittler im technischen Wandel (1985) 0.01

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Rice, J.: ¬The golden age of reference service : is it really over? (1986) 0.01

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Woods, L.B.; Walker, J.: Automation of community and referral services (1989) 0.01

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Mayerhöfer, J.: Informations- und Wissensvermittlung in Bibliotheken (1983) 0.01

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Rettig, J.: ¬The crisis in academic reference work (1986) 0.01

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Robinson, J.: Education and training for computer based reference services : a case study (1980) 0.01

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Bourne, C.P.; Robinson, J.: Education and training for computer based reference services : review of training efforts to date (1980) 0.01

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Heine, M.H.: ¬The 'question' as a fundamental variable in information science (1980) 0.01

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Source: Theory and application of information research. Proc. of the 2nd Int. Research Forum on Information Science, 3.-6.8.1977, Copenhagen. Ed.: O. Harbo u. L. Kajberg

Ingwersen, P.; Johansen, T.; Timmermann, P.: User-librarian negotiations and search procedures : a progress report (1980) 0.01

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Source: Theory and application of information research. Proc. of the 2nd Int. Research Forum on Information Science, 3.-6.8.1977, Copenhagen. Ed.: O. Harbo u. L. Kajberg

Rauch, W.: ¬Die Rolle der Bibliothek im computergestützen Informations-Kommunikationssystem (1984) 0.01

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Miller, W.: What's wrong with reference : coping with success and failure at the reference desk (1984) 0.01

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Miller, W.; Gratch, B.: Making connections : computerized reference services and people (1989) 0.01

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Stevens, N.D.: ¬The importance of the verb in the reference question (1988) 0.00

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Source: Reference librarian. 1988, no.22, S.241-244

Rauch, W.; Strauch, D.: Bildschirmtext: eine Einführung (1983) 0.00

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Patrick, W.: Consumer health information services in England : a personal view of the top two (1989) 0.00

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Gloeckner-Rist, A.; Lehmler, W.; Wettler, M.: Endnutzerrecherchen in bibliographischen CD-ROM-Datenbanken (1989) 0.00

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