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  1. Opaschowski, H.W.: ¬Die digitale Revolution fällt aus (2001) 0.00 
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    Content
    "Für Optimisten wie den amerikanischen Computerwissenschaftler Nicholas Negroponte bricht das kommende Digitalzeitalter wie eine Naturgewalt über uns herein. Als Zukunftsforscher kann ich jedoch nicht in den Tenor der üblichen kühnen Prophezeiungen der Medienbranche einstimmen. In Deutschland und den USA wird zwar viel über E-Commerce spekuliert. In Wirklichkeit nutzen aber die privaten Verbraucher dort Shopping, Reisebuchung und Bücherkauf per PC kaum (je unter 3 %), Hornebanking nur 5 % der Amerikaner und 3 % der Deutschen. Obwohl immer mehr Firmen online gehen, halten die Verbraucher weitgehend an ihren außerhäuslichen Konsumgewohnheiten fest. Bisher bietet das Netz gefühls- und erlebnismäßig einfach zu wenig. Auch 2010 werden über 90 % des privaten Verbrauchs nicht über OnlineGeschäfte getätigt. Selbst wenn sich der E-Commerce-Umsatz der privaten Verbraucher jährlich verdoppeln sollte, werden die Online-Geschäfte in Deutschland auch 2002 keine 3 % des Einzelhandelsumsatzes ausmachen (derzeit: 22 Milliarden Mark Einzelhandelsumsatz zu 2,5 Milliarden aus Online-Geschäften). Die Frage, warum Online-Shopping so wenig Resonanz findet, lässt sich auf folgende Ursachen zurückführen: Erlebniskonsum in den Shopping-Centern ist attraktiver; wachsende Ungeduld bei langem Laden der Website, Unzufriedenheit über verwirrend gestaltete Online-Shops, Enttäuschung über nicht verfügbare Produkte sowie Abbruch der Kaufabsicht, wenn das Shop-System abstürzt. Leider findet die digitale Revolution in Deutschland bisher fast nur auf Unternehmensseite statt, die Fragen nach den Bedürfnissen der Konsumenten bleiben weitgehend unbeantwortet.
  2. Glotz, P.: ¬Das World Wide Web hat alles verändert : Professor Peter Glotz über das Internet, Cybersex und den digitalen Kapitalismus (2003) 0.00 
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    Date
    3. 5.1997 8:44:22
  3. Sixtus, M.: Füttern erlaubt : Webseiten versorgen zunehmend "Feedreader" mit Informationen - das erlaubt gezieltes Lesen statt langem Surfen (2003) 0.00 
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    Date
    26. 9.2003 12:42:22
  4. Sixtus, M.: ¬Das Gemeinschaftsnetz : Im Wiki-Web können alle Surfer Seiten umschreiben und hinzufügen - so entstehen ganze Enzyklopädien (2003) 0.00 
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    Date
    17. 7.1996 9:33:22
  5. Klimes, T.: ¬Der Freunde-Verkäufer : Mark Zuckerberg handelt mit Privatdaten - nun umgarnt ihn die globale Werbewirtschaft (2008) 0.00 
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    Source
    Frankfurter Rundschau. Nr.22 vom 26.1.2008, S.48
  6. Beuth, P.: Kurz und fündig : Microsoft setzt jetzt auf Kurzmeldungen (2009) 0.00 
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    Date
    3. 5.1997 8:44:22
  7. Berberich, C.: Wie das Netz zwitschert : Zuerst wollten sich nur Freunde über Twitter austauschen - heute nutzen es Politiker und Firmen (2009) 0.00 
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    Date
    3. 5.1997 8:44:22
  8. Lischka, K.: Scherzbolde im Whitehouse.net : Die neuen Internet-Adressen wie .info oder.biz brachten nicht die erhoffte Systematik in das Netz (2003) 0.00 
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    Date
    22. 2.2003 9:55:44
  9. Misslbeck, A.: ¬Der Sesam öffnet sich :-) (2003) 0.00 
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    Date
    1.11.2003 18:29:25
  10. Hirko, B.; Ross, M.B.: Virtual reference training : the complete guide to providing anytime anywhere answers (2004) 0.00 
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    Date
    22.10.2005 19:29:16
  11. Lipow, A.G.: ¬The virtual reference librarian's handbook (2003) 0.00 
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    Date
    22. 3.2004 14:46:50
  12. Siegle, J.: @lles hat ein Ende : Im Sog der kriselnden Web-Wirtschaft kämpfen immer mehr Internet-Zeitschriften um ihr Überleben (2001) 0.00 
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    Date
    17. 7.1996 9:33:22
  13. Janes, J.: Introduction to reference work in the digital age. (2003) 0.00 
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    Footnote
    Rez. in: JASIST 56(2005) no.11, S.1237-1238 (E. Yakel): "This book provides the profession with a cogent, thorough, and thoughtful introduction to digital reference. Janes not only provides the breadth of coverage expected in an introduction, but also depth into this important topic. Janes' approach is managerial or administrative, providing guidelines for reference work that can be applied in different settings. Janes creates a decision-making framework to help reference librarians make decisions concerning how, to what extent, and in what cases digital reference services will be delivered. In this way, Janes avoids dictating a "one-size-fits-all" model. This approach is the major strength of the book. Library administrators and heads of reference services will find the administrative approach welcome by helping them think through which digital reference policies and methods will best target core constituencies and their institutional environments. However, the book deserves a broader audience as professors will find that the book fits nicely in a general reference course. For all readers, the book is readable and engaging and also challenging and questioning. The book begins with a history of reference work, nicely positioning digital reference in this tradition and noting the changes wrought by the digital age. By doing this, the author establishes both continuity and change in reference work as well as the values surrounding this activity. These values are largely those from the library community and Support people's access to information as well as activities that support the use of information. Janes closes this chapter by noting that the continuing changes in demographics, technology, and connectivity will impact reference work in ways that are not yet imaginable. This introduction sets the tone for the rest of the book. Janes defines digital reference service as "the use of digital technologies and resources to provide direct, professional assistance to people who are seeking information, wherever and whenever they need it" (p. 29). This definition covers a lot of ground. Examples include everything from a public library answering email queries to commercial ask-an-expert services. While the primary audience is librarians, Janes continually reminds readers that many others perform reference activities an the World Wide Web. Furthermore, he cautions readers that there are larger forces shaping this activity in the world that need to acknowledged. In building a framework for decision-making, Janes outlines the types of digital reference service. This discussion covers the communieations modes, such as e-mail, chat, Web forms, etc. It also analyzes the modalities by which reference service is delivered: synchronous/ asynchronous. Using these two dimensions (communication method and synchronous/asynchronous), Janes presents the variety of contexts in which digital reference can take place and then outlines the strengths and weaknesses of each of these. This translates into a decision-making framework by which readers analyze their particular setting and then select the modes and modalities that world be most effective. This is a powerful device and demonstrates the many options (and perhaps also the obstacles) for providing digital reference service.
  14. Eggert, L.; Quittek, J.; Stüttgen, H.: ¬Die Zukunft des Internets (2006) 0.00 
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    Date
    31.12.1996 19:29:41
  15. Johannsen, J.: InetBib 2004 in Bonn : Tagungsbericht: (2005) 0.00 
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    Date
    22. 1.2005 19:05:37
  16. Bruce, H.: ¬The user's view of the Internet (2002) 0.00 
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    Footnote
    Chapter 2 (Technology and People) focuses an several theories of technological acceptance and diffusion. Unfortunately, Bruce's presentation is somewhat confusing as he moves from one theory to next, never quite connecting them into a logical sequence or coherent whole. Two theories are of particular interest to Bruce: the Theory of Diffusion of Innovations and the Theory of Planned Behavior. The Theory of Diffusion of Innovations is an "information-centric view of technology acceptance" in which technology adopters are placed in the information flows of society from which they learn about innovations and "drive innovation adoption decisions" (p. 20). The Theory of Planned Behavior maintains that the "performance of a behavior is a joint function of intentions and perceived behavioral control" (i.e., how muck control a person thinks they have) (pp. 22-23). Bruce combines these two theories to form the basis for the Technology Acceptance Model. This model posits that "an individual's acceptance of information technology is based an beliefs, attitudes, intentions, and behaviors" (p. 24). In all these theories and models echoes a recurring theme: "individual perceptions of the innovation or technology are critical" in terms of both its characteristics and its use (pp. 24-25). From these, in turn, Bruce derives a predictive theory of the role personal perceptions play in technology adoption: Personal Innovativeness of Information Technology Adoption (PIITA). Personal inventiveness is defined as "the willingness of an individual to try out any new information technology" (p. 26). In general, the PIITA theory predicts that information technology will be adopted by individuals that have a greater exposure to mass media, rely less an the evaluation of information technology by others, exhibit a greater ability to cope with uncertainty and take risks, and requires a less positive perception of an information technology prior to its adoption. Chapter 3 (A Focus an Usings) introduces the User-Centered Paradigm (UCP). The UCP is characteristic of the shift of emphasis from technology to users as the driving force behind technology and research agendas for Internet development [for a dissenting view, see Andrew Dillion's (2003) challenge to the utility of user-centerness for design guidance]. It entails the "broad acceptance of the user-oriented perspective across a range of disciplines and professional fields," such as business, education, cognitive engineering, and information science (p. 34).

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