Search (260 results, page 1 of 13)

  • × theme_ss:"Informationsdienstleistungen"
  1. Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989) 0.08 
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    Abstract
    Considers the part played by nonverbal communication in a librarian's ability to develop expertise in the librarian-user interface of a reference work interview. Special attention is directed to gestures and facial expressions.
    Source
    Maktaba. 11(1989), no.1, S.19-22
  2. Jordan, J.; Brintle, L.: Coalition for communication : developing a public communication system (1993) 0.05 
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  3. Schaefer, M.T.: Internet information retrieval for libraries : four keys & sites that use them (1998) 0.05 
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    Abstract
    Provides illustrative examples of the methods, tools and resources that enable librarians, information specialists and end users to make the most of the WWW. The 4 key factors that facilitate access are location, evaluation, organization and communication. Outlines how a number of sistes make use of these factors. Describes: the Internet Library for Librarians, Argus Clearinghouse's Digital Librarian's Award; FEDSTATS, the University Library System, chines University of Hong Kong, the WWW Virtual Library, the Finnish Virtual Library Project, and BIBNET
    Date
    22. 2.1999 13:19:44
  4. Burton, M.K.: Reference interview : strategies for children (1998) 0.05 
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    Abstract
    Considers the differences between the intellectual, emotional and social development of children and adults can lead to difficulties in understanding and communication, in the case of children, during the reference interview. Presents a state of the art review of studies of reference interviews conducted with children in public libraries. Concludes that, in order to have a more successful reference interview, librarians must take account of the specific differences between adults and children
    Date
    23. 5.1999 19:11:22
  5. Radford, M.L.: Approach or avoidance? : The role of nonverbal communication in the academic library user's decision to initiate a reference encounter (1998) 0.05 
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    Abstract
    Reports results of a naturalistic study to examine the role of non verbal communication in academic libraries. Library users with information needs face the choice of trying to find the solution themselves or asking a librarian for assistance. This decision to approach or not approach a librarian and engage in interaction was studied through use of Mehrabian's immediacy metaphor. It was hypothesized that the non verbal behaviour of the librarian is related to the user's decision to approach. Data were collected through observation and interviews from 2 academic libraries: 1 college and 1 university. The investigator observed reference interactions for 37 hours, interviewing 155 users who approached 34 librarian volunteers during this observation period. Content analysis of data resulted in the identification of 5 categories indicated by users to have been critical in their choice to approach one librarian over another: initiation; availability; familiarity; proximity; and gender. Non verbal behaviours important in users' perceptions of approachability were identified. Eye contact was the most frequently mentioned behaviour that signalled to the user that the librarian was approachable
    Date
    22. 2.1999 19:39:57
  6. Liberman, S.: Scientific informal communication (1997) 0.05 
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    Abstract
    Examines the ways in which scientists establish informal channels of communication, specifically the styles and patterns of this communication in several disciplines
  7. Brabazon, T.: ¬The Google effect : Googling, Blogging, Wikis and the flattening of expertise (2006) 0.04 
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    Abstract
    This article presents the consequences to librarians and teachers for the flattening of expertise, or the Google Effect. As blogs continue to fill the Web with the bizarre daily rituals and opinions of people who we would never bother speaking to at a party, let alone invite into our homes, there has never been a greater need to stress the importance of intelligence, education, credentials and credibility. The problem is not only accuracy, but also the mediocrity initiated through the Google Effect. The concern is not with the banality of information - there has always been a plurality of sources in the analogue environment. The concern is the lack of literacy skills and strategies to sort the trash from the relevant. This paper addresses not only the social choices about computer use and information literacy, but the intellectual choices we make in our professional lives as teachers and librarians. In such a time, the Google Effect raises stark questions about the value of reading, research, writing and scholarship.
    Date
    16. 3.2019 16:22:08
  8. Shaw, D.: Challenges of information technology in improving information services (1997) 0.04 
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    Date
    22. 2.1999 16:50:03
    Source
    Journal of information; communication; and library science. 4(1997) no.1, S.3-9
  9. Shen, Y.: Scholarly communication in scientific research practice : a study of computer sciences faculty (2006) 0.04 
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    Abstract
    This study explores computer scientists' modes of communication within scientific inquiry. Situated in a socially constructed research practice, the findings provide a focused view of the collective use of two sets of communication mechanisms - electronic information mechanisms and interpersonal communication channels - within a technology-intensive field. These results are theoretically and pragmatically interesting for both scholarly communication research and library and information professionals. They suggest that to understand scholarly communication, exploring social cues embedded in the real world practice will yield valuable information, while the detailed examination of research practice may provide a resource for the general design of systems to support collaborative scientific work.
  10. Boucher, V.: Nonverbal communication and the library reference interview (1976) 0.04 
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  11. Poland, J.A.: Informal communication among scientists and engineers (1994) 0.04 
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  12. Brown, C.: Communication in the sciences (2010) 0.04 
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  13. Pifalo, V.: ¬The impact of consumer health information provided by libraries : the Delaware experience (1997) 0.04 
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    Abstract
    While consumer health libraries have proliferated in response to the changing health care environment and consumer demand, there is little documentation about the impact and value of providing consumer health information. Explores the issues of imapact and value in a retrospective study of consumers who received health information from the Delaware Academy of Medicine's Consumer Health Library during 1995. Reports results of a questionnaire survey of 270 adults that focused on whether the information influenced decisions, actions, anxiety levels, and patient provider communication and addressed the value of such library service in terms of likelihood of repeat use, recommendation to others, and willingness to pay. Results, based on a return rate of 86,7%, identified effects of library supplied consumer health information that extend beyond the anticipated acquisition of knowledge to specific actions and effects on anxiety
    Source
    Bulletin of the Medical Library Association. 85(1997) no.1, S.16-22
  14. Lamb, R.; King, J.L.; Kling, R.: Informational environments : organizational contexts of online information use (2003) 0.04 
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    Abstract
    In this issue we begin with Lamb, King and Kling who are interested in the effect of the industry environment on information gathering practices, particularly those involving information and communication technologies like online searching. They studied use of online services in 26 widely differing California firms operating in law, real estate, or biotechnology over a 17 month period. Data was gathered through semi-structured on-site interviews. Five influences on online usage were identified: interaction with regulatory agencies; demonstration of competence to clients; client expectations for timely, cost effective information; the possibility of shifting information responsibilities outside the organization; and the existence of industry wide infrastructures as information sources. The institutional and technical environment of a firm consistently circumscribes the domain in which choices of online resources are made by its employees. Firms the operate in highly technical and institutional environments have more incentive to gather information than do those in low tech unregulated industries.
    Date
    5. 7.2006 18:43:22
  15. Kasperek, G.: Recherchieren - auch mal mit dem Mut zur Lücke : Literaturbezogene Arbeitsweisen bei Naturwissenschaftlern am Beispiel der Biologie (2009) 0.04 
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    Abstract
    Im Gesamtrahmen wissenschaftlicher Kommunikationsprozesse nimmt die Literatur eine besondere Stellung ein - was die Kommunikation zwischen Wissenschaftlern angeht, aber auch, was die Nutzbarmachung wissenschaftlicher Ergebnisse für die Gesellschaft angeht. Das Arbeiten mit Literatur (einschließlich Suchen, Beschaffen, Lesen, Auswerten und Schreiben) ist für den Wissenschaftler alltäglich, und es beansprucht einen wesentlichen Teil seiner Arbeitszeit. Genauere Kenntnisse dieser Tätigkeiten können eine wichtige Grundlage für die Gestaltung des Angebots von Bibliotheken und anderen Informationseinrichtungen darstellen. Aber: »The actual process of utilizing scientific literature is one of the less well understood phases of scientific communication.« - Diese Feststellung bezog Krishna Subramanyam in seinem enzyklopädischen Beitrag über die naturwissenschaftliche Literatur auf die vielfältigen Tätigkeiten des Naturwissenschaftlers im Hinblick auf Suche, Beschaffung und Verwendung der fachlich relevanten Literatur. Seitdem ist manches intensiver untersucht worden, gerade was die Rolle von Bibliotheken angeht. Aber unsere Kenntnisse des Gesamtprozesses sind nach wie vor lückenhaft, wie im vorliegenden Beitrag am Beispiel der Biologie gezeigt werden soll.
    Date
    22. 7.2009 13:41:12
  16. Clausen, H.: Computer-mediated communication in information work (1993) 0.03 
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    Abstract
    Comments on trends in computer based communication including: electronic mail; Computer conferencing; and computerized bulletin boards, and their various uses in facilitating information work and technical services in libraries
  17. Schilling-Eccles, K.; Harzbecker, J.J.: ¬The use of electronic mail at the reference desk : impact of a computer-mediated communication technology on librarian-client interactions (1998) 0.03 
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    Abstract
    Commonly recognized computer mediated communication tools include virtual environments, bibliographic databases, listservers, newsgroups, group teleconferencing, interactive messaging systems and electronic mail
  18. Garvey, W.D.: Communication: the essence of science : facilitating information exchange among librarians, scientists, engineers and students (1979) 0.03 
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  19. Berinstein, P.: Communicating with library users : a self-study program (1994) 0.03 
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    Abstract
    This self-study workbook guides the librarian toward understanding of the library patron. Through examples and exercises, this workbook illustrates factors that influence communication and offers techniques librarians can adopt for effective interaction at the desk. Chapters include: the communication process, barriers to communication, understanding the user, reference librarian, know thyself, the reference interview and additional techniques for reducing noise
  20. Radford, M.L.: Communication theory applied to the reference encounter : an analysis of critical incidents (1996) 0.03 
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    Abstract
    Using the critical incident technique, identifies dimensions of interpersonal communication perceived to be integral to success or failure in academic refernece interactions. Such dimensions include attitude, relationship quality, information, knowledge base, and approachability. Demonstrates the value of applying communication theory to study of the reference interaction. Argues for a new model of the librarian user reference interaction that recognizes the vital imprtance of relational messages

Authors

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  • e 193
  • d 59
  • i 3
  • f 2
  • dk 1
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  • a 221
  • m 26
  • s 13
  • el 4
  • r 2
  • x 2
  • b 1
  • u 1
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