Search (152 results, page 1 of 8)

  • × theme_ss:"Informationsdienstleistungen"
  • × year_i:[1980 TO 1990}
  1. Jahoda, G.; Braunagel, J.S.: ¬The librarian and reference queries : a systematic approach (1980) 0.03 
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    Footnote
    Die hier vorgelegte Darstellung gibt eine gründliche Analyse für eine mögliche Typologie von Auskunftsfragen, die beispielsweise auch für die OPAC-Diskussion von Interesse ist
  2. Rienermann, A.: Aufstellung von Informationsbeständen : Analyse in- und ausländischer Fachbeiträge und deutscher Klassifikationen Öffentlicher Bibliotheken sowie Entwurf eines Aufstellungsschemas für Sachauskunftsmittel (1980) 0.03 
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  3. Schirp, A.: Lehrbücher für den Informationsdienst : ein Vergleich von 'Davison', 'Katz' (4. Aufl.) und 'Lehrbriefe für den Auskunftsdienst' (1986) 0.03 
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  4. Radtke, A.: Lehrbücher für den Informationsdienst : ein Vergleich von 'Davison', 'Katz' (4. Aufl.) und 'Lehrbriefe für den Auskunftsdienst' (1986) 0.03 
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  5. Strauch, D.: ¬Die Rolle von Bildschirmtext im künftigen Medienmix (1989) 0.03 
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    Abstract
    Rund 10 Jahre nach dem Start von Btx als Fernmeldedienst der Deutschen Bundespost stellt sich die Frage nach der Funktion dieses Mediums. Obwohl sich Btx bisher nicht als Massenmedium etablieren konnte, existieren heute einige erfolgreiche professionelle Anwendungen, z.B. in der Touristik, bei Banken oder im Versicherungswesen. Vor allem die preisgünstigen Netzkosten im Vergleich zu anderen Diensten spielen hier eine Rolle. Von den 165.000 Teilnehmern nutzen lediglich 21% dieses Medium für private Zwecke. Der intensive Gebrauch von Externen Rechnern und Geschlossenen Benutzergruppen läßt erwarten, daß Btx schwerpunktmäßig im geschäftlichen Bereich seine Zukunft haben dürfte
    Type
    a
  6. Mayerhöfer, J.: Informations- und Wissensvermittlung in Bibliotheken (1983) 0.03 
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    Source
    Bibliotheken bauen und führen. Eine internationale Festgabe für Franz Kroller zum 60. Geburtstag. Hrsg. von Sigrid Reinitzer
    Type
    a
  7. Vogel, D.: ¬Die Informationsgesellschaft von morgen : Herausforderung für den Staat (1986) 0.03 
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    a
  8. Gloeckner-Rist, A.; Lehmler, W.; Wettler, M.: Endnutzerrecherchen in bibliographischen CD-ROM-Datenbanken (1989) 0.03 
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    Abstract
    In der Bibliothek der Universität Konstanz werden seit eineinhalb Jahren CD-ROM-Datenbanken für Endnutzerrecherchen angeboten. Der Benutzungsstatistik zufolge werden die CD-ROM-Datenbanken häufig verwendet, und die Benutzer sind mit den Ergebnissen ihrer Recherchen überwiegend zufrieden. Eien detaillierte Analyse der Protokolle von 52 recherchen zeigt jedoch, daß die Endnutzer Schwierigkeiten mit der Systembedienung haben und ihre Suchanfragen häufig unzulänglich formulieren. Konsequenzen für die Entwicklung von Schulungsprogrammen und für die Einbindung von CD-ROM-Datenbanken in das Informationsangebot wissenschaftlicher Bibliotheken werden aufgezeigt
    Type
    a
  9. Schmidt, R.: ¬Der Modellversuch Informationsvermittlung : Erwartungen, Ergebnisse, Erfahrungen (1988) 0.02 
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    Source
    Von der Information zum Wissen - vom Wissen zur Information: traditionelle und moderne Informationssysteme für Wissenschaft und Praxis, Deutscher Dokumentartag 1987, Bad Dürkheim, vom 23.-25.9.1987. Hrsg.: H. Strohl-Goebel
    Type
    a
  10. Informationsdienst an Öffentlichen Bibliotheken der Bundesrepublik Deutschland (1986) 0.02 
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    Content
    Enthält: Teil 1: Empfehlungen zur Organisation und zur Ausstattung // Teil 2: Auswahlliste zum Aufbau von Informationsbeständen sowie als Anlagen: 'Tätigkeiten im Auskunftsdienst' (=Arbeitshilfen zum Auskunftsdienst; 1) (8 S.); 'Auskunftsmittel: Charakterisierung und Typologie' (=Arbeitshilfen zum Auskunftsdienst; 2) (5 S.); 'Statistik im Auskunftsdienst' (=Arbeitshilfen zum Auskunftsdienst; 3) (3 S.)
    Footnote
    Aktualisierungen dazu in BuB für die folgenden ASB-Gruppen: A, G, E in BuB 40(1988) S.790-793 // H, K in: BuB 40(1988) S.991-992 // F, O in: BuB 41(1989) S.721-722 // R in: BuB 43(1991) S.82-88. - Neuausgabe des Teiles 2 als: 'Auswahlliste zum Auf- und Ausbau von Informationsbeständen in Öffenlichen Bibliotheken'. Berlin: Dbi 1993
  11. Oberhauser, O.: ¬Das Auskunftsinterview im Kontext des Online Information Retrieval : ein Überblick aus bibliothekarischer Sicht (1987) 0.02 
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    Abstract
    Nicht nur das traditionelle bibliothekarische Auskunftsinterview, sondern auch die Befragung bzw. Beratung, die im Zusammenhang mit der bibliothekarischen Dienstleistung des Online Information Retrieval zwischen Rechercheur und Endbenutzer abläuft, ist in der Literatur vielfach praxisbezogener, aber auch theoretischer Abhandlungen. Der gesamte Interviewprozeß läßt sich in 4 Phasen gliedern, deren zweite, das der Recherche vorausgehende 'Presearch-Interview' im engeren Sinn, für das Gelingen der Online-Suche besonders wichtig ist. Die dabei inhaltlich und formal wesentlichen Aspekte können in Form praktischer Gebrauchsanweisungen aufgelistet werden. Weiter sind Interview-Stil und -Verhalten von Bedeutung; auftretende Kommunikationsbarrieren können durch Einsatz nichtverbaler Kommunikationstechniken und einfühlsames Beraterverhalten überwunden werden. Eine neue Variante des Auskunftsinterviews ist das sog. 'Presearch-Counseling', das bei der Beratung von Bibliotheksbenutzern, die endbenutzergerechte Online-Retrievalsysteme verwenden, erforderlich sind
    Type
    a
  12. Kloeden, E. von: Beraten will gelernt sein (1989) 0.02 
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    Abstract
    Account of the enquiries addressed to a beginner at the central information desk of Oldenburg University library. The desk is placed were it is easily disturbed, especially by the telephone. For the more complex enquiries the librarian needs to question the user in order to formulate a specific query for searching. Librarians must choose whether to indicate the reference tools to the user or to find the information themselves. Hindrances are queues, lack of confidence in users, inexacteness of request.
    Type
    a
  13. Klee, G.: Eindrücke vom Stand der Bürgerinformation in Schweden (1988) 0.02 
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    Abstract
    In der Bundesrepublik Deutschland haben die Bemühungen um eine effektive Bürgerinformation in den vergangenen Jahren an Qualität und Quantität deutlich zugenommen. Dennoch mangelt es zur Zeit noch an klaren Gestaltungskonzeptionen für eine umfassende Bereitstellung von Informationen für den Bürger. Aus diesem Grunde erscheint es interessant, einen Blick nach Schweden zu werfen, wo man bereits seit Beginn der siebziger Jahre Erfahrungen mit dem Ausbau des Bürgerservices - der Bürgerinformation - hat sammeln können. Der vorliegende Artikel skizziert einige der schwedischen Lösungsansätze auf zentralstaatlicher und kommunaler Ebene
    Type
    a
  14. Rauch, W.; Strauch, D.: Bildschirmtext: eine Einführung (1983) 0.02 
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    Abstract
    Dieser Aufsatz soll denjenigen lesern, die bisher noch wenig über Bildschirmtext wissen, einen kurzen Einblick geben. Dazu werden folgende 9 Fragen beantwortet: Was ist eigentlich Bildschirmtext? Worin bestehen die Möglichkeiten dieser Konfiguration? Welche Bedeutung hat Bildschirmtext als 'Neues Medium'? Wie gehen Benutzung und Input von Bildschirmtext praktisch vor sich? Welche verwandten Technologien gibt es? Wie ist der gegenwärtige Stand in der Bundesrepublik Deutschland? Was weiß man bisher über die Akzeptanz? Welche Entwicklungstendenzen zeichnen sich ab? und schließlich: welche Bedeutung hat Btx für Information und Dokumentation?
    Type
    a
  15. Eitel, H.: Einsatzmöglichkeiten von Informationsdatenbanken im Auskunftsbereich einer Großstadtbibliothek (1987) 0.02 
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  16. Barteldrees, H.: Lehrbücher für den Informationsdienst : ein Vergleich von 'Davison', 'Katz' (4. Aufl.) und 'Lehrbriefe für den Auskunftsdienst' (1986) 0.02 
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  17. Balducci, M.: Lehrbücher für den Informationsdienst : ein Vergleich von 'Davison', 'Katz' (4. Aufl.) und 'Lehrbriefe für den Auskunftsdienst' (1986) 0.02 
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  18. Nawe, J.: How significant is nonverbal communication in the reference interview? : An overview (1989) 0.01 
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    Abstract
    Considers the part played by nonverbal communication in a librarian's ability to develop expertise in the librarian-user interface of a reference work interview. Special attention is directed to gestures and facial expressions.
    Source
    Maktaba. 11(1989), no.1, S.19-22
    Type
    a
  19. Papendieck, A.: Organisation des Auskunftsdienstes in öffentlichen Bibliotheken (1982) 0.01 
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    Series
    Lehrbriefe Auskunftsdienst; 1) (Dbi-Materialien; 22
  20. Stevens, N.D.: ¬The importance of the verb in the reference question (1988) 0.01 
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    Source
    Reference librarian. 1988, no.22, S.241-244
    Type
    a

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