Search (322 results, page 1 of 17)

  • × theme_ss:"Informationsdienstleistungen"
  1. Stalker, J.C.; Murfin, M.E.: Quality reference service : a preliminray case study (1996) 0.05 
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    Abstract
    The Brandeis University main library, Waltham, MA, reference service scored highly on the Wisconsin-Ohio Reference Evaluation Programme (WOREP). Reports on a site visit to Brandeis carried out in 1996 to determine how its reference library performance differs from the perfromance of the typical academic reference deparrtment in the areas covered by the WOREP data. Findings indicate that intensive use of electronic resources, a good reference collection, good architecture, administrative support and adequate time provided by the consultation model contributed to service quality
    Source
    Journal of academic librarianship. 22(1996) no.6, S.423-429
  2. KnowledgeCite announces KnowledgeCite Library (1998) 0.05 
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    Abstract
    KnowledgeCite have introduced KnowledgeCite Library: a WWW based information service designed to deliver premium scholarly reference information service designed to deliver premium scholarly reference information to library consortia using the latest Internet technology solutions. In addition to providing one stop access to an extensive collection of bibliographic databases, KnowledgeCite will offer full text access through its links to publisher Web sites, document delivery services and library holdings data
    Date
    25. 7.1998 9:46:22
  3. Julien, H.: Bibliographic instruction trends in Canadian academic libraries (1997) 0.05 
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    Abstract
    Determines how bibliographic instruction in Canadian academic libraries is evolving to meet this need in the current dynamic environment. The survey data revealed that traditional content and delivery continues to be stressed. Technology is reportedly changing bibliographic instruction in positive ways, towards the teaching of critical evaluation and research strategies and incorporating more hand-on user training
    Source
    Canadian journal of information and library science. 22(1997) no.2, S.1-15
  4. Siddiqui, M.A.; Mirza, M.I.: Impact of CD-ROM searching on reference and information services in a university library (1994) 0.05 
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    Abstract
    We have attempted to study the effects of CD-ROM searching on the reference and information services in a university library. The study is based on the statistics collected at the King Fahd University of Petroleum and Minerals (KFUPM) Library, Dhahran, Saudi Arabia. The data collected before and after the introduction of the CD-ROM service is compared to analyse the CD-ROM impact on various reference services, like interlibrary loan, online searching, reference questions, staff requirement and development
    Date
    22. 2.1999 13:08:44
  5. Quint, B.: Round the clock, round the world : delivering quality affordable data 24 hours a day will take us into the future (1998) 0.05 
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    Abstract
    Reports on the Southern California Online Users Group annual workshop, which broke all previous attendance records. The topic was 'Radical redesign of reference and research', and common threads among speakers included the need for a new reference/research model that will scale with future needs, and the now common standard of round the clock service availability. Print could become a secondary medium to digital data, primarily delivered over the Internet, and that information vendors be forced to change pricing structures. Librarians from public, corporate, and academic sectors have begun building Web sites around links to their own data and to other quality sites as a means of providing 24 hour services. Vendors might consider creating new price comparison services, or offering proce guarantees, to compete with this new phenomenon
    Date
    22. 2.1999 18:08:25
  6. Kim, J.: Describing and predicting information-seeking behavior on the Web (2009) 0.05 
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    Abstract
    This study focuses on the task as a fundamental factor in the context of information seeking. The purpose of the study is to characterize kinds of tasks and to examine how different kinds of task give rise to different kinds of information-seeking behavior on the Web. For this, a model for information-seeking behavior was used employing dimensions of information-seeking strategies (ISS), which are based on several behavioral dimensions. The analysis of strategies was based on data collected through an experiment designed to observe users' behaviors. Three tasks were assigned to 30 graduate students and data were collected using questionnaires, search logs, and interviews. The qualitative and quantitative analysis of the data identified 14 distinct information-seeking strategies. The analysis showed significant differences in the frequencies and patterns of ISS employed between three tasks. The results of the study are intended to facilitate the development of task-based information-seeking models and to further suggest Web information system designs that support the user's diverse tasks.
    Date
    22. 3.2009 18:54:15
  7. Radford, M.L.: Approach or avoidance? : The role of nonverbal communication in the academic library user's decision to initiate a reference encounter (1998) 0.05 
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    Abstract
    Reports results of a naturalistic study to examine the role of non verbal communication in academic libraries. Library users with information needs face the choice of trying to find the solution themselves or asking a librarian for assistance. This decision to approach or not approach a librarian and engage in interaction was studied through use of Mehrabian's immediacy metaphor. It was hypothesized that the non verbal behaviour of the librarian is related to the user's decision to approach. Data were collected through observation and interviews from 2 academic libraries: 1 college and 1 university. The investigator observed reference interactions for 37 hours, interviewing 155 users who approached 34 librarian volunteers during this observation period. Content analysis of data resulted in the identification of 5 categories indicated by users to have been critical in their choice to approach one librarian over another: initiation; availability; familiarity; proximity; and gender. Non verbal behaviours important in users' perceptions of approachability were identified. Eye contact was the most frequently mentioned behaviour that signalled to the user that the librarian was approachable
    Date
    22. 2.1999 19:39:57
  8. Nicholas, D.; Huntington, P.; Jamali, H.R.; Rowlands, I.; Fieldhouse, M.: Student digital information-seeking behaviour in context (2009) 0.05 
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    Abstract
    Purpose - This study provides evidence on the actual information-seeking behaviour of students in a digital scholarly environment, not what they thought they did. It also compares student information-seeking behaviour with that of other academic communities, and, in some cases, for practitioners. Design/methodology/approach - Data were gathered as part of CIBER's ongoing Virtual Scholar programme. In particular log data from two digital journals libraries, Blackwell Synergy and OhioLINK, and one e-book collection (Oxford Scholarship Online) are utilized. Findings - The study showed a distinctive form of information-seeking behaviour associated with students and differences between them and other members of the academic community. For example, students constituted the biggest users in terms of sessions and pages viewed, and they were more likely to undertake longer online sessions. Undergraduates and postgraduates were the most likely users of library links to access scholarly databases, suggesting an important "hot link" role for libraries. Originality/value - Few studies have focused on the actual (rather than perceived) information-seeking behaviour of students. The study fills that gap.
    Date
    23. 2.2009 17:22:41
  9. Smet, E. de: Evaluation of a computerised community information system through transaction analysis and user survey (1995) 0.04 
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    Abstract
    Reports on the results of a transaction analysis and user survey, evaluating a pilot system for computerized community information in a public library, based on the GDIS system (Gemeenschaps Informatie Documentair System). The non hierarchical and global approach to the integrated database proved to be useful for novice users. Out of many parameters only frequency of use correlates with retrieval success. The online questionnaire proved to be worthwhile although restricted in scope. The logbook transaction analysis yielded a rich amount of useful management information for the systems managers. The user survey yielded a rich set of data on which to perform statistical analyses according to social science practice, from which some interesting relations could be detected
    Date
    23.10.1995 19:22:11
  10. Havener, W.M.: Answering ready reference questions : print versus online (1990) 0.04 
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    Abstract
    Reports the findings of an experiment designed to compare on-line data bases and equivalent printed versions in 1 area of reference services, the answering of ready reference questions. 68 reference librarians searched for answers to the same set of 12 questions using either print or on-line sources. Details of the questions are given. In the case of conceptual questions on-line proved faster than print, particularly for 2-concept questions, and the increased speed was not at the expense of accuracy. In the case of factual questions, print sources proved to be considerably faster than on-line. Suggests 2 guidelines: when bibliographic information is available in both print and on-line formats, on-line should be the tool of choice, particularly for multi-concept questions; simple factul questions can be answered more quickly using printed sources.
    Source
    Online. 14(1990) no.1, S.22-28
  11. Aghemo, A.: Come valutare il servizio di informazione (1993) 0.04 
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    Abstract
    Library information service assessment studies can help the reference librarian to form an accurate judgement on the library's structure and organization in terms of: efficiency; effectiveness; and cost/benefit ratio. These 3 assessment criteria can be applied to the following areas: staff; users; user requests; answers provided; library information service potential; and collection and documentation resources. Each of these areas yields further sub-categories for evaluation. Data collection methods depend on the end purpose of the assessment study, but may include the issue of questionnaires to librarians and users, and non invasive observation of user activities. The studies can be unpopular, as they may result in cuts in staff or services
    Date
    6. 4.1996 13:22:31
  12. Gorman, P.: Information seeking of primary care physicians : conceptual models and empirical studies (1999) 0.04 
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    Abstract
    As medical students, learning to do a Complete History and Physical is one of the first great challenges in the transition from being a classroom student to being a clinical trainee on the hospital wards. The Complete History and Physical, summarized in Table 1, is a highly structured, comprehensive data gathering exercise which combines open-ended interviewing techniques, letting the patient `tell the story' of his or her illness, with focused, orderly questioning about virtually every aspect of that patient's life which might have bearing on their health. A key feature of this procedure is that, with the exception of gender-specific questions such as an obstetric history in a man, every patient is asked every question, to ensure that the database is complete. Until it is committed to memory, many students work from a detailed list of questions, often many pages in length, based on recommended examples found in widely used textbooks (Walker & Hurst, 1976, Degowin & Degowin, 1976). This exhaustive initial data gathering activity is only the first step in the process. Once all the data have been collected and recorded, the student must organize and categorize the information into his or her Impression, a complete tabulation of the patient's health problems and possible explanations for them (Differential Diagnosis).
    Date
    22. 3.2002 9:42:19
  13. Lamb, R.; King, J.L.; Kling, R.: Informational environments : organizational contexts of online information use (2003) 0.04 
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    Abstract
    In this issue we begin with Lamb, King and Kling who are interested in the effect of the industry environment on information gathering practices, particularly those involving information and communication technologies like online searching. They studied use of online services in 26 widely differing California firms operating in law, real estate, or biotechnology over a 17 month period. Data was gathered through semi-structured on-site interviews. Five influences on online usage were identified: interaction with regulatory agencies; demonstration of competence to clients; client expectations for timely, cost effective information; the possibility of shifting information responsibilities outside the organization; and the existence of industry wide infrastructures as information sources. The institutional and technical environment of a firm consistently circumscribes the domain in which choices of online resources are made by its employees. Firms the operate in highly technical and institutional environments have more incentive to gather information than do those in low tech unregulated industries.
    Date
    5. 7.2006 18:43:22
  14. Pinto, M.: Assessing disciplinary differences in faculty perceptions of information literacy competencies (2016) 0.03 
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    Abstract
    Purpose - Uncovering faculty members' conceptions of Information Literacy (IL), as well as exploring their perceptions with regard to the importance given to a previously defined set of core IL competences grouped into four categories: searching, evaluation, processing and communication and dissemination. Ascertaining the possible differences among the five knowledge branches (arts and humanities, sciences, social and legal sciences, health sciences, and technical disciplines); and understanding the importance granted to a set of learning improvement initiatives by the faculty. The paper aims to discuss these issues. Design/methodology/approach - The survey was completed by a set of faculty members from the University of Granada (Spain). Data were collected using the IL-HUMASS survey. The research is based on subjective data, first approached from a descriptive point of view. Later, data correlation, analysis and non-parametric tests were used with the goal of finding significant differences of faculty perceptions among the relevant academic areas. Findings - Results suggest that more than half of the surveyed faculty have what the authors define as an Academic Concept of IL. The IL categories of communica\tion and dissemination and searching were graded in significance by the staff as being "very important," while those of evaluation and processing were assigned a slightly lesser rating of "important." Results suggest that IL awareness falls into two broad groups differentiated by subject discipline: those from health sciences, social and legal sciences and arts and humanities representing the first group, and sciences and technical disciplines the other. Research limitations/implications - This approach address the subjective status of faculty concepts in a single university, but also in all knowledge branches. Future research is needed. Originality/value - This is one of the few papers regarding faculty perceptions of IL.
    Date
    20. 1.2015 18:30:22
  15. Marcella, R.; Baxter, G.: ¬The citizenship information needs of the UK public : the quest for representativeness in methodological approach (1999) 0.03 
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    Abstract
    The Citizenship Information project investigates an area of growing significance and concern to public libraries in information service provision. Citizenship information and the role of information in helping the public to participate in the democratic process, in particular via electronic democracy, are at present highly significant issues, both for the information profession and for those involved in political life. Although there has been much comment on these and related concepts, there has been no attempt to gather evidence (positive or negative) as to the general public's interest in and need for citizenship information. Indeed, part of the project involved the attempt to achieve a better definition of citizenship information both in terms of the subject categories which it subsumes and of the respondents' perceptions of the kinds of information that might be connoted by the term. The researchers did not want to impose a definition on respondents but rather to develop and formalise one that would emerge from the data collected. This project seeks to investigate the extent to which members of the public in the UK have expressed or unexpressed needs for citizenship information, and to explore their preferred routes to the acquisition of such information. The project constitutes a piece of basic research, which would have implications for a range of information service providers. This paper reviews the theoretical and methodological approaches.
    Date
    22. 3.2002 8:53:04
  16. Pontis, S.; Blandford, A.; Greifeneder, E.; Attalla, H.; Neal, D.: Keeping up to date : an academic researcher's information journey (2017) 0.03 
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    Abstract
    Keeping up to date with research developments is a central activity of academic researchers, but researchers face difficulties in managing the rapid growth of available scientific information. This study examined how researchers stay up to date, using the information journey model as a framework for analysis and investigating which dimensions influence information behaviors. We designed a 2-round study involving semistructured interviews and prototype testing with 61 researchers with 3 levels of seniority (PhD student to professor). Data were analyzed following a semistructured qualitative approach. Five key dimensions that influence information behaviors were identified: level of seniority, information sources, state of the project, level of familiarity, and how well defined the relevant community is. These dimensions are interrelated and their values determine the flow of the information journey. Across all levels of professional expertise, researchers used similar hard (formal) sources to access content, while soft (interpersonal) sources were used to filter information. An important "pain point" that future information tools should address is helping researchers filter information at the point of need.
    Source
    Journal of the Association for Information Science and Technology. 68(2017) no.1, S.22-35
  17. Coles, C.: Information seeking behaviour of public library users : use and non-use of electronic media (1999) 0.03 
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    Abstract
    This paper highlights some of the significant findings from author's PhD: "Factors affecting the end-use of electronic databases in public libraries." Public libraries have a wide range of different types of users who, unlike academic or special library users, are not necessarily information-trained (see Coles, 1998). Whereas the academic, special library user may have specific information needs that can be met by electronic sources, public library users do not necessarily have such specific information needs that can easily be identified and met. Most user surveys have tended to concentrate on the searching and retrieval aspect of information seeking behaviour, whereas this study's user survey focused more on how people perceived and related to Information and Communication Technologies (ICTs). It was not how people searched a particular electronic source, in this case CD-ROM, that was of prime interest but rather whether or not people actually used them at all and the reasons why people did or did not use electronic media. There were several reasons the study looked at CD-ROM specifically. Firstly, CD-ROM is a well established technology, most people should be familiar with CD-ROM/multimedia. Secondly, CD-ROM was, at the start of the study, the only open access electronic media widely available in public libraries. As well as examining why public library users chose to use electronic sources, the paper looks at the types of CD-ROM databases used both in the library and in general Also examined are what sort of searches users carried out. Where appropriate some of the problems inherent in studying end-users in public libraries and the difficulty in getting reliable data, are discussed. Several methods were used to collect the data. I wished to avoid limiting research to a small sample of library sites, the aim was to be as broad in scope as possible. There were two main groups of people 1 wished to look at: non-users as well as CD-ROM users
    Date
    22. 3.2002 8:51:28
  18. Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940) 0.03 
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    Source
    Zentralblatt für Bibliothekswesen. 57(1940), S.16-22
  19. Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970) 0.03 
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    Source
    Bücherei und Bildung. 22(1970), S.63-71
  20. Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965) 0.03 
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    Source
    Bibliothekar. 19(1965), S.15-22

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