Search (125 results, page 1 of 7)

  • × theme_ss:"Informationsdienstleistungen"
  • × language_ss:"e"
  1. Kuhlthau, C.C.: Seeking meaning : a process approach to library and information services (2003) 0.10 
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    Date
    25.11.2005 18:58:22
    Year
    2003
  2. Lamb, R.; King, J.L.; Kling, R.: Informational environments : organizational contexts of online information use (2003) 0.06 
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    Date
    5. 7.2006 18:43:22
    Source
    Journal of the American Society for Information Science and technology. 54(2003) no.2, S.97-114
    Year
    2003
  3. Pennanen, M.; Vakkari, P.: Students' conceptual structure, search process, and outcome while preparing a research proposal : a longitudinal case study (2003) 0.06 
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    Abstract
    This article focuses an analysing students' information needs in terms of conceptual understanding of the topic they propose to study and its consequences for the search process and outcome. The research subjects were 22 undergraduates of psychology attending a seminar for preparing a research proposal for a small empirical study. They were asked to make searches in the PsycINFO database for their task in the beginning and end of the seminar. A pre- and postsearch interview was conducted in both sessions. The students were asked to think aloud in the sessions. This was recorded, as were the transaction logs. The results show that during the preparation of research proposals different features of the students' conceptual structure were connected to the search success. Students' ability to cover their conceptual construct by query terms was the major feature affecting search success during the whole process. In the beginning also the number of concepts and the proportion of subconcepts in the construct contributed indirectly via search tactics to retrieving partly useful references. Students' ability to extract new query terms from retrieved items improved search results.
    Date
    19. 6.2003 17:22:33
    Source
    Journal of the American Society for Information Science and technology. 54(2003) no.8, S.759-770
    Year
    2003
  4. Webb, S.; Winterton, J.: Fee-based information services (2003) 0.05 
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    Year
    2003
  5. Davies, C.: Finding and knowing : the psychology of digital information use (2003) 0.05 
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    Year
    2003
  6. Virkus, S.: Information literacy : seeking meaning - competency, skills and literacy (2003) 0.03 
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    Year
    2003
  7. Cox, A.; Patrick, K.; Abdullah, R.: Seeding a community of interest : the experience of the knowledge library project (2003) 0.03 
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    Source
    Aslib proceedings. 55(2003) no.4, S.243-252
    Year
    2003
  8. Lipow, A.G.: ¬The virtual reference librarian's handbook (2003) 0.03 
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    Date
    22. 3.2004 14:46:50
    Footnote
    Rez. in: B.I.T. online 6(2003) H.3, S.298-299 (J. Plieninger): "Wer im vorigen Heft von B.I.T.online den Fachbeitrag von Hermann Rösch über Bibliothekarische Auskunft im Web gelesen und sich daraufhin überlegt, einen solchen Dienst einzuführen, für den wäre dieses Buch das geeignete Mittel, sich für die Einführung einer Online-Auskunft fit zu machen. Die Autorin ist in der amerikanischen Internet Librarian- und Reference Librarian-Szene wohlbekannt: 1993 verfasste sie mit zwei Mitautoren Crossing the Internet Treshold, ein Tutorial für die Nutzung des Netzes, welches für die Profession eine Hilfestellung für die breite Nutzung des Internets bot. Das hier besprochene Buch könnte eine ähnliche Funktion für die Einführung der Virtual Reference bekommen: Es bietet einen Selbstlernkurs, welcher anschaulich die Grundlagen und die Grundhaltung bei der Implementation eines solchen Dienstes vermittelt. Was ist alles in diesem Kurs enthalten? Der erste Teil des Buches behandelt den Entscheidungsprozess, einen Online-Auskunftsdienst einzuführen: Es werden Vor- und Nachteile diskutiert, die Bedürfnisse der Benutzer untersucht ("There will always be a need for a human consultant to satisfy the needs of the information seeker.") und die Grundlagen der Entscheidungsfindung für eine geeignete Software behandelt. Der zweite Teil handelt dann von den Fragen der "Einrichtung" des virtuellen Auskunftsplatzes. Hier gibt es z.B. eine Schulung in den besonderen Kommunikationsformen, welche beim Chat zu beachten sind, eine Einbettung des neuen Dienstes in das Leitbild, die Geschäftsordnung bzw. Arbeitsorganisation der Bibliothek ("library policies") und zuletzt die komfortable Ausstattung des Auskunftsplatzes für Benutzer und Beschäftigte bis hin zu Fragen der Evaluation und Qualitätssicherung. Der dritte Teil behandelt die Aufgabe, einen Dienst zu implementieren, der sich selbst trägt, indem man ein Marketing für den neuen Dienst einrichtet, das ihn auf herkömmlichen und neuen Wegen promotet und ihn benutzerfreundlich ausgestaltet.
    Rez. in BuB 56(2004) H.3: "Auskunfts- und Informationsdienst wird in den USA als unverzichtbare und wohl wichtigste bibliothekarische Tätigkeit betrachtet. Daher verwundert nicht, dass die Popularisierung des Internet Bibliothekare und Bibliotheken frühzeitig dazu veranlasst hat, ihre Auskunftsdienstleistungen im Web anzubieten. Dies geschah zunächst durch organisierte Auskunft per E-Mail, später per Webformular und vor allem seit 2000/2001 verstärkt per Chat. Als zusammenfassende Bezeichnung für diese Varianten wird meist der Begriff digital reference verwendet. In den USA, aber auch in Australien, Großbritannien oder Skandinavien schenkt man dem Thema Digital Reference schon seit mehreren Jahren größte Aufmerksamkeit. Die Zahl der bislang dazu publizierten Fachaufsätze lag Ende 2003 bereits weit über 600, jährlich im November findet seit 1999 die »Digital Reference Conference« statt, und mit DIG_REF sowie LiveReference existieren zwei Diskussionslisten, die sich ausschließlich mit Fragen bibliothekarischer Auskunft im Internet beschäftigen. Im vergangenen Jahr sind in den USA allein vier umfangreiche Monographien zu Digital Reference erschienen, darunter das hier zu besprechende Werk von Anne Lipow. ... Gegenwärtig deutet sich an, dass das Thema Digital Reference, Online-Auskunft oder Auskunft per Chat in deutschen Bibliotheken auf mehr Interesse stößt als in den vergangenen Jahren. Nachdem bislang vorwiegend (einige wenige) wissenschaftliche Bibliotheken ChatAuskunft anbieten, haben mehrere Öffentliche Bibliotheken, darunter die ZLB Berlin und die Stadtbücherei Frankfurt am Main, angekündigt, zukünftig auchAuskunftperChatanbieten zu wollen. Eine wichtige Rolle spielt in diesem Zusammenhang der weltweite Auskunftsverbund QuestionPoint, der von OCLC gemeinsam mit der Library of Congress betrieben wird. Sowohl denjenigen, die sich noch im Unklaren sind, als auch jenen, die entsprechende Planungen bereits beschlossen haben, kann der Band von Anne Lipow nur wärmstens empfohlen werden." (H. Rösch)
    Year
    2003
  9. St. Clair, G.: Beyond degrees : professional learning for knowledge services (2003) 0.03 
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    Date
    11. 6.2004 14:52:22
    Year
    2003
  10. Hildebrand, I.: Service please! : rethinking public library Web sites (2003) 0.03 
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    Source
    Library review. 52(2003) no.6, S.268-277
    Year
    2003
  11. Walter, V.A.: Public library service to children and teens : a research agenda (2003) 0.03 
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    Source
    Library trends. 51(2003) no.4, S.571-589
    Year
    2003
  12. Metz, A.: Community service : a bibliography (1996) 0.02 
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    Date
    17.10.1996 14:22:33
  13. Information brokers and reference services (1989) 0.02 
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    Series
    Reference librarian; no.22
  14. Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994) 0.02 
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    Date
    27.12.2015 18:22:38
  15. Belefant-Miller, H.; King, D.W.: ¬A profile of faculty reading and information-use behaviors on the cusp of the electronic age (2003) 0.02 
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    Source
    Journal of the American Society for Information Science and technology. 54(2003) no.2, S.179-181
    Year
    2003
  16. Durrance, J.C.; Fisher, K.E.: Determining how libraries and librarians help (2003) 0.02 
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    Source
    Library trends. 51(2003) no.4, S.541-570
    Year
    2003
  17. Bertot, J.C..; McClure, C.R.: Outcomes assessment in the networked environment : research questions, issues, considerations, and moving forward (2003) 0.02 
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    Source
    Library trends. 51(2003) no.4, S.590-613
    Year
    2003
  18. Curzon, S.C.: Managing the interview (1995) 0.02 
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    Footnote
    Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
  19. International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001) 0.02 
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    Date
    25. 3.2003 13:22:23
  20. Wu, M.-M.; Liu, Y.-H.: Intermediary's information seeking, inquiring minds, and elicitation styles (2003) 0.02 
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    Source
    Journal of the American Society for Information Science and technology. 54(2003) no.12, S.1117-1133
    Year
    2003

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